Solutions & Services
Our solutions are designed to give you the best possible experience with your IT. Looking to roll out Apple? We like to think there’s literally nobody better to help you get the ultimate Apple experience. And when it comes to the creative industies, our solutions have been designed by experts who have worked in the field. Read more
Our customers are continually challenging themselves to improve their business, and it’s safe to say we find ourselves working with them as well as for them. From the creative industries to education, we provide a full range of end user solutions and services. Read more
We like to think we do things a little differently than your average IT reseller and service provider. Find out more about the company and team here, and swot up on our news, articles and events before your job interview! Read more
Our accredited team can provide IT services covering everything from consultancy and design, to installation and deployment, right through to repairs, training and backup. Get in touch with us and see how we can start making your life easier.
Professional services to suit any workflow.
Everything from finding out what your business needs, to deploying the right kit, to top-notch repairs and support services.
Rental options so you're never without the right kit, plus Backup24 to keep all your files safe.
Getting the most out of your devices
Need help deploying and managing Apple equipment the way Apple intended it? We can help. Having supported thousands of Apple devices in organisations of varying sizes and needs, chances are we’ve seen it all before, so you needn’t be shy. We can advise on every aspect of your workflow and the hardware and software it relies on, as well as WiFi, networking and storage, helping you develop a workflow that’s protected against the future and any potential bottlenecks. We can build cross-platform systems to help with everything from content creation to delivery to backup, and provide the best possible tech support while we’re at it.
Choosing the right kit
We’ve got everything you need in one place, with vast stockholdings of Apple and creative IT products to make sure all your hardware is delivered as part of the solution. We provide a range of purchasing and lifecycle management options that make the fulfilment process simple, including purchasing frameworks and bespoke portals featuring the custom-built workstations and equipment bundles that you buy most regularly. It’s as easy as ordering a pizza online, and almost as satisfying.
Putting it together
Stay competitive while upgrading to the latest tech. We can arrange pre-flighting, testing and configuration to ensure your technology arrives ready to go right out of the box. For iOS and macOS devices, we can load all corporate apps, systems and images, sync settings on multi-platform mobile devices, and enrol devices into DEP, VPP and your chosen MDM software. To make sure you get the best out of your creative workstations and storage, we can run tests on new hardware, software and plug-ins and configure it all before shipping.
Getting you going
When it comes to installing your new equipment, we do everything we can to make sure that you’re up and running as quickly as possible and suffer minimal downtime, working alongside your project manager or providing our own internal project management. We’ll deliver all devices to your users’ desks or hands as required, deploy MDM solutions, and make sure everything’s integrated with your existing systems and devices. We can even integrate new Apple kit into multi-platform environments! We’ll also get your devices registered for Apple’s Device Enrolment Programme (DEP) and can advise on the Volume Purchase Programme (VPP) to help with any problems further down the line.
Getting everyone up to speed
We offer standard or bespoke training for your Apple technology deployment and mobile device management. Our courses make sure your end users and tech staff are completely up to speed with your new equipment, so you know how to get the most out of it and there’s no dip in productivity. Just some of the sessions include: user experience and PC to Mac switcher training for end users, iOS and macOS core essentials training for tech teams who are deploying Apple within business, iPad and Mac skills, and Keynote for business. Everything is delivered by our accredited trainers and systems engineers with real world experience of deploying Apple in business, and can be delivered at your place or ours (we can even provide the sarnies).
Covering all your bases
Our modular support contracts can be tailored to your requirements, and can cover setting up your Apple equipment and deploying mobile device management (MDM) software Jamf Pro. For more creative and media oriented businesses, we provide creative workstation support and critical support for specialist solutions such as Avid. Our contracts cover phone, email, remote and onsite support; service level agreements; guaranteed response and break-fix times, emergency replacements; discovery days and regular ‘health checks’ to spot problems before they arise, as well as fully outsourced IT teams.
Keeping you up and running
As an Apple Authorised Service Provider, we specialise in fast, reliable managed Apple repairs for business. This includes in and out of warranty repairs, and pay as you go managed repair plans where we can collect, repair and send your equipment back fixed within agreed SLAs. Whether you’ve bought from us or elsewhere, or need repairs for multiple machines, pop in to our locations in London and Nottingham – there’s no need to book an appointment or queue in-store. You’ll get direct access to our accredited Apple Certified Mac Technicians, with same day collections and deliveries available, competitive pricing and the option of extended and bespoke services to meet your business needs. We also offer our own two and three year warranties on all Mac and iPad, as well as offering Apple’s own AppleCare cover.
Lending you what you need now (but not later)
Do you just need temporary hardware or workstations for a short period of time or for a contracted team or employee? Or do you need some extra kit to help you get through a challenging period? We can provide Mac desktops, notebooks, creative hardware and small, medium and large storage devices depending on the project you are working on. You get the benefits of providing your staff with the hardware they need for a particular job, without committing to an investment, or replacement hardware in case of emergency (or looming deadlines!). We can even buy back your old Mac computers when it’s time for you to refresh, or you find a load of old machines gathering dust in a cupboard.
Keeping your data safe and sound
Someone in your studio dropped a clanger and lost your vital files? Get secure, offsite protection for your intellectual property and digital media assets. Designed for businesses working with large files, our fully managed backup service, Backup24, is hosted in our UK-based datacentre, and offers remote backup with daily synchronisation, multiple versions of files, routine checks by our team, remote access to secure copies of your data, and our engineers available on the end of the phone for advice and help with checking and finding files.
Want to know more about our sensational services? Call 03332 400 888, email solutions@Jigsaw24.com or pop your details in the form below.
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