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Customers

We help businesses, creatives, educational institutions and public sector bodies to improve their performance through better sustainable technology and expert services, support and sales. Find out more about the people and organisations we’re proud to work with. Read more

About

We’re a bit different from your average IT reseller. Throughout our nearly 30-year history, we’ve developed a proud company culture rooted in delivering great customer service and treating people with the respect they deserve. Find out more about what makes us tick and how you could fit in with the team. Read more

Device Maintenance

Peace of mind and cover for all your Apple devices

Device Maintenance

Peace of mind and cover for all your Apple devices

Extended hardware maintenance cover across your Apple estate

Our Device Maintenance Service provides hardware break-fix cover for all your Apple devices. If one of your devices has a hardware fault arise, our engineers will diagnose, repair and return it – and we’ll give you a loan devices to keep your users working while we do so, too. It all gives you peace of mind and ensures your organisation stays productive.

Diagnostics and troubleshooting for hardware faults.

Apple-authorised repairs and genuine Apple parts.

Next business day loan devices.

Covers both in and out-of-warranty devices.

Accidental damage cover available as an additional extra.

If it breaks, we’ll fix it

With our Device Maintenance Service, you’ll be covered any time a device in your organisation develops a hardware fault. Diagnostics and troubleshooting from our Apple experts will get to the bottom of what’s gone wrong and get it fixed as quickly as possible – and thanks to their decades of experience of repairing Apple devices, that’s usually pretty quickly. In fact, we’re an Apple Premium Service Provider and we only use parts procured from Apple, so you know you can rely on the quality of our workmanship.

Keep downtime to a minimum

We want to keep your workforce working as much as you do, so faulty hardware shouldn’t put them out of action. That's why whenever a user's Mac needs to be repaired, our Device Maintenance Service provides a substitute one the next business day. They can stay productive and feel valued. You can rest assured your hardware is being fixed with minimal impact on your operations.

More than a warranty

Choose our Device Maintenance Service and you don’t have to worry about where or when you bought your Apple devices (provided it’s not vintage, of course). No matter if they’re in or out of any existing warranty, we’ll provide maintenance cover for every single device in your estate so there’s never a nasty surprise when a piece of hardware fails. Now that’s reassuring.

Why Jigsaw24?

We’re the IT and technology service specialists. As an Apple Premium Service Provider and an Apple Authorised Enterprise Reseller, we know Apple devices like the back of our hand – after all, we have worked with them for nearly 30 years. Our Apple Certified Support Professionals and Apple Certified Mac Technicians are true experts when it comes to diagnostics and repairs. We can even be a single point of contact for your entire Apple estate, as you can integrate our Device Maintenance Service with our wider service and solution portfolio.

Want to know more?

Want to find out more about device maintenance? Fill in your details using the form and a member of our team will be in touch.

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