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Leading B2B IT Provider

Apple Authorised Enterprise Reseller

Matrox Monarch HDX

Condition: New

Jigsaw24 Code: X133AAL / Manufacturer Code: MHDX/I

The Matrox Monarch HDX is a simple and versatile video encoding appliance specifically designed for broadcasters and webcasters who need a flexible solution that is powerful enough to take on today's... Read more

Description

Description

The Matrox Monarch HDX is a simple and versatile video encoding appliance specifically designed for broadcasters and webcasters who need a flexible solution that is powerful enough to take on today's demanding video delivery workflows. Monarch HDX offers 3G-SDI and HDMI inputs with frame-synchronization to correct any discontinuity at the input, and two independent H.264 encoders that can be assigned to individual tasks. By providing two encoders in a single device, Monarch HDX can tackle any job; from streaming to two different locations, to recording a proxy quality file while simultaneously recording master quality version for post-event editing, to using one encoder for streaming while the other records at higher quality for VOD downloads. Whether used as a live streaming encoder or video recorder, the Monarch HDX can integrate seamlessly into virtually any SD and HD installation.

The Monarch HDX can share 30 Mb/s of encoding capacity across the two channels. Each channel benefits from a powerful scaling, de-interlacing, and noise reduction engine to ensure only pristine images are sent to be encoded.

When used as a webcasting encoder, the Monarch HDX generates an H.264-encoded stream compliant with RTSP or RTMP protocols. You can assign each channel separately to deliver what you need, where you need. Each channel can stream up to 10Mb/s, allowing you to simultaneously stream to two destinations or set the device for up to 20Mb/s streaming quality for a single encoding destination.

Monarch HDX provides a huge amount of flexibility as an H.264 video recorder. Content can be captured in either MOV or MP4 files to ensure that they can be played by your application of choice. Recordings can be stored locally on an SD card, a USB drive, or remotely on a network-mapped drive. Dual channel recording allows the user to simultaneously record content locally and to a drive, which means files are immediately available to anybody on the network, but also provides the assurance that no action is lost even if the network goes down. Furthermore, each recording can be done at a different bitrate should there be a need to deliver the content to devices with varying decode capacities.

The quality of your VOD downloads need never be dictated by the available upload bandwidth. Monarch HDX dual encoders can broadcast a live webstream at one bitrate while simultaneously recording mastering quality H.264 files for immediate availability, such as post event VOD or editing with your NLE of choice.

Monarch HDX H.264 video recorder can accept signals from HDMI or SDI sources. The input is selected using the web based UI, Matrox Command Center, or directly on the unit itself, allowing for a wide range of connectivity to devices such as cameras, switchers or routers. Additionally, both inputs are complemented by internal frame synchronizers to ensure uninterrupted streaming and recording operations, regardless of the disturbance on the input. The audio is also selectable between the two channels of the embedded video signal or the analog stereo input. Audio may be dynamically muted/unmuted without affecting the video encoding operation.

Regardless of input selection, SDI, HDMI video and embedded and analog audio outputs are live. For SDI workflows, the Monarch HDX recorder has an extremely low pass-through latency with a built-in power-loss relay which, in case of power loss, will route the SDI input directly to the SDI output, ensuring signal path integrity and fail safe design options.

Whether you're providing live streaming content to Adobe Flash or Wowza Media servers, to any of the popular CDNs, or directly to a computer, Matrox Monarch HDX's flexible video streaming protocol support is up to the task. The Monarch HDX is a certified "Works with Wowza" live video streaming encoder, allowing our users to benefit from enhanced integration with the Wowza streaming engine. As a certified encoder, Wowza Manager can provide an XML file which contains the credentials required for Monarch HDX to easily connect to the Wowza Streaming engine. The Monarch HDX also supports XML files generated for use with Flash Live Media Encoder. These files are often offered by CDNs to allow their customers to easily connect to their service. Both XML files are loaded into the Monarch HDX using the Matrox Command Center, a web based UI.

Matrox Monarch HDX can be controlled and configured via the Monarch HDX Command Center using any device on the network that supports a standard web browsing application such as a computer, smart phone or tablet. Designed for operator ease-of-use, master controls provide one-click operation to start streaming, recording or both from anywhere within the user interface.

The device also provides convenient controls directly on the unit itself to stop/start recording or streaming, and an additional button to assign the input.

Key features ...

Form Factor: External Box

Specifications
Specifications
Expand all
  • Form Factor: External Box
Delivery

If you order before 4pm, we can deliver your product the next day, subject to stock availability. You can choose a pre-10am, pre-noon or non-timed delivery (in which case we’ll deliver between 9am and 6pm). If you order after 4pm on Friday or on a weekend, we’ll process your order on Monday, and orders placed on bank holidays will be processed the next working day.

UK Mainland  

  • Standard Freight Charge                           £12
  • Pre 12:00pm (next working day)               Not currently available
  • Pre 10:30am (next working day)               Not currently available
  • UK Saturday Delivery                                £19.99
  • UK Sunday Delivery                                  £19.99

UK Offshore *  

  • UK Offshore (2-3 working days)               £22.99

Digital Download

  • Download - Free delivery Free!

Northern Ireland

  • Northern Ireland (next working day)      £12.99

Ireland (ROI) Delivery  

  • Ireland (ROI) (2-3 working days)              £18.99

Channel Islands 

  • Channel Islands (2-3 working days)        £22.99

*N.B. This service is for postcodes beginning with HS, IM, KA27, KA28, KW, TR21-TR25 and ZE

Special requirements

If you do require special shipping options, get in touch with us before you buy and we might be able to sort out alternative arrangements.

Returns

Our team take every care to get your new kit to you in pristine condition, but if an item is faulty, you’re less than delighted with it, or you’ve just had a change of plan, you have a few options…

Faulty goods

We’re happy to swap or refund any item that is confirmed as faulty (or ‘Dead on Arrival’) within 14 days of purchase, and will cover the cost of you returning it and a replacement being shipped out. Sometimes, we’ll put you in touch with a manufacturer if we think that’s the fastest way to get you a replacement, and we’ll cover the transport costs then, too. 

After the 14 day DOA period, we’ll try and get you a return or repair in line with the manufacturer’s warranty. The collection and delivery charges will be covered by Jigsaw24 and the cost of the repair will be covered under the warranty, unless an inspection shows signs of damage or misuse. Again, in some instances we may offer to put you in touch with the manufacturer, but only when this is the quickest route to getting you a repair. Your statutory rights are not affected.

Non-faulty goods (Business)

If you wish to return non-faulty goods, please contact support@jigsaw24.com or call 03332 400 999. Wherever possible we will try to facilitate a return/refund but any request for return is at our discretion and where applicable, restocking fees may be required to reimburse any losses.

Non-faulty goods (Consumer)

You can cancel your contract within 14 days of receiving your kit, and another 14 to return it to us once the order is cancelled. Any requests for refund or credit made outside the 14 day window are at our discretion. We’ll exchange or refund any goods returned to us in full working order, but if an item isn’t faulty, you’ll need to cover the cost of returning it to us. The item(s) returned must be as new and in the original packaging. Your statutory rights are not affected.

Sealed software

Returning any software, even if it’s sealed in its original box, is at our discretion and will depend entirely on the individual manufacturer's policy. For example, some software will automatically allocate you a non-returnable licence, even if it is a boxed product. However, if the product is still a current part of our on-hand stock, and we’re able to confirm from the relevant manufacturer or supplier that they’re happy that licence hasn’t been allocated, we will try to take back any sealed software returned within seven days of purchase.

Electronic Software Delivery returns

ESD (Electronic Software Delivery), in which you’re supplied with a licence and a web link in order to download your purchase. As there’s no physical packaging, the licence has to be treated in the same way as an unsealed box, which means we’re unable to take this back, so please double check you’re buying the right item! Give the sales team a bell on 03332 400 888 if you need any help.

Returning products that raise hygiene concerns 

Products that have contact with the ear, nose or throat can only be returned for a full refund if sent back with seals unbroken and in an unused condition (you must exercise reasonable care when evaluating the product as you would in a shop).

We understand that customers may be dissatisfied with the performance of products that raise hygiene concerns after they have tried them out.  If this is the case please contact us and we may be able to offer credit for another purchase (subject to inspection of the returned product) or to purchase the product back as second hand (taking into account that we would need to dispose of the item).

Terms and conditions

We’ll deliver your goods during normal business hours (7:30am-6:00pm) to the address you gave us when you placed your order. Unless we’ve agreed otherwise in writing, the delivery times given by us are a best estimate, and we can’t be held responsible for any loss, delay or damage you may incur as a result of adverse circumstances like bad weather, traffic etc.

Any instances where you might be unable to pay your debts (winding-up, receivership, administration, creditor arrangement, bankruptcy) or you commit a material breach of the contract, we may immediately terminate our contract with you, suspend or cancel further delivery, and/or recover any unpaid items. See our full list of terms and conditions here

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