AJA update Mac drivers, Avid Open I/O and Adobe plug-ins

AJA update Mac drivers, Avid Open I/O and Adobe plug-ins

AJA users, prepare yourselves. After the current set of drivers, your Kona 3 cards won’t be supported any more – you’ll need to move on to a Kona 3G or a Kona 4. To sweeten the pill a bit, AJA have hit us with not one, not two but three new updates to help you keep pace with Apple, Avid and Adobe. 

New Mac hardware drivers

AJA’s hardware drivers for Mac OS X have been updated to v10.6. This update applies to all KONA, Io and T-TAP products and adds support for the recently released KONA 4 card as well as supporting 4K high frame rates for Io 4K.

An updated version of AJA Control Room is also packaged with the driver and adds several optimisations and updates for this powerful software. The v10.6 driver is compatible with Mac OS X 10.10 (Yosemite) and OS X 10.9.5 (Mavericks).

Users can download the new driver by selecting their specific product on the AJA Support site.

New Mac Avid Open I/O plug-in

The latest version of AJA’s Avid Open I/O plug-in, v10.6, is now available. This update applies to all KONA, Io and T-TAP products and adds support for the recently released KONA 4 card, as well as supporting the latest releases of Media Composer, Symphony and Pro Tools. The new plug-in is compatible with Mac OS X 10.10 (Yosemite) and OS X 10.9.5 (Mavericks).

Users can download the new plug-ins by selecting their specific product on the AJA Support site.

New Mac Adobe plug-ins

The latest version of AJA’s Adobe Creative Cloud plug-ins, v10.6, are now available for Mac OS X. This update applies to all KONA, Io and T-TAP products and adds support for the recently released KONA 4 card, as well as supporting the latest releases of Premiere Pro CC, After Effects CC, and other CC products. The new plug-ins are compatible with Mac OS X 10.10 (Yosemite), OS X 10.9.5 (Mavericks).

Users can download the new plug-ins by selecting their specific product on the AJA Support site.

Want to know more? Give us a call on 03332 409 306 or email broadcast@Jigsaw24.com. For all the latest news, follow @Jigsaw24Video on Twitter or ‘Like’ us on Facebook.

 

Business app of the week: AirServer for Mac

Business app of the week: AirServer for Mac

We’ve long enjoyed the ability to stream content from our iOS and OS X devices to Apple TV thanks to AirPlay Mirroring. With AirServer, your content can be streamed to a Mac as well as connected projectors – your business presentations just got an upgrade!

What is AirServer for Mac?

AirServer brings the mirroring magic of Apple TV to Mac in a neat little downloadable package. Once installed on a computer on the same network as an AirPlay-enabled Apple device, said device will be able to see the computer as an AirPlay receiver. This opens the door to a wealth of possibilities, including the chance to conduct presentations without the need to be close to the ‘next slide’ button. Additional options such as full screen recording extend AirServer’s powerful feature list.

How does it work?

Once installed, AirServer sits on your Mac’s toolbar, broadcasting its ability to AirPlay Mirror. Access command centre on your iOS device and as long as it’s on the same network as your computer, tapping AirPlay will display your computer name. Selecting your computer from the list and flicking the switch for Mirroring will swiftly see your device displaying on your Mac.

Every pixel of content from your iOS device will now seamlessly appear on your Mac display too. As mentioned previously, AirServer also has the ability to record whatever you choose to stream. Recording a presentation and sharing it with relevant parties after the meeting adds a particularly compelling opportunity.

Who is it for?

Technically, AirServer isn’t targeted at one particular type of customer – we can see clear advantages in education and home entertainment too. Its powerful recording function could be just the thing for an app developer wanting to create a video demonstration. Equally a teacher could conduct a presentation to students safe in the knowledge that it can be stored afterwards for safekeeping or shared.

What’s the best feature?

Apart from the obvious power of the record function, AirServer’s best feature is its lack of fuss. It has a very focused aim and does it with no resistance. It quietly runs in the background and only comes to life when you require it, and even then AirServer has an extremely minimal user interface with quick access to preferences such as display resolution and security settings.

How much is it and where can I get it?

AirServer is available for download on the AirServer website and is priced according to the sector in which you’ll be using it. Single business licences are available for a one-off $19.99, consumer licences are a one-off $14.99 and education licences are a one-off $7.99 to $11.99. You’ll be pleased to hear there’s also a free 7-day trial available for you to experience why we’re so excited about this app!

For more on Apple solutions from Jigsaw24, give us a call on 03332 409 306 or email sales@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

Lucas Gilman talks Thunderbolt storage, Mac Pro and the G-Technology ev

Lucas Gilman talks Thunderbolt storage, Mac Pro and the G-Technology ev

Photographer and videographer Lucas Gilman has built a reputation on getting fantastic action shots in some of the most trying conditions imaginable, so he’s perfect if you’re looking for someone to stress test your latest kit. Recently, he’s been putting both G-Technology’s Evolution Series and Apple’s new Mac Pro through its paces, so we caught up with him to find out how they fared…

We hear you’ve been taking the new G-Technology ev series out on shoots recently. How does it fit into your workflow?

I shoot a lot of stuff on location around the world, and originally I was using the G-Technology G-RAID minis in the field. However, with the advent of the ev series, it’s made things a lot smoother in terms of going out and capturing both stills and motion. A lot of organisation needs to be done in the field to jump-start the editing process when I’m back in the studio.

I primarily capture in the field, so the first order of business after a day of shooting is to download everything to a backup drive instantaneously. I use a G-DOCK ev with Thunderbolt via a 15” MacBook Pro with Retina display. So I’m harnessing the speed of Thunderbolt, and I’m able to duplicate that data using Shotput Pro for the video things or Photo Mechanic on stills.

That means that right away I’ve got two backup copies. With video, we go to four drafts simultaneously using two G-DOCKs with two G-DRIVE evs in each. On top of that, I’ve got my master copy, which is on the CF or SD card. Those are then geographically separated, and it’s not until then that I’ll begin to go through and start organising data.

The great thing is that once I get back to the studio office, or the mothership, I can plug these G-DRIVE evs right into the G-DOCK that I’ve got on my desk and start ingesting all of that data.

Is that the storage you’d work off for the rest of the project?

Basically, G-SPEEDs are my backup drives, and then for any video work I’m typically using G-RAIDs. Any live work is going on G-RAIDs for video, live work and / or archive is going onto G-SPEEDs.

Basically every day of a shoot I have a set of G-DRIVE ev’s for that given day. So if it’s a ten-day shoot, that means I have twenty G-DRIVE ev’s. If I’m shooting video, I’d have forty G-DRIVE ev’s. And when we get back, all those drives get plugged into G-DOCKs next to my Mac Pro, and all that data starts getting downloaded into the various G-SPEEDs or G-RAIDs. For instance, my photo workflow for my live work, the images that I’m actually working on, and my archive, I use

G-SPEED Q USB 3.0 drives, because that’s totally sufficient for my photo needs. The backup and archive of all the video projects is done via a Thunderbolt RAID Expansion adapter with two G-SPEED eS PROs, which are really fast, and for the daily work I’m using the G-RAIDs. They’re tough, they’re fast, they’re Thunderbolt, they’re all that great stuff.

Why did you gravitate to that particular setup?

It’s easier to be doing all this data backup in the field with the G-DOCK because now I don’t have to manually do it drive-to-drive, or have a bunch of drives plugged in, which is near impossible when you’re on location. I can use G-DRIVEs and the G-DOCK in a JBOD [‘just a bunch of disks’, ie non-RAID] configuration so that they all just show up as independent drives [and only have to do the transfer once]. It makes it so there’s no human error. Because there’s only one copy. It’s easy to stay organised because there’s less to track.

And how are the drives holding up so far?

As far as the speed goes, the G-DRIVE ev’s are definitely sufficient to get the workflow done. I know that there will be speed improvements in the pipeline, because with G-Technology, everything gets faster and bigger every year, so I’m definitely looking forward to that as well as some incorporation of SSD in there at some point.

How important is storage to your workflow?

For me personally, a lot of the things I shoot will never happen again. For instance, I shoot a lot of big water drops and big wave surfing – things that you can’t recreate. So if you screw up and lose a card from that day’s shoot or it falls out of your pocket or whatever, it’s gone forever. So it’s really important for me to have a backup strategy.

Why should people be investing in the best storage they can?

I basically use and trust G-Technology because in my opinion they make the most well built and – consistently – the fastest drives that cater to creative professionals. On top of that, they’re using enterprise class drives in a lot of their products.  For me it all comes down to trust, reliability and speed. Think about it – if I go to Iceland for Land Rover, that’s thousands of dollars we’re spending onsite, the campaign took years to come together, so I spend a little extra on hard drives that I can trust with my creative vision.”

I’ve seen some shots you took of people surfing in pretty glacial waters. I imagine it’s hard to find tech that’ll keep working consistently in arctic conditions.

Exactly. The reason I gravitated to the G-Technology products was that they were built to a higher standard. And that allows me, as a creative professional; to focus on the task at hand and not be worrying about if a drive’s ready to go. That’s just wasted time and energy, when I could be focusing on the project and producing good, relevant content for my clients.

How does this generation of models compare to the ones you were using previously?

As far as the speed, they’re obviously faster, but the form factor is the beauty of it. The fact that I can plug a G-DRIVE ev into my Mac via USB 3 if I want, independently, or I can use them in the G-DOCK and leverage its Thunderbolt speed. In the field I use them via USB, then plug them right into the G-DOCK once I get home. The nice thing is that I don’t have to have a bunch of cords hanging off my desk and a bunch of drives – I don’t have to worry and think ‘oh, did I do that drive yet or not?’ It’s really simple and makes everything really fluid.

Is desktop storage key to your workflow, or do you find yourself working with SAN/nearline/archive setups too? If so, how does your G-Technology storage integrate with that?

I look at the G-DOCK as an ingest mechanism. So you’ve got the data already organised on these cartridges (G-DRIVE evs), and then just ingesting it into your nearline system, like G-RAID or my SAN’s G-SPEED eS PROs, it’s really very simple – basically plug and play. It’s just another method of getting the data from point A to point B, and it’s really fast.

And how have you found using it with Mac Pro?

The benefit of integrating the Mac Pro and the G-Technology system is that the Mac Pro, having six Thunderbolt 2 ports, allows me to attach a lot of peripherals and gives me a lot of flexibility.

But I think the benefit of the Mac Pro is that it is pretty much the fastest computer on the planet. It’s super reliable. It’s very expandable from a peripheral standpoint, and that’s great because G-Technology have made a very concerted effort to move forward with Thunderbolt.

Having that really fast Mac Pro, having Thunderbolt-ready drives, or being able to use Thunderbolt devices such as an ATTO Thunderstream so that I can run SANs, really allows me to configure the system how I want.

I think that’s going to be the big key point for creative professionals, especially in the motion and video market. They’re not pigeonholed into a particular workflow. If they want to run SANs, they can. If they want to run eSATA they can. If you want to use third party cards that will attach via Thunderbolt, you can do that too.  You’re really able to keep that system growing and future-proof it, in a sense.

How have you found working on Mac Pro? Does it live up to the hype?

For me it’s the fastest computer I’ve ever used. Previously, because I do like Thunderbolt, I was using the fastest possible iMac – everything was completely maxed out – and the Mac Pro is way, way faster than that. It allows me to render a lot of data very quickly, and seamlessly scrub through a lot of HD footage. I’m doing my edits a lot quicker. And the fact that I’ve got dual 6GB graphics cards as well as eight core processors – it’s kind of amazing.

Is this going to let you tackle bigger and better projects?

Totally. As of recently, I’ve been shooting pretty much 1080p, but I would definitely think about shooting 4K now, because I could actually do something with it as opposed to it just being a massive chore. That’ll really allow me a lot more flexibility in post whether I’m cropping or moving within the frames or even just shooting super-slow motion stuff. Being able to crunch through all that data now will open up the opportunities for me to be more creative.

What applications have you been using on the new Mac Pro?

I like FCP X. Aperture is my main photo editing app with a little Photoshop thrown in – a sprinkling of Photoshop, I guess you’d say. Typically I feel like the Apple applications are really optimised for this machine, so it’s able to give a much higher level of performance than anybody else can offer.

What performance gains have you seen on the new Mac Pro vs the previous generation?

I had an older generation Mac Pro and then I upgraded everything to iMac because I wanted Thunderbolt. So I had the most current iMac with the fastest processors, maxed out with RAM as well as dual graphics cards and an internal SSD, so it was the fastest you could purchase. I’d say this is eight to ten times faster than my iMac was. Graphics-intensive things like rendering video and such, you just don’t register those things having to render anymore.

What kind of transfer speeds have you seen through Thunderbolt 2?

I have not clocked anything recently. I’m not a speeds and feeds guy. I don’t get too deeply into the tech. But what I do notice is when I’m on a job and I’m not waiting for anything to happen, whether it’s transferring data or rendering – when I’m able to do that really quickly and it feels like wow, that took no time. I don’t even notice it happening because there’s no slowdown, that’s what makes or breaks it for me.

We hear you’ve also been using a Sharp 4K display – can you tell us a little about how you’ve found that?

It’s been great. The only issue I had was that I had to reconfigure all my mouse settings because there’s so much real estate. You literally move your mouse across your desk and it would move a quarter each on my screen. I thought, ‘what is this? Is this a glitch? Oh no, there are a lot more pixels here, and there’s a lot more real estate!’

It’s really taking photo editing to the next level because you just notice more things, it’s just that much more apparent. As far as the video editing goes, having that amount of real estate is great, but it’s also really being able to dig into that footage and notice the nuances and being able to colour grade things on a much higher level really makes things a lot more pleasant. The Sharp display is absolutely amazing.

Want to know more about G-Technology’s latest and the new Mac Pro? Give our team a call on 03332 409 306 or email MacPro@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

 

e7 explained: iPad 1:1 pilot

e7 explained: iPad 1:1 pilot

If you’re certain that a 1:1 device scheme would help your students and staff, but need to run a proof of concept trial to show teachers, parents and governors that you’re right, you want to get in on the ground floor of e7 with our 1:1 pilot scheme…

For a whole term, we provide you with everything you need for a 1:1 ‘proof of concept’ to explore how you will use iPad, and to show the full benefits to the whole school, governors, parents and key stakeholders. You get access to:

•  40 iPad (in cases) preloaded with chosen learning apps and resources, and pre-configured to your school’s network so that they work as soon as you turn them on.

•  Full support from our e7 team and experienced tech support engineers.

•  Teaching and learning guidance so you get the maximum benefit from the devices.

•  Technical advice on iPad management.

•  Apple TV.

To take part in the trial, you must…

•  Have a headteacher and SLT committed to rolling out iPad on a 1:1 basis to all pupils.

•  Have a dedicated e7 champion (or group of champions) who will promote the benefits of the scheme to pupils, teachers, parents and governors.

•  Understand that a significant amount of time will be needed to ensure the pilot is a success.

•  Acknowledge Jigsaw24 as your partner of choice.

Extra services: Ask us about…

•  Essential teacher training, including Vision & Plan for SLT and basics for staff, from Apple Professional Development accredited trainers and former teaching staff.

•  Technical consultation on app licensing, Apple IDs and VPP to ensure your school is legally compliant.

•  Technical handover training to make sure your IT team are fully up to scratch on equipment.

•  iPad configuration with network settings and learning resources, and pre-enrolment into a trial MDM solution.

Want to know more about deploying iPad in your school? Give us a call on 03332 409 333 or email learning@Jigsaw24.com. For all the latest news, how-tos and recommended resources, follow @Jigsaw24Edu on Twitter or Like’ us on Facebook

By

Apple in the public sector: How secure is iPad?

Apple in the public sector: How secure is iPad?

iPad was the first tablet to introduce 256-bit encryption, and includes four levels of security. Protection at device, network, data and platform level mean that iOS is now one of the securest platforms available. Testament to its security, iPad and iPhone been given clearance for Impact level 3 work by CESG, meaning it can be used for restricted work.

iOS is designed to secure the contents of your iPad and iPhone from the moment you turn it on

As with the Mac, Apple make both the hardware and the software. On a hardware level, features such as app sandboxing, ASLR and the 256-bit encryption engine help protect against malware and viruses, whereas tools within iOS further secure data and personal information.

Within the operating system, apps requesting information or data from Calendar, Contacts, Reminders and Photos will ask for your permission in order for them to proceed. Support for a passcode means that you can prevent unauthorised access to the device, and it can even be set up so that too many failed attempts results in data on the device being deleted.

iOS is also completely compatible with a range of mobile device management solutions. While Apple Configurator will allow you to deploy profiles and the Find my iPhone functionality lets you locate and wipe lost devices, with MDM, you can ensure that all devices have encryption turned on, can monitor usage and restrict access to different apps. It’s also possible to partially wipe only information rather than the entire contents.

Steps for ensuring that data is encrypted

In light of a number of high profile cases where organisations have been fined for data being lost through device theft, it’s more important than ever to ensure that you can guarantee that all sensitive information on devices is secure and encrypted.

If devices are enrolled in a management solution, such as Casper Suite or Absolute Manage, then IT teams have complete control. Should the device go missing, it can be completely wiped of sensitive information. In addition, if the device is enrolled in a backup solution like Code42 CrashPlan PROe, the user can have profiles, preferences and data remotely reinstalled on a new device.

1. Get a management solution whichever you choose, it’s important to enrol devices (computers, tablets and phones) into a solution that includes remote wipe functionality.

2. Within the management solution, IT can run a report on all devices in the environment that don’t have data encryption.

3. Remotely inform users that they should have disc encryption enabled.

Your iPad security feature checklist
  • Secure Boot Chain.
  • App sandboxing.
  • DFU mode.
  • Address Space Layout Randomisation.
  • File and Keychain data protection.
  • Encrypted iTunes backup.
  • Support for encrypted email and S/MIME.
  • Configuration enforcement.
  • Remote wipe.

 

Want to know more about how iPad can improve your IT security? Give our team a call on 03332 409 306 or email sales@Jigsaw24.com. To keep up with all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook

Student purchase scheme FAQs: Who do Jigsaw24 work with to provide this scheme?

Wondering if a student purchase scheme is for you? Here are some of the key questions colleges usually ask us before they get started. If you’d like more info, you can always get in touch with the team on 03332 409 333 or email learning@Jigsaw24.com

How do I organise the admin of a scheme like this?

Jigsaw24 work with CHG, who act as the primary lease provider, and Burnett & Associates, who provide the insurance and collect Direct Debit payments.

For more information, call 03332 409 333 or email learning@Jigsaw24.com. For all the latest news and FAQs, follow @Jigsaw24Edu on Twitter or ‘Like’ us on Facebook


Student purchase scheme FAQs: How do I organise the admin of a scheme like this?

Wondering if a student purchase scheme is for you? Here are some of the key questions colleges usually ask us before they get started. If you’d like more info, you can always get in touch with the team on 03332 409 333 or email learning@Jigsaw24.com

How do I organise the admin of a scheme like this?

Jigsaw24 provide an exclusive digital portal, branded to fit in with the rest of your website. Parents and students can log into this using a secure username and password, then choose from a pre-selected list of devices and accessories. They then register their Direct Debit details so that the insurance company can administer their monthly payments.

For more information, call 03332 409 333 or email learning@Jigsaw24.com. For all the latest news and FAQs, follow @Jigsaw24Edu on Twitter or ‘Like’ us on Facebook


Student purchase scheme FAQs: Is it possible for us to pay a portion of the cost of devices?

Wondering if a student purchase scheme is for you? Here are some of the key questions colleges usually ask us before they get started. If you’d like more info, you can always get in touch with the team on 03332 409 333 or email learning@Jigsaw24.com

Is it possible for us to pay a portion of the cost of devices, so things are cheaper for the students?

Yes, the institution can pay a portion of the device cost. The monthly cost for parents/students can be adjusted to compensate for any extra investment from the school or college.

For more information, call 03332 409 333 or email learning@Jigsaw24.com. For all the latest news and FAQs, follow @Jigsaw24Edu on Twitter or ‘Like’ us on Facebook

 

Student purchase scheme FAQs: How can you pass VAT savings onto parents and students?

Wondering if a student purchase scheme is for you? Here are some of the key questions colleges usually ask us before they get started. If you’d like more info, you can always get in touch with the team on 03332 409 333 or email learning@Jigsaw24.com

How can I pass VAT savings onto parents and students?

Your school or college will need to pay the VAT upfront, but can claim this back at the end of the scheme.

In order to claim back the VAT on a scheme such as this, the device will need to be essential for learning, and therefore will need to be offered to all students within a year group or across campus to qualify.

For more information, call 03332 409 333 or email learning@Jigsaw24.com. For all the latest news and FAQs, follow @Jigsaw24Edu on Twitter or ‘Like’ us on Facebook

Is your software ready for OS X Mavericks?

Is your software ready for OS X Mavericks?

While we understand that you want to update to the latest version of OS X as soon as possible (154 Jigsaw24 employees are attempting to download it simultaneously right now), there are a couple of software programs out there that aren’t quite ready for it, and if they’re part of your daily computing routine, you’ll want to hold off until they’ve been updated. 

We’re going to be keeping a rolling list of red flags and fixes here, so let us know if anything you’re using has issues with Mavericks, or if you’ve spotted a software patch release that we’ve missed. In the meantime, here are the compatibility issues we’ve found so far:

Avid have released an official list of issues (including data corruption on the VideoRAID SR). However, they’ve recently released a free update for Mavericks users, Pro Tools 11.0.3, along with new drivers for their audio hardware, so these issues should be fixed now.

axle video have announced that the 2012 and 2013 versions of their popular asset management solution do not support OS X Mavericks. They are currently hard at work on a compatible version, which they plan to release before the end of the year, but advise you not to update before then.

Final Cut Pro users have received this advice from FCP guru Larry Jordan: “Based on recent reports I’m reading and additional conversations, FCP 7 seems to work fine on Mavericks. (Though I had a report of a few generators not working properly on the new OS.) Keep in mind that all development on FCP 7 has ended. And, at some point, FCP 7 will not work on a future Mac operating system. While FCP 7 is not optimised for Mavericks, it does run. If you need to upgrade, go ahead. However, my personal recommendation is to not upgrade the operating system of any computer primarily devoted to FCP 7 editing. Instead, run FCP 7 on the operating system for which it was designed. Your time with FCP 7 will not last forever. It is time to start planning your migration.”

Nemetschek Vectorworks 2013 and 2014 are both Mavericks-compatible, but users on older versions will need to upgrade.

Parallels Desktop version 6 will not work with OS X Mavericks, and you will be unable to launch Windows virtual machines or directly access your files if you try to run Parallels 6 on a Mac that’s been updated. However, Parallels Desktop 9 is fully compatible and is available here.

QuarkXPress will support Mavericks from 10.0.1 onwards – version 9 users have reported a string of random crash bugs and that site licences aren’t working, and Quark are looking into resolving this. However, they have no plan to support Mavericks for QuarkXPress 8 or lower. As of 31/10, Quark are claiming that the 10.0.1 will be available from their download portal within the next few days.

SMBv2 seems to reorder ACLs on SMB share, effectively changing the permissionsThis was flagged up by a user on an AD bound Mac, and so far only those machines seem to be affected.

Rolling back to OS X Mountain Lion

If you’ve updated to Mavericks and want to roll back to Mountain Lion, your only option is to use the internet-based version of your Mac’s Recovery system – if you boot from your Mac’s built-in Recovery partition, you’ll just end up with a clean install of Mavericks. (If your computer is so shiny and new that it shipped with Mavericks, you won’t be able to roll back). Internet-based Recovery is available on Macs running OS X Lion or later, and will work as long as you’re connected to the internet.

To get back to Mountain Lion or Lion, start your Mac while holding down Cmd + Alt + R. You’ll be presented with four options; first, you’ll want to select ‘Repair or erase a disk using Disk Utility’. Be warned – you’re going to wipe your hard disk, so you’ll want to have made a decent backup or two beforehand.

Follow the on-screen instructions to erase your drive, then exit Disk Utility. You’ll be returned to your Recovery options. This time, select ‘Reinstall OS X’ and select the version you want to reinstall (you’ll need to enter your Apple ID and password if this is a version you purchased from the App Store. Follow the on-screen instructions, then once complete restore your files from the backup you made before installing Mavericks. You did back up before installing Mavericks, right?

For more on the latest Apple releases, give us a call on 03332 409 306 or email sales@Jigsaw24.com. For all the latest news and reviews, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook