Survive and thrive: How to stay ahead in an evolving creative IT landscape

Survive and thrive: How to stay ahead in an evolving creative IT landscape

Your IT infrastructure may be on top form now, but you never know what’s around the corner…

We’re here to help you develop a responsive, resilient IT infrastructure that can support your business in an unpredictable IT landscape, and make sure that rather than just surviving IT setbacks, your business is thriving and moving forward, and you’re not caught out by technological change.

For more information about how our solutions and services can help you survive and thrive, get in touch with the team by calling 03332 400 888 or emailing sales@Jigsaw24.comFor all the latest news, follow @WeAreJigsaw24 on Twitter, or ‘Like’ us on Facebook.

How to build an agile, multi-speed IT strategy (with no stress!)

How to build an agile, multi-speed IT strategy (with no stress!)

In this digital age, new technology underpins everything, and is used to create new business models and make customer experiences deeper and more rewarding. So to stay agile and respond quickly to opportunities, businesses need to develop the right technology and IT strategy – and Apple should be a big part of your thinking… 

Of course, constantly trying to keep up with the speed of digital and do it as quickly as possible to create value and hit business goals can put a huge strain on any company’s tech platforms, not to mention giving you a headache. According to research by Info-Tech, 47% of business leaders feel that business goals are unsupported by IT, and if IT can’t support projects that directly benefit the business, it can be seen to be an expenditure with little value.

Effective IT strategies help bring IT in line with your business, however, Info-Tech also report that 92% of IT departments surveyed claimed their IT strategies were less than adequate, with many being seen as “too technical” in wording and content, and not focusing on people or processes. A clear strategy that marries IT up with business needs and objectives, based on in-depth understanding of the business environment, current state of IT, drivers and constraints will help thrust IT into a leadership role.

The need for ‘multi-speed’

We hear the word ‘agile’ bandied around a lot when it comes to developing an IT strategy, but what exactly does it mean? Business strategies need to be flexible and respond to changes in the market, with the ability to change direction and create new opportunities, and it’s the same with IT strategy, with the technology needing to be able to support regular changes of the business’s overall strategy.

While speed and agility are key factors in responding to innovation and disruption, older everyday IT systems within businesses are often not up to that quick tempo and need more care. Shifting operating models sit somewhere in between in terms of the pace of change required. Which is where a more contemporary ‘multi-speed’ approach to IT strategy is required.

Accenture Strategy recently surveyed more than 900 executives on the need for, and ability to deliver, multi-speed IT, and while there was broad agreement on the need, opinions on ability vary greatly. 88% of executives believe that the IT organisation needs to broaden its scope and keep pace with the evolving needs of the business; 70% of executives believed they or their IT organisation could operate and simultaneously support multiple business objectives, or ‘multi-speed IT'; 81% of executives stated that most IT organisations do not know how to operate effectively while supporting multiple objectives at the same time.

So what to do? A few steps for CIOs who want to go multi-speed could include: Firstly, and most importantly, recognising the business needs for multi-speed IT and understanding the current operating model needs to change, then employing new agile methods and governance to support those new ways of operating. You’ll then need to have a rethink of your current infrastructure to accommodate any new tech, and then finally take a good look at your strategy to ascertain where new skills might be needed to support your agile, multi-speed IT strategy.

Introducing Apple

If you are looking at implementing a new agile, innovative, multi-speed IT strategy, Apple is likely going to be a part of that. Apple tech is now a firm fixture in business environments, often as part of a mixed platform setup, but when factoring it into IT strategy, there are still some perceptions that it can be an expensive investment, although the return on investment is actually far greater than cheaper PC counterparts.

During their own internal Apple rollout, when PC giants IBM introduced Apple to their organisation, they did conclude that computers cost around 21% more than similar PC models, but also found that they had a 47% higher residual value, and that they were saving $535 in ongoing costs for every Mac they deployed. Even without taking into account the support savings, the low software costs and high residual value that are part and parcel of owning a Mac pretty much cancel out that extra initial outlay. And in terms of support, they found that a dedicated Mac helpdesk had 98% first time issue resolution with 84% customer satisfaction, compared to 53% for their Windows helpdesk.

Supporting your IT

Bringing in a raft of new Apple devices to a business who are traditionally PC-based can often have a strain on your IT team though. They may only be used to the tools and resources to manage PCs, aren’t set up to manage Macs, and may not be prepared for the regular update/release cycle Apple have, which is different to the core PC fleet. So a little tech support help is often a good idea.

For example, when Hachette UK wanted to consolidate their existing Mac support contracts into one single support agreement that covered both day to day support and project-based work, including helping them transfer five offices to a new, central premises, they came to us to help. We now provide a comprehensive support and repair service for Hachette UK, including onsite engineers to handle the Apple side of their service desk, phone and email support in case of escalations, installation and configuration of new machines, deployment to desk and more.

They now receive more comprehensive, better value support for their Mac users, from onsite engineers embedded in the Hachette team. They have a team of engineers familiar with the Hachette environment available for cover and
times of high workload, a single point of contact for all their team, with additional resource available at peak times, better second and third line support, a managed repairs service for faulty units, as well as strategic advice for key projects. Read the full case study on our work with Hachette UK here.

How we can help

If you’re considering reviewing, updating or building your IT strategy over the next five years, and want a clear roadmap for your Apple estate, we can help. Our team have been supporting mixed environments for 25 years, and provide nationwide support coverage for some of the UK’s biggest creative companies, often working with their existing Windows-centric systems integrators to ensure Mac and PC users can enjoy equality of service. We can even provide fully outsourced IT options to take the pressure of supporting Apple environments off your own team.

Rather than delaying support while you retrain existing staff or taking on the additional overheads that come with a new hire, many companies choose to outsource their Apple support to a third party specialist. And instead of bringing everything in house, we’re now seeing central IT teams acting as hubs for ‘multisourced’ IT services – where every service is delivered by a specialist provider, all of whom report to the same team within your organisation. That internal team then manage these different specialists in order to deliver as-and- when access to services for end users.

While this might sound intimidating, managing specialists is often a far more efficient use of your team’s time than attempting to deliver services or support themselves when they aren’t fully conversant in the technology that needs to be supported. In this whitepaper, we’ll be looking at the changing face of IT service provision, what you need to consider when choosing an outsource partner, and how this can affect your IT budget.

Not only will outsourcing take the hassle out of managing and supporting your tech, but it can seriously save you money too. We offer three varying levels of outsourced support whether you need to cover a company-wide deployment, or a few staff members insisting on using Mac, including a full time Apple engineer working as part of your team, an onsite helpdesk or your own tech bar.

If you’d like to find out more about laying out your IT strategy, implementing Apple and outsourcing your IT, give us a call on 03332 409 365 or email solutions@Jigsaw24.com. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

Buyers’ Guide: Mac for business

Buyers’ Guide: Mac for business

Looking to refresh your business’s computer deployment? These days, looking to Apple is probably your best option. As well as their power, flexibility and ease of use, they’re also incredibly durable and reliable, so you can count on a better TCO and ROI than with PC counterparts.

Your options are much simpler too – you have a choice of MacBook Air, MacBook Pro (with or without Touch Bar) and the 12″ MacBook, as well as desktop computers in the form of Mac Pro, iMac and Mac mini, which can come with differing internal features depending on your needs. When shopping for PC ‘ultrabooks’ and desktops, on the other hand, there simply isn’t one single contender to match Mac, but a whole universe of laptops and desktops sporting differing processors and screen sizes (not to mention vastly varying build quality), which can get rather confusing.

To make things even easier, we’ve broken down the range below, giving recommendations based on the team’s actual experience using Mac within the business, as well as links to buy. If you are wanting to deploy a raft of new notebooks and desktops, you’ll probably want to talk to us first, as experts in all things Apple, including integration, rollout, management and post-sales support. But let’s take a look at the actual products available first…

MacBook Air

Ideal for: Mobile workers who need long battery life

MacBook Air on Jigsaw24

MacBook Air has been around since 2008, and in that time, Apple have really worked on making its internals match its external form factor. One of the thinnest (just 1.7cm at its thickest point) and lightest (as little as 1.08kg) notebooks around, it is undoubtably good looking, but that stunning design also means it’s incredibly portable. That makes it a great choice for anyone who needs to run applications on the move when a tablet just won’t cut it – so salespeople, client-facing consultants and other staff in the field, for example.

Equally, if we are called in to a meeting, we can just pick up our MacBook Air and head down, hooking up to the room’s display (either wirelessly over AirPlay and Apple TV, or through a wired Mini DisplayPort connection) to share with the group. The 11″ model in particular, can easily be stowed away in your bag and carried around all day without putting your shoulder out.

Another feature that’s bound to be a boon for business is the battery life. Apple say the 11″ model will go nine hours without a recharge, while the 13″ model, which includes larger batteries, tops out at 12 hours. Of course, your mileage may vary depending on what apps you’re running, display settings and other factors, but that’s more than enough to get you through a full business day before you have to plug in again. The fact that they rely solely on solid state flash storage also means MacBook Air is speedy too – 17x faster than a traditional 5400-rpm notebook hard drive, in fact.

The latest versions feature:

11″ MacBook Air

– 11.6″ high-res glossy display.

– Up to 512GB flash storage.

– Up to 8GB RAM.

– Fifth-generation Intel Core i5 and i7 processors.

– Intel HD Graphics 6000 processor.

– From £549 ex VAT on Jigsaw24.

13″ MacBook Air

– 13.3″ high-res glossy display.

– Up to 512GB flash storage.

– Up to 8GB RAM.

– Fifth-generation Intel Core i5 and i7 processors.

– Intel HD Graphics 6000 processor.

– From £702 ex VAT on Jigsaw24.

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MacBook Pro

Ideal for: Those needing more power from a portable computer

MacBook Pro on Jigsaw24

MacBook Pro is Apple’s powerhouse portable (our designers use it on shoots, and it happily handles rendering and exporting compositions in processor-intensive apps like Adobe Creative Cloud’s Photoshop and InDesign, while they get on with the rest of their workload).

The latest generation of MacBook Pro comes in three flavours: MacBook Pro 13″, MacBook Pro 13″ with Touch Bar and Touch ID, and MacBook Pro 15″ with Touch Bar and Touch ID.

The no-frills 13″ model was described by Apple CEO Tim Cook as “a MacBook Pro for MacBook Air users” and is the lightest and slimmest of the bunch. It’s 12% thinner than the current MacBook Air (at the wide end of the taper, admittedly, but still), and is 13% smaller by volume. Despite this highly portable form factor, the MacBook Pro 13″ still boasts a Retina Display, a 2.4GHz dual core Intel Core i7 processor, 512GB of flash storage and 16GB RAM, to make it the clear winner if you need a combination of power and portability.

The other two MacBook Pro models features Apple’s Touch ID biometric sensor, allowing users to log in, switch accounts and even make purchases simply by scanning a fingerprint. It also means that these models will support biometric security measures and two-factor authentication, so if security is your top priority, these are the laptops for you.

These models are the first to feature Apple’s unique Touch Bar, a Retina-quality display that sits where the function keys used to and offers context-aware shortcuts to common tasks. For example, in Mail, you’ll see keys for sending and replying to mail, while in a video editing app you’ll see your timeline in miniature – great for helping your creatives work more quickly and intuitively.

All three models use the latest USB-C standard which, depending on which adaptor you’re using, can act as a power cable, DisplayPort connection, Thunderbolt 3 port, HDMI port or VGA port, meaning you can use the MacBook Pro as the basis of a much larger workstation with desktop storage and multiple monitors.

13″ MacBook Pro

– 13.3″ widescreen Retina display.

– Up to 512GB flash storage.

– Up to 16GB RAM.

– Dual-core Intel Core i7 processors.

– Intel Iris 540 graphics.

– From £1347 ex VAT on Jigsaw24.

13″ MacBook Pro with Touch Bar and Touch ID

– 13.3″ ultra-thin Retina display.

– Up to 1TB flash storage.

– Up to 16GB RAM.

– Dual core Intel Core i7 processors.

– Intel Iris 550 graphics.

– From £1449 ex VAT on Jigsaw24.

15″ MacBook Pro with Touch Bar and Touch ID

– 15.4″ ultra-thin Retina display.

– Up to 2TB flash storage.

– Up to 16GB RAM.

– Quad-core Intel Core i7 processors.

– AMD Radeon Pro 460 graphics processor.

– From £1947 ex VAT on Jigsaw24.

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MacBook

Ideal for: Mobile workers who need maximum energy efficiency

MacBook on Jigsaw24

The 12″ MacBook joined the Mac notebook lineup in 2015. It was the first non-pro Mac notebook to feature a Retina display and also the first to come in a range of colours. While it’s not as powerful as the MacBook Pro and Air, it’s still speedy, complete with the new Intel Core M processor, up to 8GB of RAM and up to 512GB of flash storage.

Apple say it’s also their most energy efficient computer, using just five watts of power, and doing away with the fan for silent running. Like the MacBook Pro range, it takes advantage of the USB-C standard to combine power, video and ultrafast data transfer into a single cable, so you will want to invest in USB-C adaptors if your staff opt for this model.

12″ MacBook

– 12″ Retina display.

– Up to 512GB flash storage.

– 8GB RAM.

– Core m processor.

– Intel HD Graphics 5300.

– Gold, silver or space grey colour schemes.

– From £1035 ex VAT on Jigsaw24.

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Mac Pro

Ideal for: Video and heavy creative work

Mac Pro on Jigsaw24

Moving on to desktop workstations, we have the Mac Pro – Apple’s workhorse. While you may not need 64GB RAM or 12 cores of processing power for everyday business tasks and systems, if you have an in-house creative team, they’ll thank you for investing in Mac Pro, the industry standard for design work, and video and audio editing.

This latest generation of Mac Pro, released in 2013, introduced a radical new design. Ditching the classic tower form factor in favour of a sleek cylindrical casing, Mac Pro manages to pack all its internals into a 25cm high, 5kg casing that will happily sit on a desk, and it comes with enough ports that you’re able to connect all the displays, storage and peripherals you require. And, if there’s a specific configuration you need, you can add your own RAM, processors and storage with our online Mac Pro Configurator.

Mac Pro

– Up to 2.7GHz 12-core processor.

– Up to 1TB PCIe-based flash storage.

– Up to 64GB (4x16GB) memory.

– Up to Dual AMD FirePro D700 with 6GB GDDR5 VRAM.

– Support for three 4K displays,

– Six Thunderbolt ports.

– From £1799 ex VAT on Jigsaw24.

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iMac

Ideal for: Creative teams or those needing an all-in-one workstation

iMac on Jigsaw24

iMac has long been the choice of graphic designers and imaging specialists for its power and large display, but it’s perfect for the office too. An all-in-one workstation, all the internals and connectivity are neatly contained within its incredibly slim form factor, so there’s no desk clutter, and it comes with an Apple keyboard and Magic Mouse or Magic Trackpad too. In 2014, Apple also launched a 27″ iMac with Retina 5K display, which is great for seeing content with an increased level of colour and detail, as well as being ideal if you want more screen real estate so you have a larger workspace to fit your toolbars, and work on the content itself.

21″ iMac

– 21″ widescreen display.

– Up to 1TB flash storage.

– Up to 16GB (2x8GB) RAM.

– Up to Core i7 3.1GHz processor.

– From £869 ex VAT on Jigsaw24.

21.5″ iMac with 4K Retina display

– 21.5″ widescreen display.

– Up to 2TB flash storage.

– Up to 16GB (2x8GB) RAM.

– Up to Core i7 3.3GHz processor.

– From £1199 ex VAT on Jigsaw24.

27″ 5K iMac with Retina display

– 27″ 5K Retina display.

– Up to 3TB Fusion storage.

– Up to 8GB (2x8GB) RAM.

– Up to Quad Core i7 4.0GHz processor.

– From £1449 ex VAT on Jigsaw24.

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Mac mini

Ideal for: General office work

Mac mini on Jigsaw24

The smallest of Apple’s desktop options, Mac mini is ideal for the desk, but that doesn’t mean it’s lightweight. With up to 16GB RAM and 3GHz processing power, it’ll breeze through spreadsheets, as well as more processor-intesive tasks, while using up a tiny amount of power. All you need is to hook it up to a display, and add a keyboard and mouse.

Mac mini

– Up to 2TB flash storage.

– Up to 16GB (2x8GB) RAM.

– Up to Dual Core i7 3GHz processor.

– From £395 ex VAT on Jigsaw24.

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Want to know more about MacBook, MacBook Air and MacBook Pro? Give us a call on 03332 409 306, email sales@Jigsaw24.com or just pop your details in the form below and we’ll be in touch. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

 

Or fill in the form below to find out about our b7 proof of concept trial for executives that lets you see the benefits of Mac – such as improved productivity and lower total cost of ownership – before you invest.

Buyers’ Guide: iPhone for business

Buyers’ Guide: iPhone for business

Using iPhone in business is nothing new. In fact, Apple’s iOS accounted for 66% of enterprise device activations for the third quarter of 2015. That’s compared to 31% Android, and just 2% Windows Phone.*

So clearly uptake is on the rise among business users. But with a range of different handsets available, and with the new iPhone 7 joining the lineup as of Autumn 2016, the question isn’t whether your business should go for iPhone, or whether to upgrade from older iPhone models, but just which model should you plump for?

Each iPhone comes with the same inherent benefits that make them attractive to enterprise – a secure iOS platform, built-in and third party apps for business, integration into the Apple ecosystem and your business systems, and fast, smooth deployment – but a few subtle differences between the hardware and internal architecture could sway your decision on which iPhone is right for your business. Below, we take a look at the current crop of iPhone models, including iPhone 7 and iPhone 7 Plus. As always though, don’t hesitate to get in touch with a member of the team for advice on iPhone in business, and the deployment services we can offer.

iPhone 7 and 7 Plus

Ideal for: Field teams, creatives and multitaskers.

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With a 64-bit, four core CPU and an A10 chip that’s 40% faster than the preceding A9, iPhone 7 and 7 Plus are by far the fastest models in Apple’s lineup. Graphics performance has doubled in speed, and the iPhone 7 is actually powerful enough for creatives to use Adobe’s Lightroom to edit RAW images.

Despite this, it still has the best battery life of any iPhone – a new performance controller balances tasks between two ‘high efficiency’ cores for urgent work, and two slower ones for ongoing background tasks. This is obviously great news for field teams who’ll be using iPhone 7 on the road or onsite, as is the fact that iPhone 7 and 7 Plus now meet the IP67 protection standard for water and dust-proofness.

The improved camera will comes as a welcome addition for creatives and anyone who has to record evidence as part of their workflow. The latest cameras have built-in image stabilisation, a larger sensor for better low light performance. When that fails you, there’s a 50% brighter flash that can sense and compensate for the flickering of artificial light. (Lens manufacturer Zeiss will be releasing a range of lenses and mounts designed to help you capitalise on the creative potential of your iPhone 7).

If you want a device that is primarily for image capture, iPhone 7 Plus has another camera on the back – this time with a telephoto lens, which can be combined with the standard camera to give better zoom performance and achieve the popular shallow depth of field look.

iPhone 7 Plus

– 5.5″ Retina HE display with Multi-Touch, LED-backlit widescreen.

– 1290×1080 pixel resolution

– Available in 32Gb, 128GB and 256GB capacities.

– Available in jet black, black, silver, gold.

Prices start from £599 ex VAT.

iPhone 7 

– 4.7″ Retina HE display with Multi-Touch, LED-backlit widescreen.

– 1334×750 resolution

– Available in 32Gb, 128GB and 256GB capacities.

– Available in jet black, black, silver, gold.

Prices start from £499 ex VAT.

iPhone 6s and 6s Plus

Ideal for: Businesses who need speed, but aren’t worried about having the latest model or its extra camera.

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iPhone 6s and 6s Plus boast a lighter, tougher build than their predecessors, thanks to 7000 series aluminum, ion-strengthened glass, a 64-bit A9 chip, 12-megapixel iSight and 5-megapixel FaceTime HD cameras, faster Touch ID, LTE and WiFi.

The 3D Touch feature, only available on iPhone 6s and 6s Plus, senses pressure to enable new gestures like Peek and Pop, which lets you dip in and out of content like attachments without losing your place, and Quick Actions give you shortcuts to the things you do most – a handy boost for anyone who is constantly pinging off emails to the same people, for example.

It uses Apple’s third-generation 64-bit A9 chip, giving 70% faster CPU and 90% faster GPU performance than the A8 chip in the previous generation of iPhone and, in conjunction with iOS 9, will give you longer overall battery life. You can also enjoy advanced wireless technologies including faster WiFi and LTE Advanced, with support for up to 23 LTE bands – the most in any smartphone – for those international business jaunts.

As with the iPhone 6 before it, Apple have given the option of two different sizes for the 6s – the 4.7″ iPhone 6s, and the 5.5″ iPhone 6s Plus. Aside from the size of the screen and the resolution, the feature set is identical between the two, so which size you opt for depends very much on what kind of user you are. If you type a lot of emails and notes, and prefer to see content in a little more detail, then go for the 6s Plus; if you’d prefer something slightly more pocket-sized, it’s the 6s for you. This iteration of iPhone are also the only ones that are available in gold, and the new, fancy rose gold colours, should that sway your decision.

iPhone 6s Plus

– 5.5″ (diagonal) LED-backlit widescreen next-generation Multi‑Touch display with IPS technology and Taptic Engine.

– 1920×1080-pixel resolution at 401 ppi with 1300:1 contrast ratio (typical).

– Available in 16GB, 64GB and 128GB capacities.

– Available in gold, silver, space grey and rose gold.

Prices start from £515.50 ex VAT at Jigsaw24.

iPhone 6s

– 4.7″(diagonal) LED-backlit widescreen next-generation Multi‑Touch display with IPS technology and Taptic Engine.

– 1334×750-pixel resolution at 326 ppi with 1400:1 contrast ratio (typical).

– Available in 16GB, 64GB and 128GB capacities.

– Available in gold, silver, space grey and rose gold.

Prices start from £439 ex VAT on Jigsaw24.

iPhone SE

Ideal for: Businesses who want to move to iOS for the first time

iPhone SE at Jigsaw24
If having the hardware design of the iPhone 6 and 6s doesn’t bother you too much, a good – and ultimately more affordable – bet would be Apple’s  4″ iPhone SE. Apple are positioning this as both an option for those users who prefer a smaller phone, and who want a more entry-level option. The small size and price tag doesn’t mean it skimps on features and specs though, matching up to iPhone 6 in most departments, but being more akin to the old iPhone 5 in design.

They’re calling it the most powerful 4″ phone ever, with a 64-bit A9 chip that’s great for graphics- and processor-intensive apps, and their most advanced camera system – 12MP iSight, Focus Pixels, True Tone flash, Live Photos and 4K video capture, plus a front-facing cam with Retina flash to help you get the perfect selfie. Hey Siri, Touch ID and Apple Pay are all present and correct too, with battery improvements and speedy LTE and WiFi.

iPhone SE

– 4″ (diagonal) LED‑backlit widescreen Multi‑Touch display.

– 1136×640-pixel resolution at 326 ppi with 800:1 contrast ratio (typical).

– Available in 16GB and 64GB capacities.

– Available in gold, silver, space grey and rose gold.

– Prices start from £439 ex VAT on Jigsaw24.

 

Let us manage your iPhone deployment!

Take the pressure off your tech team – our managed iOS device service is designed to take complete care of any iPad, iPhone or iPod touch deployments in your organisation. You tell us how you want them configured, which applications you want and what level of support and warranty you need, and our Apple-accredited team deliver it straight to your staff, so all they have to do is press the start button. We’ll even provide a dedicated asset tracking app, and training videos and reference docs for your end users.

– Find our more about our managed iOS device service here.

 

Want to know more about iPhone 7 and 7 Plus, 6s and 6s Plus, and iPhone SE? Give us a call on 03332 409 306, email sales@Jigsaw24.com or just pop your details in the form below and we’ll be in touch. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

*Source: Good Technology Mobility Index Report

Why iPhone is an essential business tool

Why iPhone is an essential business tool

iPhone makes a great business companion. It’s an all-in-one device that’s packed with a whole range of key features that boost productivity, improve communication and increase security.

If you’re after the best handset for business use, you don’t have to look any further than iPhone. And because we’re helpful, we’ve put together this rundown of everything awesome about Apple’s signature handset.

Faster technology

iPhone keeps you on your toes, thanks to some of the fastest mobile tech around. The latest iPhone models (6S, 6S Plus, SE) pack the speedy dual-core Apple A9 processor, and boast greater LTE 4G coverage, fast WiFi and Bluetooth connectivity. This is ideal when you’re connecting to the internet, file sharing via AirDrop, streaming content to Apple TV, video conferencing over FaceTime, or running a personal 4G hotspot for WiFi on the go. iPhone fits right into any business workflow, whether you’re in the office or out in the field.

Larger screens

Starting with iPhone 6 and 6 Plus, iPhone have packed bigger screens than ever, with iPhone 6S measuring in at 4.7” and 6S Plus boasting a larger 5.5” display. Bigger is always better when it comes to multi-tasking, allowing you to navigate between apps with ease, organise emails, messages and pictures, and browse the web with minimal clutter and maximum clarity.

Work smarter 

iPhone comes preloaded with 40 Apple apps designed to boost your productivity, over 1.5 million apps on the App Store, and support for specialist apps that link to the back office and fit right into your day-to-day workflow, whether it’s a stock check app for retail or a company-based social networking app.

Continuity

It’s now easier than ever to seamlessly transition between iPhone, iPad and Mac. If you’re on the move, you can start work on iPhone or iPad before moving over to your Mac back in the office. The Apple trio are perfect for a continuous workflow no matter where you are.

Work longer

Over the years, smartphones have gained a bit of a bad rep for battery life. iPhone 6S and 6S Plus have this sorted, boasting impressive battery life and a low power mode that keeps your handset going for up to three hours longer.

Excellent support

iPhone receives unparalleled support from Apple, with regular software updates that provide new features, functionality and security enhancements. You won’t need to worry about upgrading your iPhone each and every year either –continuous iOS updates pretty much guarantee your handset will stay up-to-date. iOS 10 is up next and promises another round of features and innovation.

Hi-res camera

The latest iPhone models feature a 12-megapixel camera, complete with 4K video. With the 12MP camera, you can take high-quality shots of important presentations, as well as brainstorming and idea sessions, ideal if you’ve covered a whiteboard and don’t have time to jot it all down. 4K video is a handy, cost-effective tool for internal communication and production – perfect if you want to create case study videos quickly, for example.

Touch ID

Starting with iPhone 5S, Apple added a neat fingerprint scanner to the home button named ‘Touch ID’. Once you’ve registered your print, only that print (or others you’ve saved) can be used to access the device. It provides faster, more comprehensive security for all your data, including important documents and emails, so even if you lose the handset, all your stuff is secure.

Siri

Siri was first introduced in 2011 and has received a whole range of updates and features since then. Siri is now your best friend when it comes to dictation, hands-free calls, web searches, maps and much more.

Enterprise support

iPhone is perfectly suited for business and offers complete enterprise support. Whether it’s Exchange and VPN integration, app purchasing, distribution, deployment or ongoing management, iPhone makes things nice and easy so you can get on with the job.

For more information about iPhone in business, give us a call on 03332 409 308 or drop us an email at sales@Jigsaw24.com. Alternatively, ‘like’ us on Facebook and follow us on Twitter @WeAreJigsaw24.

Why choose Jigsaw24’s Apple training courses for business?

Why choose Jigsaw24’s Apple training courses for business?

Whether you’re a whizz with Mac computers and iOS device deployments, or a complete newcomer to Apple hardware and software, a little training (or a quick refresher) never goes amiss. So we’ve put together a catalogue of Apple training courses designed for end users and tech admin staff within businesses – all hosted by Apple-accredited trainers and certified Apple technicians – to make sure you’re up to speed with the latest versions of Apple operating systems, and the techie stuff behind it all… 

How do these benefit my business?

Our Apple training programmes are tailored for every business type and every level of staff, from executives to sales staff to technical teams. If your end users are just making the move from PC to Mac, we have introductory courses that will get them acclimatised with the user interface culture shock, and user experience workflow including iCloud and the like, as well as get them moving from Microsoft Office apps like PowerPoint to using Apple’s own powerful Keynote software.

For technical staff, we’ll take the guesswork out of iOS and macOS, going deep into how to manage devices using mobile device management (MDM) solutions like Jamf Pro, and all-round support for IT staff, including everything from troubleshooting to cross-platform integration.

As each of our training courses are run by experts with years of training supporting Apple systems in the wild, you know you’re getting relatable real world advice and support (all from a friendly face). In essence, each course will help you:

– Get the most from your Mac, iPad and iPhone, receiving the full Apple experience.

– Learn best practice at the same time as colleagues, leading to safer, more uniform IT usage that stays in line with company policies.

– Mitigate the dip in productivity that usually happens when you switch to a new system.

– Remove the need to hire new support staff, as your in-house team will already be clued up on the key technical aspects of Mac and iPad.

– Ensure you get advice on real world scenarios from our experienced engineers, rather than generic training from someone who’s not in the field.

– Get to grips with MDM, VPP, DEP and Jamf Pro.

Sharan Matharu, Assistant Principal at Sidney Stringer Academy, had this to say about our Apple training: “A week after the training, people are still coming up to me saying, ‘Thank you. I was really apprehensive about the training initially, I used my iPad for email and that was it, but now I feel much more confident.”

Sidney Stringer Apple Training 2

What courses are available?

For end users…

User experience: This is designed to help end users get the most out of their existing Apple devices by getting everyone familiar with the latest features in iOS and macOS, as well as teaching people to sync devices, set up iCloud, and work on iWork and Office documents on all their Apple devices.

Moving to Mac from PC: If you’re introducing Mac computers into your organisation for the first time, this training will show end users how to perform all their day to day tasks on a Mac, familiarising them with the UI, key functions and key apps.

Keynote for iPad or Mac: In this course, you’ll get to grips with using Keynote for iPad or Mac, and why it’s so perfect for business. Learn how to create visually engaging, clearly organised and personally expressive presentations, and develop strategies to share and collaborate.

iPad or Mac skills for business: This course is all about developing iPad or Mac skills specifically for a business environment. You’ll identify and explore the fundamentals and features of your iPad or Mac, and learn how to personalise iPad or Mac settings and use built-in apps for business.

For tech teams… 

iOS core essentials: This course is for small groups of helpdesk specialists, technical coordinators, service technicians and others who support iOS users. It is aimed at ICT technicians who deploy and manage Apple iOS devices. We can also offer specific training on your organisation’s chosen MDM solution, such as Jamf Pro.

OS X core essentials: This training session will be conducted by a Professional Services System Engineer from Jigsaw24, and has been designed to ensure attendees understand the core functionality behind macOS, how best to manage it, and how it compares to similar Windows environments. These features will be referenced where this helps comparison to the macOS support and client management experience. We will include specific reference to the market-leading MDM solution Jamf Pro, plus OS X Server Profile Manager features.

Introducing new iterations: Before you move the office onto the next version of iOS or macOS, this course gives them the chance to work on updated machines and learn the new lay of the land. We’ll cover the changes, their benefits and how to troubleshoot them if anything goes wrong.

See full details of our Apple training courses here.

How much does it cost?

Our courses range from three hour sessions for cracking Keynote, to half or full day sessions for the more complex courses aimed at tech teams. Most can be taken either at our place in Nottingham or Soho (usually with a lunch and refreshments, as well as takeaway documents, thrown in), or round at yours. They can also be tailored to different numbers of candidates, from one user up to a group of ten. As such, pricing differs slightly, so please get in touch for a quote on our Apple training courses today!

Want to know more about our Apple training? Get in touch with the team on 03332 409 306 or email solutions@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

Why buy an unlocked iPhone?

Why buy an unlocked iPhone?

An unlocked iPhone is a handy bit of kit to have. With a SIM-free iPhone, you’re not tied to one network, and you’re free to find you’re own monthly plan with all the minutes, texts and data you could want – but that’s not all.  

No matter what you’re using it for, there’s a whole load of reasons to buy your iPhone SIM-free. While it’s tempting to opt for a pay monthly deal with one of the popular networks, going SIM-free gives you freedom with your phone, which you won’t have if you’re tied down to a provider.

Saves money

Smart phones aren’t cheap, and dropping a hefty sum on a handset might not be all that appealing at first, but buying a separate SIM-only deal can save up to £300 over a standard 24 month network contract. Combine your unlocked phone with a SIM-only contract, and you’re looking at a significantly cheaper deal than you’d find on almost any pay-monthly contract.

Upgrade when you want

Ever seen a new phone you’d like, but despair at the prospect of waiting for your contract to expire? With a SIM-only deal, you’re free to upgrade to the latest and greatest whenever you want – just take your SIM out of your old phone, and stick it in the new one.

Be a customer, not a hostage

When you’re searching for a SIM-only deal, you can go to any network you want and find a deal that suits you best. If you’re being used and abused, you can switch mid-term and find a more loving, caring network to spend your days with. Plus, you’ll own your phone, and you won’t be tied into confusingly complex T&C’s.

Save time

If you’re buying for business, SIM-free is your best bet. When you’ve got staff coming and going, you don’t want to be wasting time getting handsets reallocated or unlocked. With SIM-free, you can just hand your staff an iPhone and away they go.

Avoid multi-year contract commitments

Your standard network contracts are often complex and expensive. Going SIM-free means you can avoid all the hassle; buy your phone, sort out a monthly deal and forget about it.

Comparisons and benchmarking

Pricing gets complicated when it comes to pay-monthly contracts. For all you bargain hunters out there, SIM-free deals give you the freedom to shop around. You know what you’re getting, cost is clear and you can benefit from truly competitive pricing without going back and forth between similarly priced contracts from leading networks.

Cashflow

While SIM-free iPhone’s often mean a sizeable one-off payment, this can be offset by competitive leasing options. That way, you can get your mitts on an unlocked iPhone, then pay for it in chunks. It should help with cashflow, and allow for larger bulk purchases if that’s what you’re after.

Higher residual values

Unlocked iPhone’s retain their value up to 25% after two years. That’s way higher than your standard locked iPhone that’s tied to a pesky network, and it’s perfect if you’re looking to sell it on once you’re bored of it.

If you’re looking to purchase a SIM-free iPhone, we’re your guys. We’ve got great prices, lots of stock and can provide all the services and solutions you could need.

For more information on SIM-free iPhone and everything else Apple, give us a call on 03332 400 888 or drop us an email at sales@Jigsaw24.com. Alternatively, ‘like’ us on Facebook and follow us on Twitter @WeAreJigsaw24.

What does the future hold for retail technology?

What does the future hold for retail technology?

The face of retail is changing, with more and more retailers now looking to innovative new technologies to help increase sales conversion, reduce time at tills, and generally improve overall customer experience and engagement.

Mobile technology, for example, is massively on the rise, with devices like iPad now ubiquitous amongst consumers, who expect that level of engagement from retailers too. So they’re having to think about how to integrate these technologies both in-store and at headquarters too.

To find out more about the challenges retailers are facing, and what they really want from technology, LightSpeed (who create clever point of sale and ecommerce solutions for retailers), posed a few questions to their customers. The Lightspeed Annual Retail Tech Forecast 2014 (downloadable by clicking on the image below) from earlier this year polled 640 small to medium-sized businesses from across the globe about their retail technology buying habits, from clothing and apparel stores to home and garden retailers.

Download Lightspeed's Annual Retail Tech Forecast 2014

Download Lightspeed’s Annual Retail Tech Forecast 2014

The ultimate takeaway from the survey, it seems, is that retailers want “innovative inventory management and predictive analytics solutions above all else.” Of the biggest inventory challenges, keeping inventory stocked without over-ordering topped the list with 47% of respondents (single site, 35% multi-site location), salespeople’s lack of inventory knowledge in second (24%, 23%), then keeping checkout lines short (11%, 7%) and tracking inventory across stores (10%, 28%).

eCommerce and mobile technology forecasts

Being iPad nuts, we were particularly interested in seeing what impact mobile devices were having in-store, as POS or kiosk systems. According to the survey, 80% of those retailers who currently use mobile devices in-store report that they have increased sales, and apparently there’s a massive upward spike of uptake predicted by the end of 2014 too, with the percentage of retailers using tablets, smartphones and other mobile devices in-store expected to double.

You can check out the full lot of survey results by downloading LightSpeed’s Annual Retail Tech Forecast 2014 here, but we’ve picked out a few more choice cuts for you to skim over below…

– 43% of respondents want to improve the customer experience using mobile checkout; 34% want to improve mobile inventory lookup.

– 54% of retailers derive 1-10% of their total sales from eCommerce on the web.

– 38% of those retailers currently offer eCommerce, while 38% plan to offer eCommerce in the future (that’s a whopping 100% increase…).

Get your very own bespoke app

One of the best ways for retailers to get the most out of mobile tech is with a bespoke app, and we’re ideally placed to help. If, for example, you’re looking at getting your own app, and have salespeople out on the road and conducting meetings, we offer our free b7 app and iPad trial scheme, designed to improve field operations and make your team more productive and better equipped.

If you’re looking for something more specific to you, while also reducing costs, then talk to us about developing your own bespoke app. We recently worked with Welcome Furniture to develop their own custom app, and they’ve since seen a massive £130,000 saving per annum on logistics purely because of the app (check out the Welcome Furniture case study here).

Find out more about the b7 programme, and how we can help you get the most out of iPad, by giving our team a call on 03332 409 306 or emailing b7@Jigsaw24.com. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

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Infographic: A day in the life of the Apple user

Infographic: A day in the life of the Apple user

From the millions of iOS apps available on iPad to intuitive Mac notebooks and desktops, the Apple ecosystem is making it easier for business users to stay connected. Find out how with our infographic below (just click on the image to see our faceless hero in more detail)…

b7 infographic: A day in the life of an Apple user

Want to know more about making the most of Mac and iPad in business? Give our team a call on 03332 409 306 or email B2B@Jigsaw24.com. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

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Streamlining multisite working with Mac & iOS at NorthEdge

Streamlining multisite working with Mac & iOS at NorthEdge

NorthEdge use Apple’s Mac and iOS devices to ensure all their staff can access key applications, files and systems – no matter which site they’re on, or even if they’re on the move. See how they’re getting on in the video below…

Want to know more about Apple in business? Find out more about the Apple ecosystem and uses of Mac and iPad in business at our Apple in business site. Or if you have any questions, give us a call on 03332 409 306 or email B2B@Jigsaw24.com.