Solutions & Services
Whether you’re looking to deploy Apple in your business, increase digital collaboration in your workplace or improve your IT infrastructure, our solutions have got you covered. They’re delivered by experts who’ve worked in your field and are passionate about helping your business meet its objectives with technology. Read more
We help businesses, creatives, educational institutions and public sector bodies to improve their performance through better sustainable technology and expert services, support and sales. Find out more about the people and organisations we’re proud to work with. Read more
We’re a bit different from your average IT reseller. Throughout our nearly 30-year history, we’ve developed a proud company culture rooted in delivering great customer service and treating people with the respect they deserve. Find out more about what makes us tick and how you could fit in with the team. Read more
With our server management services, we’ll test any new updates as soon as they are released and ensure that critical security updates are deployed straight away to mitigate any impact to your service.
We’ll evaluate server patches as they’re released by vendors, and classify them depending on how critical they are to your systems and processes. Critical updates are assessed, tested immediately and, if approved via change control, scheduled for implementation at a time to suit you. Non-critical updates are evaluated on a monthly basis, and we’ll propose installation dates detailing our recommended updates.
Keep your servers up to date securely.
Testing new updates and monitoring your deployment.
Assessment of critical and non-critical updates to make sure you get the most important updates as soon as they’re ready.
ITIL best practice methodology for incident, problem and change management.
Once a month, we’ll evaluate and test updates. Then, based on our expertise we’ll make recommendations of which patches to deploy in order to keep your server estate secure. For updates that are evaluated and classified as critical and testing has been completed, we’ll submit a change request for the update to be deployed to your server.
Tested and approved non-critical updates are deployed at a time that suits you, usually outside of business hours to avoid downtime. Updates are deployed, monitored and reported against using our remote monitoring and management tool. We’ll proactively monitor alerts and events on your server and resolve any issues to minimise downtime for your business.
Our service is underpinned by ITIL best practice for incident, problem and change management processes.
Monthly evaluation and testing of updates, with recommendations going forward.
Updates deployed at a time that suits you.
Proactive monitoring of alerts and resolution of issues.
David Dudman, Jigsaw24 Services Director
Want to find out more about server monitoring and management? Fill in your details using the form and a member of our team will be in touch!
*We would like to send you information on our latest special offers as well as relevant news, articles and event invites. Click here for examples. We’ll always treat your details with respect and the information you provide will only be used to better target the communications you receive. You can read our full Privacy Notice here.