It’s been a busy year…

It’s been a busy year…

This year, Jigsaw24, root6 and The Picture Exchange have come together to grow, develop and make life easier for our customers while ContentAgent has branched out to become a standalone company (don’t worry, its excellent workflow automation toolset hasn’t changed). 

To date, we have, among other things, answered over 9000 support calls, supplied 216 editors and colourists with Resolve, installed our 27th Avid S6 and our fourth Dolby Atmos room, teamed up with Amulet, Barnfind and Leader, and became a Quantum Authorised Systems Integrator.

But what does this mean for our customers? Well, in essence, we’ll be providing the same services as always, but better. As three companies, we’ve always had our strengths and weaknesses, but now that we’re working as a single, combined team, we’ll be able to offer all our pro audio and video customers our most comprehensive service yet, delivering everything from control services to high availability SANs, to entire facilities. Additionally, we can cover your more traditional hardware requirements, such as MacBooks for your sales staff or emergency drives.

In one form or another, we’ve been delivering audio and video solutions for the past 20 years, and our team (labelled above) now contains some of the industry’s top technical talent. Between us, we’ve seen every possible pain point our customers encounter, and developed solutions or acquired products to solve them. Whatever challenge you’re facing, we’ve certainly got people who can help.

Since joining together, we’ve worked on a range of fascinating projects, from multi-million pound facility builds in Saudi Arabia, to designing Atmos rooms for Soho houses. We’ve worked with games designers, book publishers, and print operations that are converting to video, bringing our expertise in post and broadcast to customers who aren’t making traditional television, but who do need all the specialist workflow advice, shared storage and asset management knowledge that comes with producing a lot of video.

But our expanded roster of experts have been hard at work with our more traditional base, too. We’ve helped the likes of Twickenham Studios, ITV, The Abbey Road Institute and Spiegel TV continue to evolve their live, post and audio workflows. We’ve also been instrumental in designing a hybrid cloud platform, as we’re confident that facilities who move to external machine room (especially around London) will see tremendous financial benefits without any impact on performance. On top of that, the team have found time to host dozens of events – including our popular Tech Breakfasts series, designed to help facility engineers keep up with the latest standards. (You can sign up for the next one here.)

We want to thank all of our customers for sticking with us through this transition, and are looking forward to seeing more of you in 2018! If there’s anything you’d like to discuss as your facility moves into the new year, you can book a meeting with the team on the details below.

If you want to know more, give us a call on 03332 409 306 or email broadcast@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter, or ‘Like’ us on Facebook.

Did you spot us at the Media Production Show?

Did you spot us at the Media Production Show?

Our team are back in the office after a whirlwind week at the second Media Production Show. Thanks to everyone who came to our stand, tried out our kit, and helped us eat our way through 50kg of pick ‘n’ mix over the course of three days. 

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The big change this year is that we’ve teamed up with root6 to become the UK’s biggest and best provider of editing, grading and audio solutions. The two of us were manning one stand this year, and had many of our favourite solutions on show, including the Cintel Film Scanner, DaVinci Resolve with advanced and mini panels, the Avid Pro Tools S3 with iPad Dock, Focusrite’s Red4Pre and workstations with Avid Media Composer.

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As well as showcasing the Cintel Film Scanner and Resolve, we played host to storage solutions from leaders Quantum, showcasing their StorNext shared storage solution, and LaCie. We were showing ROOT6 Technology’s ContentAgent, which provides a central hub from which to manage and automate all aspects of your file-based workflow.

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Highlights of the week include a string of great talks about the future of VR and workshops on cinematography, editing and grading, but our highlight of the week was probably getting to meet living YouTube legend Joe Sugg. We thought it went well but he hasn’t followed us back, so our ascent to social media stardom still seems unlikely.

Over the course of the week, we’ve been asking you to tweet us your best Jigsaw24 stand selfie in order to be in with the chance of winning a Sonos Play:1. We can now officially reveal that the winner is Twitter user @alexchopper1982, who won us over by promising to use his prize to play Jigsaw24 favourite Cotton Eye Joe at every opportunity.

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So, thanks again to everyone who came to the stand! Remember that you can always get in touch with us on the details below if you have any questions about the solutions you saw on the stand, or want to know more about any of our services. Until next year!

If you want to know more, give us a call on 03332 409 306 or email broadcast@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter, or ‘Like’ us on Facebook.

Jigsaw24, root6 and The Picture Exchange announce strategic partnership

Jigsaw24, root6 and The Picture Exchange announce strategic partnership

The UK’s two leading broadcast production and post-production solution providers have today announced that they have agreed to form a strategic partnership.

As two of the top players in the broadcast, production and post-production world over the past 20 years Jigsaw24/root6 and The Picture Exchange will combine to provide clients in Wales and the South West with unrivalled access to local technical expertise as well as extensive customer support and expanded product offerings from Jigsaw24/root6 (the largest, most experienced production and post-production services and solutions provider in Europe).

– This is a great opportunity for both companies and will enable them to combine forces in Wales and the South West to bring even more insanely great solutions to their customers through:

– Providing local, on the ground, technical expertise combined with support from Europe’s largest post-production technical support operation.

– Creating an organisation that is connected throughout the marketplace, to offer the widest range of products, services and solutions.

– Offering customers access to enhanced services and technical solutions with insanely great customer service.

– Enabling customers access to the market leading, next generation workflow automation and transcoding software, ContentAgent, developed in house by Jigsaw24/root6.

“We are very pleased that we have agreed to work in partnership with The Picture Exchange and look forward to working closely with Mike and Steve and the team in Wales and the South West of England. For Jigsaw24/root6 this is a natural fit which completes our geographical offering for the UK and gives both companies’ customers a much stronger service and product offering with local support.” Rupert Watson, Sales Director, root6, for Jigsaw24/root6.

According to The Picture Exchange Directors, Steve Ridge and Mike Fitchie: “Jigsaw24/root6 are the major player in the UK creative technology market and we are delighted that we can work together to give the customer base in Wales and the South West a truly great service and access to the extensive products and services that Jigsaw24/root6 have in their portfolio: it’s exciting times ahead”.

To find out more about Jigsaw24/root6 visit Jigsaw24.com and root6.com, and for The Picture Exchange, visit thepictureexchange.co.uk. If you have any questions, please contact Rupert Watson at rupert@root6.com.

 

About Jigsaw24/root6

Jigsaw24 are the most magical IT company, providing an insanely great experience for more than 30,000 businesses, major organisations, education establishments, professionals and prosumers over the last 25 years. Our team includes some of the best Apple systems architects and integration specialists in the UK, and we pride ourselves on being passionate, open, innovative, creative and very different from your usual IT solutions provider.

root6 is a highly-experienced supplier of technology to the UK broadcast, film, post-production and media communities with a high level of technical competence and practical experience, many of the team have had proper jobs in post-production and understand the priorities and processes. root6 provides a range of services from workflow design and systems integration to training and technical support.

ROOT6 Technology, the product development arm of the company, develops innovative workflow productivity solutions including the extremely popular file-based workflow management and automation platform, ContentAgent.

About The Picture Exchange

The Picture Exchange is the number one provider of technology solutions to the broadcast, TV and film industry in Wales and the South West, with over 15 years’ experience providing a high level of technical competence with local, on the ground support to its customers.

In an Avid environment? Get certified on Avid Nexis, ISIS and Interplay with our training

In an Avid environment? Get certified on Avid Nexis, ISIS and Interplay with our training

Our friends at root6 are Avid Learning Partners, meaning that they’ve got Avid’s seal of approval to deliver training.  

As well as delivering official Avid qualification courses (the kind with an exam and a certificate), they have training programmes of their own (no certificate), and can develop bespoke training courses for your team on request (we can make you a certificate if you really want one).

What do these courses cover?

Avid Interplay for editors A four hour ‘essentials’ course for editors who need to interact with the Avid Interplay workgroup environment through the editing application. Designed for those of you new to using a NewsCutter or Media Composer on Avid Interplay. It looks the same but the rules have changed.

Course cost: £375 per person at Berwick Street,or a  £1750 flat fee to train up to six people at your site.

This course is scheduled on demand – just give us a call to book a session.

 

Avid Interplay System Administration A far more in-depth three day course designed for administrators responsible for the day-to-day operation of an Avid Interplay environment.Covers administrating the Avid Interplay Engine and Avid Archive Engine (if applicable), and how to work with databases in the system. Additional topics include naming conventions, deletion strategies, deletion protection, daily and weekly maintenance, and archiving. This course (or equivalent experience) is a required pre-requisite of the Interplay ACSR path.

Course cost: £1185 per person at Berwick Street, or a £5250 flat fee to train up to six people at your site.

This course is delivered periodically – the next set of dates is to be confirmed.

 

Avid NEXIS System Administration This classroom course provides an in-depth understanding of how to administer and maintain an Avid NEXIS system. The course covers a range of administration topics such as how to create and manage workspaces, check system status, troubleshoot issues, create and understand user accounts, connect to clients, mount/dismount workspaces, configure a multi-engine system, and deal with hardware failures. The course also covers basic maintenance and troubleshooting of the Avid NEXIS|PRO, E2 and E4 hardware.

Course cost: £400 per person at Berwick Street, or £400 per person if delivered onsite – although this requires a minimum of four and a maximum of six.

This course is delivered periodically – the next set of dates is to be confirmed.

 

ACSR Avid NEXIS System Support In this three day course, students focus on the installation, administration, and architecture of the Avid NEXIS system, learning to connect, configure, and troubleshoot the system. Lab work and exercises give students practical experience in integrating systems and applying troubleshooting techniques.

Course cost: £1500 per person at Berwick Street (not including the exam).

This course is delivered periodically – the next set of dates is to be confirmed.

 

Avid ISIS 5000 Administration In this two day course students will learn how to administer their Avid ISIS 5000 system. You’ll review how to replace a failed data drive and configure storage groups and workspaces, as well as learning basic maintenance and troubleshooting on the System Director and ISIS Chassis hardware.

Course cost: £750 per person at Berwick Street, or a flat fee of £3500 to train a maximum of six people at your site.

This course is delivered periodically – the next set of dates is to be confirmed.

 

Avid ISIS 5000 System Support In this three day course, students focus on the installation, administration, and architecture of Avid ISIS 5000, learning to connect, configure, and troubleshoot the system. Lab work and exercises give students practical experience in integrating systems and applying troubleshooting techniques. This certification course culminates in an exam. Candidates meeting the Avid ACSR Program pre-requisites and who pass the exam are Avid Certified Support Representatives (ACSR) for Shared Storage.

Course cost: £1220 per person at Berwick Street, or £5250 to train a maximum of six attendees at your site.

This course is delivered periodically – the next set of dates is to be confirmed.

Where are the the courses held?

Most courses are held in our new training facility in Berwick Street, Soho, but many can also be provided at your own premises, by prior agreement, if you can provide an appropriate space for us to park our training machines.

Where do I find out more?

You can see root6’s full course list (and get in touch with them) here on their website.

If you want to know more about Avid training, give us a call on 03332 409 306 or email broadcast@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

 

Jigsaw24 and root6 join forces

Jigsaw24 and root6 join forces

The UK’s two leading Media & Entertainment technology solution providers have today announced that they are joining forces. Jigsaw24 has acquired root6 to create the largest, most experienced and most awesome Audio and Video Technology services and solutions business in Europe. 

As the top two players in providing Media & Entertainment IT solutions over the past 20 years, combining Jigsaw24 and root6 will provide the depth and breadth of technical expertise needed to deliver the full range of Audio and Video Technology solutions and managed services.

This new acquisition is a significant step for both companies and will enable them to bring even more insanely great solutions to their customer base through:

– Providing the fastest, most reliable and innovative Audio and Video Technology solution for any customer through combining the technical expertise of root6 with the datacentre, managed service and logistical capability of Jigsaw24.

– Creating an organisation that is connected throughout the marketplace, to bring the full range of latest products, services and solutions.

– Delivering an enhanced services-centric, technical business providing insanely great customer service.

“We’re incredibly excited about welcoming the root6 team to the Jigsaw24 family. They have an unbeatable history of providing the very best audio and video solutions to the creative industries – we have been truly envious of their technical capabilities and over the moon that we are now one team. We truly believe that we’re at a point of change in creative technology as businesses increasingly start to demand cloud-based solutions. Our combined business – root6’s unparalleled technical knowledge and Jigsaw24’s datacentre, managed service and logistical expertise – is perfectly placed to meet that demand,” said Jigsaw24’s CEO Martin Balaam.

According to root6 Sales and Marketing Director Rupert Watson, who will continue to head up the Media & Entertainment sales team, “Jigsaw24 have long been the major player in the UK Creative Technology market and we have seen them building their technical expertise in the Media and Entertainment sector. root6 are very excited about joining forces with them to offer our mutual customers the best from our combined businesses. The natural fit made it a no-brainer. We are looking forward to working together to take our solutions to the next level; creating a complete one-stop-shop for current and future Jigsaw24 customers.”

 

To find out more about Jigsaw24 visit www.Jigsaw24.com and root6 visit: www.root6.com

If you have any questions, please contact Ade Leader at Ade.Leader@Jigsaw24.com or on 0115 970 7790.

 

About Jigsaw24

Jigsaw24 are the most magical IT company, providing an insanely great experience for more than 30,000 businesses, major organisations, education establishments and prosumers over the last 25 years. Our team includes some of the best Apple systems architects and integration specialists in the UK, and we pride ourselves on being passionate, open, innovative, creative and definitely very different from your usual IT solutions provider.

About root6

root6 is a highly experienced supplier of technology to the UK broadcast, film, post-production and media communities, with 19 years’ experience. Characterised by a high level of technical competence and practical experience, many of the team has worked in post-production and understand the priorities and processes. As the world of IP supplements traditional video engineering, knowledge and experience are paramount. Complementing technology supply, root6 provides a range of services from workflow design and systems integration, training and technical support. root6 Technology, the product development arm of the company, develops innovative workflow productivity solutions including the extremely popular file-based workflow management and automation platform, ContentAgent.