We have three dedicated engineering teams providing repairs and upgrades in Soho, MediaCityUK and Nottingham. Customers range from one-man freelance creatives to IT resellers, to enterprises, to schools, to hospitals, so we’ve seen it all before and understand the challenges of your workflow. Whether you're having tech troubles or want to upgrade your RAM, just drop in with your hardware to get it checked out – no appointment necessary! Although, if you are the super-organised type, you can get in touch with the team on 03332 409 227 or by whacking your details into the form to at the bottom of this page.
We’ll always try and fix the problem as soon as you call (we offer free tech support via phone and email for that very reason), but if there’s a more serious fault, we’ll organise for you to either drop off the equipment at Jigsaw24 (we're open 9am - 5.30pm, Monday to Friday) or for it to be collected by courier so that our team can take a look at it. You can also rent a Mac from us while we work our magic, then sit back and relax till it’s all sorted. All being well, you can expect a healthy Mac back with you in 3-5 days, often sooner (if parts are not needed).
First things first, Apple hardware help over the phone, email and Twitter is free (almost free - the support phone number is a non-premium rate one). If your Mac is out of warranty, we can still help, and will always give you a qualified estimate of the costs to help you decide the best course of action. All prices are ex VAT and benchmarked against competitors.
Apple repairs under warranty or AppleCare are free of charge.
Out of warranty Apple repairs cost from £60 plus parts.
Diagnosis fees are from £30, and only applicable if the repair does not go ahead.
Data migration form a known-good hard drive or Time Machine back up are from £60.
Hard drive upgrades for Mac mini or iMac are from £60 plus parts.
Hard drive upgrades for Mac Pro, MacBook Pro or MacBook are from £30 plus parts.
Memory upgrades are priced from £5 plus parts.
Data migration from a known-good hard drive or Time Machine backup.