Jigsaw24 Repairs Update - Covid-19
Due to the current Covid-19 (Coronavirus) outbreak, we are looking at ways to protect both our staff and our customers.
To avoid unnecessary contact, we will not be accepting walk-in appointments at both our Nottingham and Soho sites.
However, we are still able to help you with your repair needs. Please contact Support@Jigsaw24.com or alternatively,
call 03332 400 999 for remote assistance.
We have two dedicated engineering teams providing repairs and upgrades in Soho and Nottingham. Customers range from one-man freelance creatives to IT resellers, to enterprises, to schools, to hospitals, so we’ve seen it all before and understand the challenges of your workflow. Whether you're having tech troubles or want to upgrade your RAM, just drop in with your hardware to get it checked out – no appointment necessary! Although, if you are the super-organised type, you can get in touch with the team on 03332 409 227 or by whacking your details into the form to at the bottom of this page.
We’ll always try and fix the problem as soon as you call (we offer free tech support via phone and email for that very reason), but if there’s a more serious fault, we’ll organise for you to either drop off the equipment at Jigsaw24 (we're open 9am - 5.30pm, Monday to Friday) or for it to be collected by courier so that our team can take a look at it. You can also rent a Mac from us while we work our magic, then sit back and relax till it’s all sorted. All being well, you can expect a healthy Mac back with you in 3-5 days, often sooner (if parts are not needed).
| Repair service | Cost |
| Apple repairs under warranty or AppleCare | £0 ex VAT |
| Diagnosis fee (only applicable if the repair does not go ahead) | £40 ex VAT |
| Out of warranty Apple repairs | £75 + parts ex VAT |
| Data migration (from a known-good hard drive or Time Machine backup) | £75 ex VAT |
| iPhone model | Battery replacements | Screen / display replacements Same day screen replacements currently not available. | Out of warranty repairs |
| iPhone 8 | From £55 ex VAT | From £127.03 ex VAT | From £341.54 ex VAT |
| iPhone 8 Plus | From £55 ex VAT | From £138.70 ex VAT | From £391.92 ex VAT |
| iPhone X | From £75 ex VAT | From £235.37 ex VAT | From £554.72 ex VAT |
| iPhone XR | From £75 ex VAT | From £163.70 ex VAT | From £391.92 ex VAT |
| iPhone XS | From £75 ex VAT | From £235.37 ex VAT | From £554.72 ex VAT |
| iPhone XS Max | From £75 ex VAT | From £272.03 ex VAT | From £606.18 ex VAT |
| iPhone 11 | From £75 ex VAT | From £163.70 ex VAT | From £391.92 ex VAT |
| iPhone 11 Pro | From £75 ex VAT | From £235.37 ex VAT | From £554.72 ex VAT |
| iPhone 11 Pro Max | From £75 ex VAT | From £272.03 ex VAT | From £606.18 ex VAT |
We also do
- Data migration from a known-good hard drive or Time Machine backup.
- Loan of Mac or iPad devices for the duration of your repair.
- Upgrades to existing machines.
- Operating system health check and optimisation.
- As standard, all Macs and devices are cleaned of dust, dirt and debris when repaired by Jigsaw24.
For more information download our managed repairs PDF.
Don't panic!
We usually pick up within 30 seconds! Call 03332 409 227, email AppleRepairs@Jigsaw24.com or pop your details in the form on the right.
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