You are accessing this website with an out of date browser. Please update to enjoy an optimal experience.

Customers

Our customers are continually challenging themselves to improve their business, and it’s safe to say we find ourselves working with them as well as for them. From the creative industries to education, we provide a full range of end user solutions and services. Read more

About

We like to think we do things a little differently than your average IT reseller and service provider. Find out more about the company and team here, and swot up on our news, articles and events before your job interview! Read more

About us

Who we are, what we do, and why we care so much about it…

Hi. We’re Jigsaw24.

We work with many of the UK’s biggest creative and corporate companies, as well as major education and public sector organisations, but we don’t let that overshadow our personality. Nor do we lose sight of individual customers, either. We treat everyone we work for, work with and employ uniquely. It’s what makes us unique ourselves.

On this page, you’ll discover our history, our key financials and the values that have made us a leading B2B IT reseller. You’ll also get to know our people, our culture – and whether we could be the right fit for you.

A potted history

1992 – Jigsaw24 is born.

1995 – We become a top five Apple reseller.

1997 – We embrace the World Wide Web. It catches on.

2007 – We double the size of our headquarters.

2014 – We open our Soho customer service centre.

2017 – We join forces with root6.

2020 – We’re the only UK firm with Apple’s top accreditations in enterprise, education and repairs.

"Jigsaw24 has changed a lot since I founded the company nearly three decades ago. But our focus on quality customer service is one thing that will never change."

Roger Whittle, Founder and CEO

Our team

We employ more than 250 people, and we owe them all our success. Our founders have guided us through more than 25 years in business. They continue to develop an outstanding team that cares for our customers, shares our passion and makes us who we are.

Our culture

We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity and doing more to minimise our impact on the environment.

Our financial progress

We had an excellent financial year in 2019, building on strong performances across the previous three years. And as we continue to execute against our strategy, we maintain the flexibility to adapt to emerging opportunities.

  • Core revenue increased by 24% to £117m.
  • Recurring revenue increased to £20m.
  • Record earnings before interest, taxes, depreciation and amortisation of £5.3m.

Your career

Ambitious? Creative? Ready to get stuck in? You’ll fit right in at Jigsaw24. We encourage everyone to develop their skills and provide our staff with flexible benefits and a positive working environment where inclusion, diversity and wellbeing are the top priorities.

“I’ve grown so much as a person here. My role is rewarding and we’re friends, not just colleagues.”

George Tew, Junior Marketing Coordinator

The Jigsaw24 Way

Customer Centric

We seek to understand our customers and always consider the impact of our actions on them, including the environmental impact. We put the customer first – always.

Forward Looking

We are industry pathfinders and actively seek new technologies and solutions. We ensure we’re one step ahead in resource and logistics planning.

Trustworthy

We never oversell or overpromise. We always do what we say we’ll do, offering real value for money.

Knowledgeable

We are technology and solutions experts with a breadth of knowledge and experience – but we’re always learning.

Personal

We have a friendly approach and treat everyone fairly, dealing with those we come into contact with as individuals. We take a real interest in our customers and their employees.

Responsive

We are quick to respond, quick to quote and quick to deliver. We always look to improve and we welcome feedback.