Whether you're having tech troubles or want to upgrade your RAM, just drop in with your hardware to get it checked out – no appointment necessary! Although, if you are the super-organised type, you can get in touch with the team on 03332 409 259 or by whacking your details into the form at the bottom of the page. We’ll always try and fix the problem as soon as you call (we offer free tech support via phone and email for that very reason), but if there’s a more serious fault, we’ll organise for you to either drop off the equipment at Jigsaw24 (we're open 9am - 5.30pm, Monday to Friday) or for it to be collected by courier so that our team can take a look at it. All being well, you can expect a healthy Mac back with you in 3-5 days, often sooner (if parts are not needed).
We're at 8 Golden Square, London W1F 9HY
• On foot: Head southeast on Regent St/A4201 toward Beak St. Turn left onto Beak St, then right onto Upper John St, turning left to find Golden Square.
• Parking: Our closest public car parks are the 24/7 car park off Regent Street and the NCP on Brewer Street.
• Public transport: Our nearest tube stations are Piccadilly Circus and Oxford Circus. Our nearest overground station is London Charing Cross. Not in Soho? Book a repair elsewhere below.
First things first, Apple hardware help over the phone, email and Twitter is free (almost free - the support phone number is a non-premium rate one). If your Mac is out of warranty, we can still help, and will always give you a qualified estimate of the costs to help you decide the best course of action. All prices are ex VAT and benchmarked against competitors.
Apple repairs under warranty or AppleCare are free of charge.
Out of warranty Apple repairs cost from £60 plus parts.
Diagnosis fees are from £30, and only applicable if the repair does not go ahead.
Data migration form a known-good hard drive or Time Machine back up are from £60.
Hard drive upgrades for Mac mini or iMac are from £60 plus parts.
Hard drive upgrades for Mac Pro, MacBook Pro or MacBook are from £30 plus parts.
Memory upgrades are priced from £5 plus parts.
Data migration from a known-good hard drive or Time Machine backup.