Access Apple experts without the hassle of new hires by outsourcing your Apple support to us! We provide remote technical support, onsite engineers, tech bars and repairs, roadmaps for your future strategy and more with our managed support service. Check out the benefits our service could bring you…
Greater Apple-focused expertise.
No need for new hires within your existing team.
Scalable support that's responsive to your investment.
Always on site or increased support during key projects.
Don’t tie down your budget with contracted staff and the costs of an increasing headcount (including company benefits, recruitment costs and ongoing training).
Never take a Mac support call again – by letting us take the reigns on your Mac support, you’ll free yourself up to focus on existing PC deployment. We’ll work alongside you and your team to find the most appropriate support options to suit your needs, and have the flexibility that allows us to work seamlessly alongside your existing setup. Thanks to our in-house accredited experts and partnerships with almost all major integration solutions providers, you can rest assured that any integration issues will be quickly resolved, without you having to get involved.
Our dedicated Mac support team is available to start work tomorrow. Feeling the pressure of an ever-growing Mac estate? Senior management want fast and reliable Mac support? IT team struggling with a multi-platform environment? By outsourcing the day to day management of those Macs, you’ll meet all of the above needs and give you the experience of a proven Mac support team in-house – without the lengthy training or recruitment.
Apple devices are staples in offices everywhere, but take a peek at the internal IT teams and you’ll see wall to wall Window experts doing their best to keep Apple users up and running. Investing in dedicated Apple support resources will increase first time call resolution and reduce the amount of time wasted trying to fix Mac issues. When PC giants IBM introduced Mac to their organisation, they found that a dedicated Mac helpdesk reduced support and management costs – saving them $535 for every Mac rolled out!
We've worked with enterprise customers to help CIOs and CTOs build business cases to outsource their Apple support. With our strategic experience, we can assist in your digital transformation by:
What about the benefits that you’ll experience as a result?
The service is underpinned by a robust ITIL-aligned service management model covering:
Want to know more about lifecycle management, and how it can benefit your business? Fill in the form and one of the team will be in touch.
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