Jigsaw24’s top ten tech tips for retailers

Jigsaw24’s top ten tech tips for retailers

Last week, we got our biggest retail customers together in Soho to take a look at some of the best technological trends for front of house and back of house systems. For those who couldn’t make it, here’s a quick rundown of our top tips…

Get closer to your customers with Skyfii
Skyfii’s solutions allow you to transform your guest WiFi into a powerful tracking and engagement tool. You can push location-based marketing to customers over multiple channels, track engagement and dwell time, and then bring all your new data into one place with their IO Connect solution. Learn more here.

Get a tenfold increase in engagement with product imagery
Lytro’s Illum camera uses an entirely new image capture system to give you movable photographs that can be refocused to any point. Research has shown that engagement with product listings skyrockets once your product imagery is interactive – tests have shown users spend 40 seconds on a Lytro image and just four on a static one.

Update your creative workflow
In days gone by, your creative team’s key applications couldn’t run on anything other than a hulking desktop computer. Now, not only can they run the full versions of apps like Photoshop and InDesign on lightweight notebooks, but there are even dedicated mobile apps designed to fit right into that traditional workflow and make getting work done on the road or during a store visit easier. Here’s our designer Simon to explain how.

…and make sure your hardware is up to it
Obviously the effectiveness of your mobile workflow is going to depend on the usefulness of your mobile devices. The current leader of the pack is Apple’s iPad Pro, which boasts an incredibly high resolution screen and enough power for some reviewers to call it a laptop killer. You’ll also need some nearline storage to keep the images you capture and create – here’s a quick guide to your content management solutions and storage options.

Get as much realtime data as you can
Roambi is a fantastic data display app that converts realtime performance data into user-friendly graphs and charts, so your team can see how the day’s going at a glance. (If your team don’t have work phones yet, you can pick up a great SIM-only deal here.)

Start merchandising digitally
If you’re used to sending out black and white paper guides for merchandising, iPad can make things far easier. Load your device with a corporate Dropbox-like solution (such as those from Acronis and bigtincan), and you can easily share things like videos demonstrating different layouts, data on best-selling lines and variations on displays for different regions or demographics. Take a look at our iPad range here.

Try Socket Mobile scanners
Socket Mobile’s lightweight, handheld scanners allow for mobile inventory and stock checking, but can also be used to communicate with front of house staff to ensure new stock is always brought out at the right time. By providing sales assistants with mobile scanners, they can provide customers with accurate information more quickly, reducing dropped baskets and speeding up sales. Here’s a rundown of their range.

Enjoy some time off the road
Some organisations balk at the cost of a corporate iPad deployment, but if you have a regionally-based team, the device can pay for itself within three months as conferencing apps mean you can avoid trips back to HQ, or maintain relationships with regional offices remotely. Pick up an iPad here.

Make learning fun (by fun, we mean ruthlessly competitive)
Bespoke training apps allow you to work instant feedback and gamification features into your product training regimen, so that you can track learning and development KPIs, or even start up friendly competition between stores by publishing scores. Get in touch with our app development team to find out how our RetailEngage24 app can help you inform and engage sales staff.

Got training covered? We can help you with the rest, too…
Our custom-built, platform agnostic apps can support you in tasks including handling customer enquires, putting stock inventory at people’s fingertips, and furnishing sales assistants with pricing, product histories and visibility over the company’s marketing. That email address again: appdevelopment@Jigsaw24.com.

Want to know more? Give us a call on 03332 409 306 or email business@Jigsaw24.com. For all the latest news and reviews, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

iPad in retail: Offer your customers point of sale finance

iPad in retail: Offer your customers point of sale finance

ePOS systems are a great way to quickly take transactions in-store, but what if you’re a retailer selling high ticket items like a sofa suite or the latest fancy 4K TV? Your customers may very well expect to pay on finance for a product with a high price tag, rather than in a one-off, upfront payment. With point of sale finance, you can run through the customer’s options right there with them on an iPad. 

Why point of sale finance?

Being able to discuss flexible buying options, and a range of rates and terms suited to different types of customer, means you can grow sales, increase order value and improve your cash flow. The opportunity to defer payment with a ‘buy now, pay later’ schedule and an attractive APR instantly makes those large purchases more affordable, meaning you can more easily convert casual window shoppers into real customers.

Another great thing about ePOS solutions in general is that sales assistants can provide a more consultative sales patter to the customer, being able to use their iPad to describe and compare different product options and specifications face to face, rather than having to return to the till. It provides a seamless, paperless transaction with all information captured quickly and documents electronically signed for, without reams of forms needing to be filled out and mailed.

If you’re not already using iPad as a POS system, finance can also make purchasing the hardware much more affordable, with iPad paying for itself after selling a certain number of additional products on finance. Sometimes only one or two high-ticket transactions would see off the ROI for the iPad.

How do we get into point of sale finance?

There are currently a few finance providers offering solutions specifically for point of sale, with one of the largest being Barclays Partner Finance (part of Barclays Bank PLC), who offer thousands of business partners a way to maximise their sales opportunities by helping their customers afford new purchases. With their solution currently being iOS-only, this is a great way to go if you’re a retailer who currently works with Barclays and uses iPad as ePOS.

On the ePOS side, we can kit you out with everything you need, as well as iPad services and apps:

– Apple-centric ePOS and mPOS. We can provide a complete Apple-centric ePOS system, no matter whether you’re a micro-retailer, or a national company with multiple stores. We’ll consult with you to understand your practices and customer journey, and develop a payment solution that works for you, whether that’s a completely new ePOS solution to replace your existing system, or us writing an app or middleware that can extend your existing till system to Mac or iPad.

– Managed iPad in-store. We offer services including design and consultancy around iPad to support your business needs, pre-flighting of devices with all your corporate apps and settings prior to supply. Our post-sales services cover employee training including tech bars and workshops, support contracts to ensure business continuity with next business day swapouts and replacement, and mobile device management.

– Custom apps and proximity tech. Our team of developers can create iOS, Android and web apps, purchasing protals or interactive brochures and presentations, and offer support throughout the lifecycle of your app and subsequent iterations. Our integrated mobility solutions have seen tremendous ROI.

– Missed our previous iPad in retail article? Read up on the omnipotence of omni-channel retail here.

Want to find out more about our solutions for retail? Get in touch with us on 03332 409 306 or email retail@Jigsaw24.com. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook. 

 

The omnipotence of omni-channel retail

The omnipotence of omni-channel retail

With the rise of internet shopping, and more recently mobile devices, the way people shop is changing, and customers now expect a joined-up shopping experience in whatever channel they’re using. Which means retailers are now challenged with developing a clean, engaging omni-channel customer journey across eCommerce, mobile, social and good old in-store retail. Even the biggest, previously online-only retailers like Amazon are setting up traditional brick and mortar stores.

At the backend of 2015, they opened their first physical shop in Seattle, Amazon Books. And they’re not the only ones. Over here, clothing retailers Simply Be and Jacamo, part of the N Brown Group, started life online before making the move to the high street, opening a £1million 6500 sq ft Oxford Street flagship in 2014, and now operating some 15 or 16 stores.

So why make the move? With hundreds of thousands of retailers online, getting customers’ attention is challenging and costly, meaning businesses ploughing money into keywords and such to get higher up Google rankings. An actual physical presence, then, can give retailers a recognisable physical presence with tangible products for customers to window shop and try out, and better customer relations with real sales assistants able to offer advice face-to-face, which all helps drive sales both in-store and by directing customers to the eCommerce site. More than anything, though, it’s about improving the customer journey with an ‘omni-channel’ experience.

Omni-channel retail

Omni-channel refers to modern, joined-up shopping that allows customers to interact with retailers through multiple channels and experiences. Whether that’s their desktop computer, iPad, social media, in-store with technology like ePOS and beacons, through the sales team or through customer services, omni-channel retail gives the customer the same user experience from each channel, and the ability to transition seamlessly between the whole lot.

One example is persistent baskets, whereby you put something in your basket digitally online in the eCommerce store, and it’s then also there in your app version. Or, you go into store, and your consumer app allows you to scan products that you like for more information and maybe to add to basket or a wishlist, and they should also appear in your eCommerce basket when you get back to your desktop – along with previous orders (whether that has been orders in store or wherever).

One of the frontrunners of omni-channel retail is Apple (we’re not biased, honest), whose mobile store app and physical stores feed into each other to enhance sales, letting them book support appointments at the Genius Bar, and receive order notifications that make the sales process more streamlined. Others who are doing this well across online and physical stores include Argos and Harrods, who utilise NFC and QR codes in their window displays to tie in with their eCommerce site (see this article from Insider Trends for more companies using omni-channel brilliantly).

It’s a retail concept that’s only going to grow too. As new channels constantly emerge – social media being a relatively young one – retailers will have to look at how to integrate them into their current customer journey, as an ongoing, constantly evolving set of goals.

Aiming for omni-channel?

So where do we come into all this, you might wonder. Together with solutions from Apple, we can support retailers who want to develop an omni-channel approach and improve their customer journey. Just some of the retail solutions we can help with include:

– Managed iPad in-store. We offer services including design and consultancy around iPad to support your business needs, pre-flighting of devices with all your corporate apps and settings prior to supply, employee training including tech bars and workshops, support contracts to ensure business continuity with next business day swapouts and replacement, and mobile device management.

– Custom apps and proximity tech. Our team of developers can create iOS, Android and web apps, purchasing protals or interactive brochures and presentations, and offer support throughout the lifecycle of your app and subsequent iterations. Our integrated mobility solutions have seen tremendous ROI.

– Apple-centric ePOS and mPOS. We can provide a complete Apple-centric ePOS system, no matter whether you’re a micro-retailer, or a national company with multiple stores. We’ll consult with you to understand your practices and customer journey, and develop a payment solution that works for you. Be that a completely new ePOS solution to replace your existing system, or us writing an app or middleware that can extend your existing till system to Mac or iPad.

Want to find out more about our solutions for retail? Get in touch with us on 03332 409 306 or email retail@Jigsaw24.com. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook. 

Introducing our interactive retail app

Introducing our interactive retail app

Looking to improve customer experience, arm staff against over-informed consumers and increase sales? Our app development team have got you covered. Meet our retail app…

We’re currently using this app in our Soho service and customer experience centre (drop in if you want to see it in action) but it can be adapted and reskinned to fit your environment and branding.

Why an app? Well, for a start, it helps convert sales by giving a more personal touch to customers’ shopping experience, but it also helps you engage customers with dynamic content and deliver product information to help reduce time at till and dropped baskets.

Social media and CRM integration

Customers can log into the app using their existing social media accounts, making it easier for them to bookmark and share your content on social platforms. But because the app also integrates with your CRM systems, you can collect customer information and begin to understand their demographic.

Using this information, you can then select which content and notifications that customer gets from there on in, meaning each customer gets a properly personalised experience.

Enticing customers with special offer notifications

When paired with iBeacon transmitters, the app allows you to push offers directly to the devices of customers in your store.

When a customer enters your store or walks near a beacon, links can be pushed out containing product information, a limited time offer or a simple ‘welcome back’ message. This is a great way to entice people into the store by sending them the content that’s most relevant directly to them.

Engaging customers with dynamic digital content

The other great thing about iBeacon is that it allows you to trigger dynamic digital content, such as promotional videos or specific special offer messaging.

For example, say your customer browses your product catalogue via the app at home. The next time they pass the store and come within range of one of your beacons, details of the items they were looking at can be triggered to display on signage in the shop window, offering a discount or information about availability.

And your store doesn’t even need to be open – if a customer walks past a mannequin or display after hours, iBeacon can still trigger content or push itemised products to the customer’s device, which they can then add to their online basket or buy.

Providing detailed product information

Our app features built-in QR and barcode scanners, which means you can set up codes for key products and have customers scan for more information, to see a demonstration video or to go through to your eCommerce site.

Want to know more? Get in touch with the team at retail@Jigsaw24.com or on 03332 409 306. For all the latest news and updates, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

What to expect from our Innovation in Retail event

What to expect from our Innovation in Retail event

Heading to our Innovation in Retail event in Soho? We’ll be joined by top speakers from the industry explaining how they’re using disruptive technologies to drive profitability, improve productivity and enhance customer journeys. Here are just a few other highlights to expect on the day… 

iBeacon

iBeacon is making serious inroads into the high street, and at the event we’ll be discussing how to use Apple’s Bluetooth proximity technology to inform, entice, engage and convert customers and passersby. We’ll also introduce our new Jigsaw24 Retail app, designed to showcase the kind of technologies and features we can incorporate into customers’ apps. The app leverages iBeacon as well as barcode and QR code recognition to provide product information and marketing messaging that’s tailored to customers.

Apple Pay

The word on everyone’s lips post-WWDC was Apple Pay (well, here at Jigsaw24 anyway) and it’s now being rolled out to the UK. With most banks now on board with Apple’s new contactless payment system, and hundreds of high street stores signed up too, you can ask us how it affects you retailers, and address any questions you may have around security and compatibility. Our app development team will also be on hand for more information and advice on embedding Apple Pay into your apps.

As well as the chance to try innovative retail technologies like iPad, iBeacon and intelligent WiFi first-hand, the day will give a great insight into how other retailers are leveraging these solutions to increase revenue, and an opportunity to discuss real-life retail stories with industry peers (over a couple of drinks).

– Not signed up for our Innovation in Retail event yet? There’s still time! RSVP over on our events page.

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Fancy popping down to one of our future events? Get in touch with the team on 03332 409 306 or email events@Jigsaw24.comFor all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

iPad for ePOS: the key kit

iPad for ePOS: the key kit

Point of sale is changing. As new software and systems allow you to move away from expensive custom ePOS hardware and toward a more slimline, iPad-driven approach, we look at the available kit. 

Now, until everyone and everything supports Apple Pay, you’re going to need to add a few accessories to your iPad to turn it into a fully functioning till. Here’s a quick guide to the best barcode scanners, most reliable receipt printers and cash drawers our product management team couldn’t jimmy open with a screwdriver.

Barcode scanners

Kicking things off is the Opticon OPN-2001 barcode scanner. This pocket laser scanner is as straightforward as it gets: scan the barcode to store it, press the clear button on the front of the device and re-scan the same barcode to forget it, charge via USB every 1000 scans or so. It can hold up to 10,000 codes with time stamps and weighs just 28 grams, so is great if you’re building a temporary POS and need to keep the weight of your setup down.

 

If you want something a bit more ergonomic, then try the very sleek Socket Mobile CHS 7Ci barcode scanner, which has the added advantage of being certified by Apple for use with iOS devices. It can read printed barcodes and those on screens, so if you’re emailing out offer codes to your customers on a regular basis, this is probably the one for you, especially given its 10 hour/10,000 scan battery life and impressive 508mm scan range.

 

Printers

Star Micronics are our go-to receipt printers, and we’re particularly fond of the SM-S220i and TSP143.

The SM-S220i is a great choice if you need something mobile. A lightweight Bluetooth receipt printer, it’s designed for queue busters and wait staff to take payment wherever the customer happens to be. Compatible with both iOS and Android, it’s the ideal partner for a mobile ePOS solution, and despite being tiny it can crank out an impressive 8cm of 230 dpi receipt per second.

If you’re looking for a fixed printer, try the TSP143. It’s a LAN thermal printer, meaning you get fast long-distance communication over Cat5 LAN cabling (nice and cheap), and includes a ‘print on disconnection’ feature that’ll print you an alert should you have any network issues.

An auto-cutter and all the accessories and software you need to get set up are included in the price (including a wall mount, in case you like your receipt printers vertical). The only thing that might set you back extra is a splash-proof cover that we imagine would be a sound investment if you’re a restaurateur or a particularly clumsy goldfish-seller.

Cash drawers

And now to the most important bit: making sure no-one can run off with your hard-earned dosh. APG’s Vasario series of cash drawers are a popular choice: they rely on the popular MultiPRO interface, so will work with most ePOS systems, and the four-function lock offers you the security of locked closed, locked open, online and manual settings.

The Vasario 1616 offers great bang for your buck, giving you the security of that multifunction lock at a lower price point than usual, plus drawer status reporting and a two year warranty.

If you’re using a Star or Epson printer, a good call is the Star Micronics CB-2002, which is designed specifically to work with these printers and comes in eight note/eight coin and four note/eight coin variations.

It has a three-position lock with drawer release, includes a compulsion switch and RJ12 connection.

Want to know more? Give us a call on 03332 409 306 or email business@Jigsaw24.com. For all the latest news and reviews, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

Jigsaw24 recommends: iPad kiosks

Jigsaw24 recommends: iPad kiosks

If you want to set up iPad kiosks in-store there are a number of factors to consider, including physical security, how you’ll charge them and whether you’ll need to sync them remotely. Here are some ideas… 

So you know you want a snazzy interactive kiosk where your customers can find out more about products, staff can present rich content and – gasp – contactless payments may even take place. What you don’t know is how to stop customers running off with your devices and how to make sure they’re always fully charged. Never fear – our retail team have found three ace kiosk-makers with solutions that will sort all of this for you. Here’s the rundown…

Maclocks

There are two solutions we really like from Maclocks – the Space Desk Enclosure and the BrandMe Floorstand (both compatible with iPad 2, iPad 3, iPad 4 and iPad Air).

The Space Desk Enclosure is a padded aluminium enclosure that stops anyone tampering with your iPad’s home, volume and lock buttons, but still allows data, radio and WiFi signals to filter through, so you can enjoy full access to whichever app you lock the iPad into.

If you fancy keeping your iPad on a tabletop, the Space Desk Enclosure can accommodate a cable lock to hold it down, or you can mount the whole thing flush against your showroom wall (you won’t be able to rotate iPad once it’s mounted, though, so pay careful attention to whether your app works best in portrait or landscape mode).

If you want a freestanding kiosk, the BrandMe Floorstand is, as its name suggests, brandable, with dedicated space on the column for your logo. As well as being able to show iPad in portrait and landscape mode, it allows you to hide the charging cable in the base of the stand, so you can charge your iPad discreetly and securely at any time.

Your iPad can attach to the BrandMe stand using a Space enclosure or an ‘Executive Enclosure’ made of tamperproof aluminium screws, which has the advantage of being chic and incredibly thief-resistant.

Bouncepad

If Maclocks’ offering isn’t doing it for you, try Bouncepad. They have a slightly swooshier design (that’s a technical term) and their tabletop option, Bouncepad Desk, has a short ‘stalk’, so that you can display your iPad devices at a conveniently tiled viewing angle without taking up too much space or giving customers the chance to yank the screen around too much.

Bouncepad Desk is available in black or white as standard, though you can add a custom finish if you want a more branded feel, and can be mounted from above or below a surface depend on said surface’s depth. You can also choose from a variety of faceplates that cover different combinations of buttons, depending on how much you want customers to be able to do.

There are a range of extras available that allow you to rotate, tilt and even add headphones to the stand, so that you can customise each Bouncepad Desk to the activity you want it locked to.

In terms of uprights, we like the Bouncepad Floorstanding. Nice and simple and the perfect height at 114cm, its weighted base and lack of complicated setup mean that it’s an ideal solution for exhibitions, event spaces and other temporary displays. (Don’t worry, you can secure it to the floor so that no-one runs off with it.)

A charger cable can be concealed in the base, so you’re able to enjoy continuous power, and the stand will work with the same tilt and rotate add-ons that you can get for the Desk, if you still want that functionality.

Griffin

Look, we’re just really big fans of Griffin gear, OK? And their Kiosk Desktop range is as sturdy as their mobile one, offering you a sleek, stable enclosure that you can mount on any flat surface without having to look at any unsightly mounting screws.

The Kiosk Desktop gives you a shock resistant iPad enclosure and high-strength steel arm, which can also house the cabling and power supply for your iPad. The Kiosk Desktop comes with three faceplates, so you can choose whether to allow customers access to the iPad home button, camera or neither. And as all the faceplates are part of your initial purchase rather than extras, you can swap out plates if you want to repurpose the iPad in a location where users are given more freedom.

There’s also a 119cm Kiosk Floor available, for anyone who wants a freestanding iPad solution. Both can run the Kiosk App (£2.99 from the App Store) that you can use to manage and sync multiple devices, set home pages and iPad behaviour while idle, and even make sure staff are alerted if a device is damaged, unplugged or otherwise brought low by a heavy-handed customer. So useful!

The only downside is that the Kiosk range currently only supports iPad, iPad 2 and iPad 3, but hopefully and iPad Air-friendly version is in the offing.

Want to know more? Give us a call on 03332 409 306 or email business@Jigsaw24.com. For all the latest news and reviews, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

Enhancing customer experience in store with iPad, iBeacon and dynamic digital content

Enhancing customer experience in store with iPad, iBeacon and dynamic digital content

Over the past few weeks, we’ve been looking at a range of ways iPad can be used in retail including how to promote products in store with iPad and basic AV, how to use Guided Access to turn your iPad into an in-store kiosk and using iPad for micro-clientelling and loyalty programmes. For our final iPad in retail article, we’ve been looking at how stores can use iBeacon technology to push out notifications and content to customer iPad and iOS devices and display personalised content on digital signage. Here’s our guide…

What is iBeacon?

iBeacon technology is a form of Bluetooth low-energy (BLE) wireless technology that provides location-based information and services to iOS devices.

How does it work?

iBeacon technology triggers content through proximity interaction with a small Bluetooth transmitter known as a ‘beacon’ to apps installed on your iPad and other iOS devices. In order to push out this content your device must be in range of the beacon. The apps installed on your iOS devices listen out for signals transmitted by beacons and respond accordingly when the device comes into range.

How does iBeacon work in a retail environment?

There are many ways iBeacon can be used within retail, from tracking customer journey to pushing out special offers. We’ve broken this down into four simple stages:

1. When you’re near the store

When a customer is 10-30 meters away from the store, content is delivered to entice the customer to a certain location. This could be a ‘save 10% in store today’ offer.

2. When you are in the store

When a customer has entered the store and is roughly 5-10 metres away from a beacon, links are pushed out with product information. This could be a breakdown of the clothes displayed on a mannequin, directing the customer to where they are on sale.

3. When you are near the checkout

When the customer is less than two metres away from the beacon, specific actions are triggered. This could be a trigger for a sales assistant to approach the customer and confirm a transaction. During this stage iBeacon can also be used to monitor and track information about the customer journey, including where in the shop the customer has visited and for how long.

4. When you leave the store

When customers leave the store, content is pushed out to them as a means of increasing the chance of a repeat visit, and rewarding their loyalty if they do so.

What is dynamic digital content?

Dynamic digital content quite simply is the content displayed on digital signage in stores. Stock, live pricing and personalised advertisements are all possible displays on digital signage in stores. It becomes dynamic by virtue of the iOS device triggering digital content that is relevant to the consumer demographic or previous purchase history.

How does it work with iBeacon?

Dynamic digital content can be used with iBeacon technology to create personalised signage displayed to passing customers. It might be that as a customer you’ve been browsing certain products from your favourite retailers app at home. When you pass by the retailers store a few days later and pass within range of their iBeacon, details of the items you were looking at are displayed on a sign in the shop window, offering you a discount or informing you of stock availability, causing you to take notice of it and venture in store to make a purchase.

This happened because the store placed an iBeacon alongside a digital sign. The iBeacon detected when you and your iOS device was in range, noted how you’d been interacting with their app and selected a relevant offer or piece of information, which was then displayed on their digital sign. Clever, huh?

Looking to learn more about iBeacon? Download our iBeacon in retail pdf here.

Want to find out more about iPad use in retail? Give our team a call on 03332 409 306 or email retail@Jigsaw24.com. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

 

Business iPad app of the month: iZettle

Business iPad app of the month: iZettle

This month, our iPad app of the month is one for retailers. We’re looking at iZettle, a free app and a new way of taking card payments and growing your business. Use iZettle alongside a secure card reader and analytics to keep track of all of your sales. 

What is it?

iZettle is a free app that when paired with a card reader works to take payments for goods. The app is designed for use on both iPhone and iPad, so is great for those of you who want to take your business with you on the move.

How does it work?

iZettle provides you with the tools to start, run and improve your business. Run your business from your smart phone or tablet by uploading your products to the app and organising them into folders (think of this as your online store). Set the app up with a card reader so you can take payments for your goods in a quick and easy manner. Finish things off by keeping track of your payments: iZettle allows your customers to choose between receipt via email or print and it keeps track of all your transactions for you in case you ever need to refer back.

Who is it for?

iZettle is great for small and micro businesses. The app itself is free, the only cost you need to take into consideration is getting yourself a secure and reliable card reader. Lo and behold,  iZettle sell them too, and at £59 inc VAT their mobile Chip and PIN reader lets you accept secure card payments anywhere.

What’s the best feature?

After paying out for your card reader there are no other monthly fees or rental charges. Instead merchants are charged for sales. There are no fixed charges per transaction, but there is a sliding scale ranging from 2.75% to 1.5% of your sales, with the percentage lowering the more sales you make.

How much is it and where can I get it?

The app itself is free to download on the App Store here. Visit the iZettle website to get your hands on their £59 Chip and PIN reader.

Want to know more about making the most of iPad in retail? Give our team a call on 03332 409 306 or email B2B@Jigsaw24.com. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

Infographic: How iPad in retail is boosting sales and in-store experience

Infographic: How iPad in retail is boosting sales and in-store experience

Whether being used as an efficient ePOS system, a fully-functioning sales app or cleverly hooking up with iBeacon technology, mobile devices, and iPad in particular, are seriously changing the way we shop. We’ve been looking into how iPad is currently being used in retail to boost sales and improve customers’ in-store experience, and have presented our findings in this handy infographic. 

Infographic: iPad in retail 2014

Want to find out more about iPad in retail? Give our team a call on 03332 400 888, email sales@Jigsaw24.com. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook