You are accessing this website with an out of date browser. Please update to enjoy an optimal experience.

Solutions & Services

Whether you’re looking to deploy Apple in your business, increase digital collaboration in your workplace or improve your IT infrastructure, our solutions have got you covered. They’re delivered by experts who’ve worked in your field and are passionate about helping your business meet its objectives with technology. Read more

About

We’re a bit different from your average IT reseller. Throughout our nearly 30-year history, we’ve developed a proud company culture rooted in delivering great customer service and treating people with the respect they deserve. Find out more about what makes us tick and how you could fit in with the team. Read more

Leading B2B IT Provider

Apple Authorised Enterprise Reseller

Panasonic AG-UCK20 Compact Camera Head

Condition: New

Jigsaw24 Code: X154AAT / Manufacturer Code: PAN-AGUCK20GJ

AG-UMR20 compact field recorder and companion AG-UCK20 4K camera head, facilitating ultra-flexible, high-quality 4K image capture and advanced IP control and IP streaming. The UMR20/UCK20 can... Read more

Description

Description

AG-UMR20 compact field recorder and companion AG-UCK20 4K camera head, facilitating ultra-flexible, high-quality 4K image capture and advanced IP control and IP streaming.

The UMR20/UCK20 can be connected via optional cables (in 3-meter and 20-meter lengths).

The UMR20 recorder provides the flexibility of low cost, SD memory card recording, advanced yet high-quality compression, and UHD/FHD resolution capture in a small, portable unit, ideal for applications in video production, sports coaching, healthcare, public safety, remote imaging and much more.

Equipped with a 3G-SDI input and output, the UMR20 AVCCAM recorder is also suitable for back-up FHD recording from any 3G-SDI-enabled camera or for use in studio or event production. The 1.2-pound unit features a lightweight, ergonomic design suited for handheld use (3.78" W x 2.07" H x 5.24" D) and has four 3mm threaded holes for flexible mounting. The UMR20 records stunning FHD (1920 x 1080) 59.94p/50p and high-resolution 4K (3840 x 2160) 29.97p/25p* images when used in conjunction with the AG-UCK20. The recorder is equipped with Double SD memory card slots, enabling Relay Recording with two memory cards (SDXC memory card supported).

The UMR20's IP streaming/IP control facilitates video/audio streaming and distribution to PCs, tablets and IP decoders. Rec Start/Stop control from an IP controller is supported, and recorded image files can be transferred to an FTP server. The UMR20's core engine for IP control and streaming is similar to that of Panasonic current AW professional integrated PTZ line-up and will fall right into the same overall system. The UMR20 also features an IP web user interface allowing for remote monitoring, control and configuration.

In addition to 3G-SDI input/output, the UMR20 comes standard with interface connections including an HDMI out and USB 2.0 interface, mic/line level audio input, built-in speaker and headphone stereo mini jack. A remote terminal enables fingertip camera zoom/focus/iris and Rec Start/Stop control.

The UMR20 boasts improved recorder operation with a touch-panel monitor and large buttons. A 3.5-inch colour LCD monitor displays content in thumbnail images for quick viewing that can be reversely displayed. Additional features include waveform monitor and vectorscope display (LCD only), photo file conversion (capable of 4K resolution photo extraction), time stamp, and continuous repeat playback of one or multiple clips (suitable for use in presentations). It operates on battery or DC12V power (AC power supply included).

The ultra-compact UCK20 camera head is equipped with a wide-angle 20x zoom lens that covers a range from 29.5 mm wide-angle to 612 mm close-ups (35mm equivalent). A 16-axis independent colour correction function allows fine colour adjustment, and an optical ND filter can be manually switched (OFF, 1/4, 1/16, 1/64). The UCK20 is equipped with an Infrared (IR) Shooting mode, and a 5-axis hybrid image stabilizer that makes the camera highly effective for shooting action scenes.

Camera control (Zoom, Focus, Iris) from an IP controller is supported through a LAN terminal on the UMR20, with various camera adjustments also possible from a PC or tablet. Camera control with fingertip operation is supported through the remote terminal on the recorder. The UCK20 includes a built-in microphone (ON/OFF switchable), and a Scan Reverse mode (horizontal/vertical inversion) for shooting with a ceiling-mounted camera head.

Key features ...

Warranty: 1 Year Limited Warranty

Audio Inputs: 1 x MIC/Line selectable and 1 x 3.5mm Jack

Recording Media: No- dual SD card slots for recording

Specifications
Specifications
Expand all
  • Warranty: 1 Year Limited Warranty
  • Viewfinder Included: No
  • Recording Media: No- dual SD card slots for recording
  • Component Video: No
  • LANC Terminal: No
  • Remote Control: Remote terminal for focus and iris control
  • HDMI: Yes
  • SDI Video: 1 x 3G-SDI
  • USB 2.0: No
  • Genlock: No
  • Manual Iris: iris control supported
  • Lens Included: Yes
  • Integrated Filters: optical ND filters
  • Lens Mount Type: Fixed
  • Optical Zoom: 20x
  • Focal Length: 4.08mm - 81.6mm
  • Audio Inputs: 1 x MIC/Line selectable and 1 x 3.5mm Jack
  • Audio Output: Embedded via IP, 3G-SDI and HDMI
  • Monitor Size: 3.5 inch
  • Aspect Ratio: 16:9
  • NTSC: Yes
  • PAL: Yes
  • NTSC High Definition Mode: 1920x1080/23.98p, 1920x1080/59.94i
  • Battery Type: large-capacity battery support (11,800 mAh/8,850 mAh/5,900 mAh/5,800 mAh)
  • What's in the Box: 1 x AG-UCK20 1 x Lens Cap (attached to the camera head)
Delivery

If you order before 4pm, we can deliver your product the next day, subject to stock availability. You can choose a pre-10am, pre-noon or non-timed delivery (in which case we’ll deliver between 9am and 6pm). If you order after 4pm on Friday or on a weekend, we’ll process your order on Monday, and orders placed on bank holidays will be processed the next working day.

UK Mainland  

  • Standard Freight Charge                           £12
  • Pre 12:00pm (next working day)               Not currently available
  • Pre 10:30am (next working day)               Not currently available
  • UK Saturday Delivery                                £19.99
  • UK Sunday Delivery                                  £19.99

UK Offshore *  

  • UK Offshore (2-3 working days)               £22.99

Digital Download

  • Download - Free delivery Free!

Northern Ireland

  • Northern Ireland (next working day)      £12.99

Ireland (ROI) Delivery  

  • Ireland (ROI) (2-3 working days)              £18.99

Channel Islands 

  • Channel Islands (2-3 working days)        £22.99

*N.B. This service is for postcodes beginning with HS, IM, KA27, KA28, KW, TR21-TR25 and ZE

Special requirements

If you do require special shipping options, get in touch with us before you buy and we might be able to sort out alternative arrangements.

Returns

Our team take every care to get your new kit to you in pristine condition, but if an item is faulty, you’re less than delighted with it, or you’ve just had a change of plan, you have a few options…

Faulty goods

We’re happy to swap or refund any item that is confirmed as faulty (or ‘Dead on Arrival’) within 14 days of purchase, and will cover the cost of you returning it and a replacement being shipped out. Sometimes, we’ll put you in touch with a manufacturer if we think that’s the fastest way to get you a replacement, and we’ll cover the transport costs then, too. 

After the 14 day DOA period, we’ll try and get you a return or repair in line with the manufacturer’s warranty. The collection and delivery charges will be covered by Jigsaw24 and the cost of the repair will be covered under the warranty, unless an inspection shows signs of damage or misuse. Again, in some instances we may offer to put you in touch with the manufacturer, but only when this is the quickest route to getting you a repair. Your statutory rights are not affected.

Non-faulty goods (Business)

If you wish to return non-faulty goods, please contact support@jigsaw24.com or call 03332 400 999. Wherever possible we will try to facilitate a return/refund but any request for return is at our discretion and where applicable, restocking fees may be required to reimburse any losses.

Non-faulty goods (Consumer)

You can cancel your contract within 14 days of receiving your kit, and another 14 to return it to us once the order is cancelled. Any requests for refund or credit made outside the 14 day window are at our discretion. We’ll exchange or refund any goods returned to us in full working order, but if an item isn’t faulty, you’ll need to cover the cost of returning it to us. The item(s) returned must be as new and in the original packaging. Your statutory rights are not affected.

Sealed software

Returning any software, even if it’s sealed in its original box, is at our discretion and will depend entirely on the individual manufacturer's policy. For example, some software will automatically allocate you a non-returnable licence, even if it is a boxed product. However, if the product is still a current part of our on-hand stock, and we’re able to confirm from the relevant manufacturer or supplier that they’re happy that licence hasn’t been allocated, we will try to take back any sealed software returned within seven days of purchase.

Electronic Software Delivery returns

ESD (Electronic Software Delivery), in which you’re supplied with a licence and a web link in order to download your purchase. As there’s no physical packaging, the licence has to be treated in the same way as an unsealed box, which means we’re unable to take this back, so please double check you’re buying the right item! Give the sales team a bell on 03332 400 888 if you need any help.

Returning products that raise hygiene concerns 

Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back with seals unbroken and in an unused condition (you must exercise reasonable care when evaluating the product as you would in a shop).

We understand that customers may be dissatisfied with the performance of products that raise hygiene concerns after they have tried them out.  If this is the case please contact us and we may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as second hand (taking into account that we would need to dispose of the item).

Terms and conditions

We’ll deliver your goods during normal business hours (7:30am-6:00pm) to the address you gave us when you placed your order. Unless we’ve agreed otherwise in writing, the delivery times given by us are a best estimate, and we can’t be held responsible for any loss, delay or damage you may incur as a result of adverse circumstances like bad weather, traffic etc.

Any instances where you might be unable to pay your debts (winding-up, receivership, administration, creditor arrangement, bankruptcy) or you commit a material breach of the contract, we may immediately terminate our contract with you, suspend or cancel further delivery, and/or recover any unpaid items. See our full list of terms and conditions here

Trustpilot

Latest news & events