Your mini guide to patch management with Jamf Pro

Your mini guide to patch management with Jamf Pro

Patch management is an integral part of application security, so it should be high on your list of priorities when it comes to your Mac estate. IT admins spend hours scouring the web for software updates, but it doesn’t have to be as complex and time consuming as you might think.

Formerly a repetitive manual process, quality device management solutions like Jamf Pro have made it easy for users to ensure their software is up to date and secure. How does it do this? Well, Jamf Pro automatically notifies administrators when third party software updates are released, bypassing the rigmarole of figuring out what needs upgrading and which updates are available. This is especially handy given that so many popular third party applications churn out multiple updates a month.

Figuring out where to take action when new updates are available can also be tricky, as most organisations with thousands of machines and users are likely running different software versions. Identifying potential software vulnerabilities is a must, but thankfully Jamf Pro provides visibility into the software or app version a device is running, as well as the number of devices operating on a specific patch. All the information is compiled in an easy to understand visual, and reports can be downloaded or bookmarked so you can share your findings with colleagues. From there, you can take action as and when you need to, ensuring the security of your Mac environment.

Jamf Pro's Patch Management interface

Jamf Pro’s Patch Management interface

If you’re looking to take patch management one step further, Jamf Pro allows IT admins to automate update deployment by utilising policies and scripts. We’d recommend using a mixture of packaged scripts to guarantee a successful rollout with minimal downtime and interference.

If you’d like to find out more, you can download our Mac Management whitepaper here. Alternatively, give us a call on 03332 409 365 or email For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.


Cut the time it takes to provision a new Mac from hours to seconds

Cut the time it takes to provision a new Mac from hours to seconds

How long does it take you to provision a Mac for a new starter? What about rebuilding an existing device that requires different network configurations or software? What if you could cut this process down from hours to seconds – or even to the point where you don’t have to touch the device at all?

If you’re looking to save yourself time when setting up fresh Macs for employees, zero-touch deployment should be a priority – and Apple tools and mobile device management can help you achieve it.

To demonstrate the hassle of manually setting up a new Mac and user profile (which can take up to an hour depending on the amount of software installs required), here’s a simplified example of a typical IT administrator checklist, detailing everything that needs to be done before a device can be deployed into the workplace:

Manual setup of a new user

  1. Create user on directory service, and assign privileges
  2. Create Mail account(s), CRM accounts etc.
  3. Set up IMAP; map Sent, Trash, Drafts folders etc.
  4. Create Mail signature.
  5. Create server shortcuts from IT support, as well as any additional shortcuts.

Manual setup of a new Mac

  1. Turn on the device, and run through all the standard start-up steps (AppleID, TouchID, Apple Pay etc)
  2. Set up Admin user.
  3. Run system software update.
  4. Bind to OD (Open Directory), and/or AD (Active Directory).
  5. Add access to corporate services and security requirements
  6. Install software.

– Microsoft Office 365.
– Printer drivers for all printers.
– Adobe Creative Cloud.

  1. Set wallpaper and edit dock.

Comparatively, you can use zero-touch deployment to cut down this process from hours to seconds.

What is zero-touch deployment?

Zero-touch deployment is the end result of leveraging a mixture of tools that enable devices to be provisioned, integrated and configured automatically, eliminating almost all of the manual setup process. By the time they’re delivered to desk, devices will have the correct security policies preloaded, be prepped to install the correct system specifications and configured to suit the tasks they’ll be used for, and have the necessary creative applications awaiting installation.

This is achievable by using some simple tools to create:

– Configuration profiles and software packages – effectively a base image.

– Policies against users and user groups, so when someone joins the team they get the same deployment.

So, which Apple tools support zero-touch deployment?

Apple’s Profile Manager simplifies management, streamlining deployment and configuration of Mac computers in your organisation – it can be used as an MDM (mobile device management) solution in its own right, but many organisations use this tool in conjunction with third party MDM solutions to better support larger estates.

It allows admins to configure and roll out settings to Apple devices and users across their network, and quickly set up lots of devices with the apps, settings and documents they need. It also helps organisations enforce password polices, define the kind of networks devices can connect to, disable certain features and deactivate system preferences in macOS. Similarly, devices can be remotely locked or wiped with Profile Manager, handy if staff lose their Mac or iPhone.

Fortunately, before you’ve even invested in a third party management platform, Apple supply some of the tools you’ll need to make hands-off deployment and disk imaging on macOS a success. System Image Utility provides users with the functionality to create and configure three types of network disk image: NetBoot, NetInstall and NetRestore, as well modular images that contain the operating system and allow users to download and install the apps they need.

Remote Desktop is Apple’s open standards-based desktop management software utility; it lets admins remotely control and configure systems, install software, provide assistance to end users, create reports and automate management tasks. You can leverage Remote Desktop to check that all automatic, remote and zero-touch configurations have been implemented successfully, or for ongoing remote management of the devices once they’re deployed.

Using computer lists, administrators can define a group of computers and manage them according to type, physical location, use, and more. From there, you can choose to set up a remote Mac and create a dedicated Task Server to gather information and distribute it with sanctioned admins. The Task Server is always on, and serves as an automated administrator that can install packages and configure client settings without central control from Remote Desktop.

The process of setting up a new user’s Mac can be further simplified by:

  1. Adding a new user to your Mac management tool of choice, integrated with Apple’s Device Enrolment Program (DEP).
  2. Assigning the Mac to the user in the management tool, so that when it’s turned on, it pulls down everything the user requires.

To save even more time, admins even have the option of uploading a list of devices rather than adding them one by one – ideal for larger scale rollouts.

While Apple laid the groundwork for Mac management with Profile Manager and other tools, it’s essential to consider a third party solution such as Jamf Pro if you’re looking to manage your Mac estate on a larger scale. Not only that, but a trusted partner (like Jigsaw24) can help you skip the steep learning curve and handle all the tough technical stuff to ensure your management solution is running at maximum efficiency.

If you’d like to find out more about building user profiles on Mac, you can download our Mac Management white paper here. Alternatively, give us a call on 03332 409 365 or email For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.


Five creative trends we’ve got our eye on

Five creative trends we’ve got our eye on

From AR to VR and every acronym in between, there are lots of fresh creative trends on their way up this year that we’re getting pretty excited about. 

As you’ve probably figured out by now, we’re celebrating 25 years of being a leading creative technology provider. As part of the festivities, we’ve been looking back at retro tech and old school design work, but as fun as its been to enjoy some nostalgia, we also like to keep our eye to the future and stay right up to date on the hottest industry trends.

Check out our top five creative trends to look out for…

Animation and video

More and more websites are leaving static imagery behind, hoping to capture the imagination of users through animation. Advancements in web browsers, CSS and HTML5 have made the creation and implementation of animation online much simpler, and web designers are utilising its ability to tell dynamic stories to customers as they browse online.

Video is already hugely popular, but it’s becoming even more so as developments in live streaming via social media take hold. Video is so effective because it allows companies to communicate fine-tuned product narratives to viewers in a way that engages and excites them. If you haven’t adopted it yet, now’s the time!

Did you know? By 2018, 79% of all consumer internet traffic will be video-based.

UX design

Thanks to the fundamentals of human psychology and visual perception, ensuring the effectiveness of your visual communications is key – that’s why usability and accessibility are so important to any digital or online experience. Linear, easy to use interfaces, intelligent personalisation and specialisation should be your top priorities when it comes to UX, and with apps like Uber, Snapchat and Pokémon Go perfecting the practice to great success, its uptake among design teams looks set to continue. 

Virtual reality

You probably guessed it’d show up at some point. VR has only just started infiltrating our lives, and the creation of groundbreaking immersive experiences is definitely on the up. In this year alone, we’ve seen the introduction of virtual tours and VR-themed stage productions, the creation of dementia-friendly virtual environments, VR sketching software for creative professionals and virtual reality apps for reading the news. Not only that, but digital marketers are jumping on the bandwagon as they look to capitalise on a fresh, fully interactive medium for customer engagement.

Minimalism and modularity

As a designer’s job becomes ever more technical and complex, it’s kind of ironic that we’re striving for less in how we present our content. Brands are competing to appear elegant and refined, and a great contemporary example of this is conversational interfaces. News apps in particular send small, digestible pieces of information (usually based on what you’re interested in) straight to your smartphone. From there, users can choose to interact with the notification if they wish to see more content, but otherwise it’s presented in a clean, concise way that doesn’t clutter your home screen.

We expect this trend to continue to grow, so it’s worth bearing a few things in mind if you want your design work to keep up with the competition. We’d recommend breaking your layouts up into digestible chunks and making them easy to engage with, rather than forcing users into walls of text and information. It makes the design process more manageable and goes hand in hand with that sleek, minimalist look we were just talking about.


Experimenting with typography is key to the design process, and the importance of selecting something that both compliments your work and adapts nicely to your design layouts can’t be understated. Whether you’re using it to help represent complex ideas and abstract concepts, bolster minimalist page designs with a dash of creativity that make them more exciting or just trying to make your work look prettier, designers are now spending more time than ever mulling over their typographical decisions.

These days, the use of larger fonts is becoming more prevalent thanks to the need to optimise websites for mobile screens. Similarly, designers are being tasked with creating responsive logos, which are designed to keep up with the ever-growing selections of formats and scales available to users. Preferably, a good responsive logo will be simple and malleable, and react naturally to its environment while still being functional. This means that we could see creatives move away from hand drawn typography, as these logos are likely to be intricate, much more complex, and less flexible and responsive.

Want to find out more about about the latest creative technology? Give us a call on 03332 400 888, email or pop your details in the form below. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook. 


A day in the life of… Stuart Tolley from Transmission

A day in the life of… Stuart Tolley from Transmission

We caught up with typographical designer, art director and author Stuart Tolley to find out what he gets up to while plying his trade at Transmission, his Brighton-based studio. He’s got years of experience working on magazines, a passion for minimalism (he even wrote a book about it!) and prefers to do things the old fashioned way. So we asked him all about how he’s adapted to changes in the creative industry since beginning his career, his work, the technology he uses, what keeps him inspired, and his predictions for the future of design.

What have you been working on today?

Today I’ve been working on typographical experiments for the covers of a forthcoming book series. I’ve been picking apart the headline type using Adobe apps to typographically represent complex theories about psychology, sociology, economics and creativity. I mainly use InDesign, which I combine with Photoshop and Illustrator for other parts of the work.

You’ve authored some books of your own; what were they about?

The first one was called Collectors Edition: Innovative Packaging and Graphics, which is about the renaissance of vinyl records and limited edition publications. My second book, MIN: The New Simplicity in Graphic Design, is about the rebirth of minimalism in graphic design.


Could you tell us a bit more about your work on minimalism?

Well, MIN has been out for about a year and is published by Thames & Hudson. There have previously been books about the history of minimalism, but no one has published an up to date book about it, particularly in the last 5 years.

We’ve become accustomed to the stripped back designs of contemporary technology and this is really important to me, as I didn’t want the book to be a historical look at the style. I think people are really aware of minimalism now, particularly with the stripped back user experience and product design of Apple devices – this is all part of a decluttered lifestyle, which is something I wanted to tap into. The reductive nature of the book has informed a lot of my studio projects too, because I like working with quite abstract concepts and then stripping them down to their barest form.

What are the biggest challenges you face in keeping the studio up and running?

The main challenge is balancing all the [on-going] design projects we have coming through the studio. We’re a small studio and I take care of all the creative work – I like to do everything myself as well, which I suppose is a bit controlling.


What technology were you using back in the 90s, at the start of your career? 

I graduated from university in 1999. There were a small amount of computers within the university, but at the time I was using the photographic dark rooms to enlarge my negatives and creating a lot of photographic work. We were on really basic versions of editing software back then – I think I might have used Photoshop a handful of times.

The thing is, I was right on that cusp. Magazines were produced using a cut and paste layout system, with lots of rulers and measuring grids. Of course, I missed all of that and started work when Quark was the main publishing tool. Before I left university, I was using the photocopier all the time to print stuff, cutting and pasting, using lots of tape to stick it all down – really hands-on work. Then as soon as I started work people were like “Right, now you need to use QuarkXpress”.

What technology has had the biggest impact on your studio?

I use a lot of Adobe programs. I really am a slave to Apple and Adobe at the minute. A big change was when InDesign overtook Quark, which was the industry standard. I think the biggest change for me personally is how social media and marketing have developed. The internet is now the mainstream form for viewing information, especially since the explosion of smartphones.

There was a period, maybe a decade ago, where I was working on print and magazine projects, but nobody was interested in print at all. Just a constant stream of “nos”; people were demanding apps and stuff for tablets instead. But magazine apps haven’t really taken over as much as people predicted, and instead we’re witnessing a golden era of independent magazine production that’s targeted at very specific audiences.

How did you adapt to the latest trends, whether it was online, video or animation? 

I didn’t. The rise of digital design and user experience has exploded really in the last four or five years, all while I was making my books. I was kind of blissfully unaware and then popped out the other side of it. That’s when I realised the design industry had changed quite a bit. But, for me, it’s quite important to just stick to your guns and say, “You know what, this is what I love to do and they’ll be an audience for it.” I think once I realised that, that’s when I decided I didn’t need to be making loads of apps or websites just to keep up, because there are so many people that are doing that anyway.


When did you get your first Mac?

My first Mac was a big old [Power Mac] G4 desktop, which had a great big screen. It was all that was available at the time and I got it almost as soon as I left university and had enough money. I was working at Sleazenation magazine at the time and used it to create freelance work on the side. I now have an iMac with a Retina screen, the highest spec I could get, which I use as my main computer.

So how would you say the G4 you were using compares to the top-spec iMac you have now?

The new iMacs are much more streamlined. What you’ve got now is a screen on a stand, whereas before you’d have your [tower], hard drives and a massive monitor with a deep back to it, wires everywhere. Now it’s all part of the decluttering, minimalistic process. You know, the wireless keyboard and mouse, stuff like that – I just embraced it, it was fantastic. 

Do you use any design tablets, like Wacoms?

Some of my friends swear by [Wacoms] but it’s just not something that I’ve ever tried or embraced.

How do your friends use them?

One of them has a huge one; it’s basically just a screen that he draws into. It’s an incredible bit of kit – but as they’re illustrators, they need the ability to draw and work freehand. Whereas I would say my work is more typographical, which I can handle on a mouse.

What Adobe apps do you use the most? 

I use InDesign the most, but I do vector-based work in Illustrator too. I use Photoshop for colour correcting, retouching and things like that. I also use Bridge quite a bit for manipulating images in raw mode, but InDesign is definitely the one I use the most – all day, everyday basically.


What upcoming trends are you thinking about for the future?

I’ve just created a book about minimalism, so I’m quite interested in the opposite of that. The whole point of the book was that there have been these very ornate designs around for a long time, then minimalism comes along and it refreshes everything. But there will always be a reaction against a current design trends and you’ll probably see a reaction against minimalism in the next few years.

So what will the reaction to minimalism be then?

I think there will be a point where everyone gets bored of things looking really clean, and minimalism just won’t be doing its job anymore, because everything just looks the same. You see it within the independent magazine industry, which are all currently being produced in a minimalist design style. They’ve all got a little logo, top centre, and they all look exactly the same. There are magazines coming out that are totally different, really energetic, and they’ll stand out because they don’t look like everything else. That will be the biggest change; a style will come along that’s more playful and experimental.


How do you stay productive during busy, stressful times?

I go and sit on the beach. I’ll just take a sketchbook and go and make notes, draw and come up with ideas. It always works. Guaranteed.

What keeps you inspired everyday?

I often change career path and that keeps me inspired. I still work within editorial design, but I’ve shifted quite a lot. I think that’s something that I would like to continue doing, mixing formats and styles. I’ve just been commissioned to work on an exhibition in Brighton this September, so I’m already thinking of ideas for that in the back of my mind. It’s just about doing lots of side projects and changing direction every so often. It’s frightening, but it’s important to do it.

Transmission is a graphic design studio and editorial consultancy, working with clients in the cultural, commercial and charitable industries.

If you’d like to find out more about about any of the creative kit mentioned above, give us a call on 03332 400 888, email or pop your details in the form below. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook. 


A look back at the last quarter century of creative technology

A look back at the last quarter century of creative technology

We’re celebrating our 25th year providing products that help everyone from studio managers to graphic designers to video producers stay productive and creative. As part of the festivities, we’re going retro and taking the plunge into a nostalgia pool filled with Zip drives, beige Power Macs, primitive social networks, old school design apps and more! 

Creation and innovation can be a tough business, but it’s worth it. A quarter century of hard work has led to countless milestone moments and tech developments. See for yourself how far we’ve come…


– Roger Whittle founds Jigsaw24. The colour orange is never the same again.

– Animation gains a new dimension as classic horror game Alone in the Dark introduces us all to the joys of 3D polygon character animation, traumatising at least one member of the team so badly that they give up gaming forever.


– Neil Papworth wishes Richard Jarvis “Merry Christmas” in the first ever SMS message.


– The PDF is born (this may well be the least cool entry on the list, but the ‘compare document’ feature in the latest version of Acrobat DC is a lifesaver, and the new editing toolkit is properly brilliant).

– The internet is born. Cats everywhere shudder but don’t know why…

– NVIDIA is founded; gamers swear by their high-powered GPUs to this day.


– American telecoms company AT&T run the first ever internet ad banner campaign. A single bead of sweat trickles down the forehead of every person working in the print business.

– Photoshop 3.0 is released and introduces the world to layers.

– Iomega’s Zip drive is released.


– Apple launch their ‘Serious Business Computer’ ad, which we strongly urge you to watch:


– JavaScript is released. Jamie, our Web Designer, says “JavaScript is crucial to web and non-web projects and it’s hard to imagine working without it. But the range of libraries can be baffling, so I prefer React and Angular.”

– Sony releases the first PlayStation, beginning an epidemic of vitamin D deficiency in children.


– Coca-Cola’s iconic Christmas truck advert airs for the first time. All together now: “Holidays are coming, holidays are coming…”


– The first CSS specification is published.


– Apple encourage us to Think Different for the first time; science responds by cloning Dolly the sheep.

– IBM’s Deep Blue defeats chess champ Garry Kasparov. We know we’re not an IBM outfit, but credit where it’s due.

– Google domain name is registered. We could not have compiled this list without it, so feel compelled to include it.



– Wacom release the first Intuos tablet. There is much rejoicing. Graphic Designer Liana says “I remember getting my first job and being amazed by Wacom. I’d spent all of my time at uni huddled over an 11” MacBook, trying to do everything on the Touchpad, which obviously has nothing on a nice big Wacom.”

– First ever Google Doodle. Bit rubbish, to be honest.

– HDTV is introduced. Everyone becomes picture quality snobs.


– The mighty Nikon D1 becomes the first DSLR to challenge the market supremacy of film cameras.

– Budweiser asks “Wassup?”


– Post-apocalyptic horrors promised during the Y2K Panic fail to materialise.

– Everyone buys a Nokia 3310.

– Sony launches PlayStation 2, the best-selling video game console ever.


– Apple launch iTunes and OS X, ushering us into the modern era of Mac.


– Microsoft remove that Paperclip thing from Office. It is not missed.

– Wikipedia is launched. Students everywhere are elated, and nobody wins an internet debate ever again.


– InDesign becomes the first ever Mac-native desktop publishing tool.

– Gartner calculate that one billion personal computers have been sold since their arrival in the 70s.


– The first ever Creative Suite is released, including the all-new Premiere Pro.

– The Dalsa Origin becomes the first commercially available 4K camera.


– Skype is launched, making video conferencing several thousand times easier.


– Facebook beings its journey to world domination. People Poke each other.

– MySpace arrives, and manages to trick a generation of teenagers into learning HTML by letting you customise your profile.


– Motorola release the Razr V3 flip phone. It’s really thin.


– Adobe launch Creative Suite 2, featuring Smart Objects.

– The first YouTube video is released. Elephants’ trunks are really cool.

– Charlie’s Angels: Full Throttle becomes the first film released on Blu-ray.


– The .gif standard becomes freely available, making written language obsolete and neatly dividing the world into gifsayers and jifsayers.

– Jack Dorsey sends the first ever tweet (and is too edgy for vowels):


– iPhone arrives, and promptly shifts 1.4 million units in its first year.


– CS3 arrives, meaning you can finally use Photoshop on a modern Mac without having to go through Rosetta.

– Cadbury rehabilitate Phil Collins’ image with their classic drumming gorilla ad, which none of us can believe is really ten years old.


– Nikon’s D90 is the first DSLR to introduce video recording.


– Artist Shepard Fairey creates the iconic Barack Obama ‘Hope’ poster.


– James Cameron’s Avatar becomes the highest-grossing film of all time.

– Microsoft launches Windows 7, sealing the fate of Vista.


– iPad is released.

– The first commercially available jet pack is launched.


– Adobe introduce Content-Aware tools.

– Wacom introduce the Cintiq 24HD. It weighs as much as a not-so-small child, but we all want one anyway.

– The number of Apple devices sold in this one year is larger than the total number of Macs sold ever. We imagine a lot of people spent this year frantically working out how to make their website responsive.

– Steve Jobs passes away aged 56.



– The final boxed version of Creative Suite, CS6, is released, which we mention only because our marketing team won a prize for their campaign and have been insufferable ever since.

– Jony Ive gets a knighthood; rumour has it he commented witheringly on the maximalist design of the medal.

– The Hobbit is the first movie filmed at 48 fps. Viewers suffer eyestrain.

– The world doesn’t end. In your face, Mayans.


– Kenneth Grange scores a knighthood, joining Ive as Britain’s most decorated designer.

– Adobe launch Creative Cloud.


– Film Gravity uses the most complex lighting setup in film history, using a custom-built light box with 1.8 million high-powered LEDs to film zero-gravity footage.


– YouTube announce that they receive 100 hours of new video content per minute.


– Windows 10 is launched, if you’re into that sort of thing.


– Mobile browsing overtakes desktop for the first time.

– Harambe the gorilla dies and is memorialised forever in meme form.


– Carter Wilkinson makes a plea to Wendy’s for a year’s worth of free chicken nuggets. It becomes the most retweeted tweet of all time, currently standing at over 3.5 million.

– Twitter shut down online video service Vine. At least it lasted longer than its videos.

– Jigsaw24 turn 25; immediately has crisis about logo.

If you’d like to find out more about about contemporary creative kit, give us a call on 03332 400 888, email or pop your details in the form below. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

How we can help your business upgrade to macOS Sierra

How we can help your business upgrade to macOS Sierra

If you’re thinking about upgrading your Macs to macOS Sierra, you’ve probably got a few questions about how the process will impact on your business, as well as your existing IT and network setups. 

Our ‘how to upgrade’ article touched on the importance of ensuring your Mac end users are all working on the same version of macOS, plus a few of the things to bear in mind before making the jump to the latest iteration of macOS.

Below, we’ve included three FAQs that should give you an idea of how we can help make your upgrade to macOS Sierra as smooth as possible…

“We’ve just purchased an expensive new server, but it doesn’t gel with our Apple estate – can you get it working?”

To accompany your upgrade to macOS Sierra, we think it’s a good idea to have your Macs operating on the same server as your other machines. That way, you can ensure the same level of supervision over your Apple devices as other, non-Apple computers on your network. Luckily, we’ve had a lot of practice providing a consistent native experience for macOS users operating on any server. We do this by utilising built-in features like Spotlight and extended file attributes against non-Apple file servers, including Windows, Linux and Solaris.

Using 802.1x certificates (that authenticate machines being integrated into an organisation’s network), we enable macOS Sierra clients to automatically join secure wired/wireless networks just as easily as their Windows counterparts. We can also facilitate SSO (single sign-on) for your organisation’s proxy servers and internal web applications, and provide standard integration for macOS computers into Microsoft’s Active Directory, which verifies and permits all machines operating on a Windows-based network.

“We have rogue Macs on our network – how can we bring them under our control?”

Effective device management tools are a good place to start. They can can be a real help when deploying macOS updates across your Apple estate, and allow administrators to see exactly what models their end users are working on, as well as the version of macOS their systems are running.

Once admins understand the hardware and software they’re working with, they can scope update rollouts accordingly. They can even issue system commands to automatically download and install macOS upgrades (requiring zero user interaction or administrative privileges), distribute the install application via an internal software catalogue where users can access the update themselves, or cache the installation on users’ Macs and create a system policy to automate the update.

Our Mac management solutions are scalable, so whether you’re handling a single macOS client or a thousand, we can advise on the entire system management cycle and adjust our solutions depending on your requirements. We’ll help you utilise Mac management tools to automate the macOS Sierra update process across your entire Apple estate, so you don’t have to worry about manually upgrading them one by one.

“What kind of support is available to help us upgrade to macOS Sierra?”

We can carry out Sierra upgrades for machines running OS X El Capitan, Yosemite, Mavericks, Mountain Lion and Lion, including ‘clean starts’ – we’ll totally wipe your Macs, giving end users a completely fresh experience when starting out with macOS Sierra.

We’ll work with you to develop an upgrade roadmap and hammer out a strategy for your upcoming update rollout. And if you’re looking for a hand with backup automation and user data restoration to ensure data continuity, our expert team will make sure you’re fully equipped to take on any problems that may arise when you make the transition to Sierra. We can even loan you hardware to support the upgrade process, including backup servers to help keep your data secure while you make the switchover.

Want to know more about Apple and managed devices? Give us a call on 03332 409 306, email or pop your details in the form below. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

Here’s why you need NewTek’s IP Series Studio Input Module

Here’s why you need NewTek’s IP Series Studio Input Module

If you’re already on board with NewTek or are looking to streamline your live production workflow, the IP Series Studio Input Module is one bit of tech you don’t want to go without. 

The Studio Input Module offers up seamless expansion of your current TriCaster production capabilities. Whether you’re sticking with SDI or you’re taking those IP workflow baby steps, you’ll be pleased to hear that it adds four SDI inputs, four NDI inputs or a combination of the two to your existing TriCaster setup, as well as a single return feed/output.

Combining SDI compatibility with IP flexibility, the NewTek IP Series integrates into your current infrastructure, while priming your facility for the future. 

You’ll get four extra 3G, HD-SDI and SD SDI video sources, in any combination of supported formats, resolutions and frame rates. This allows four realtime input conversions and transmission of common IP video stream formats with virtually zero latency. That means you can expand your current workflow by adding any cameras or other SDI-based products to your TriCaster setup without having to upgrade your hardware.

The beauty of this camera input module is because it’s IP, it can be located anywhere on your network. Cameras will connect straight into your TriCaster, without any installation or any extra cabling.

Simply put, instead of a single direction dedicated video cable for each video signal (e.g. SDI) an IP-based workflow means you can plug your production kit into ethernet ports instead of installing expensive video cabling. This revolutionises the connectivity between your control room or across your facility, connecting systems, users, and departments.

The Studio Input Module also provides flexible audio integration, supporting the input and delivery of digital and analogue audio sources, and native and embedded audio support for input and output over NDI.

If you’re still undecided on an NDI-based IP workflow and want to know what all the fuss is about, check out our article covering all the big IP announcements at IBC 2016.

Want to know more? Give us a call on 03332 409 306 or email For all the latest news, follow @Jigsaw24Video on Twitter or ‘Like’ us on Facebook.

Here’s what you need to know about Mocha VR

Here’s what you need to know about Mocha VR

Imagineer’s Mocha VR is here, and it’s something we’re really excited about. It brings top quality visual effects and post-production workflows to 360°/VR filmmaking, and offers up an efficient workflow for editors, compositors and finishing artists. 

Rooted in Imagineer’s Academy Award-winning planar tracking algorithm, Mocha VR is the first plug-in to utilise native 360° optimised planar tracking, masking, object removal, and horizon stabilisation tools. It’s available for Adobe Premiere Pro, After Effects, Avid Media Composer, The Foudry’s NUKE, and Blackmagic Design Fusion. The planar tracking functionality can even be used to iron out any common issues associated with 360° post-production, like aerial footage stabilisation and camera removal.

Check out what Mocha VR can do:

360° planar tracking. The planar tracking solution powers the workflow for advanced masking, graphics inserts, object removal and new reorient/horizon stabilisation.

360° workspace. Optimised workspace and toolset works simultaneously in rectilinear and lat/long views bringing 360° capability to a variety of applications. Editors and artists can easily track, roto, create effects, and insert graphics without worrying about equirectangular seams or distorted pixels.

360° masking tools. Unlimited X-Spline tools for articulate shape creation and masking, which saves hours of time versus traditional keyframing techniques. Roto-masks can be rendered back to host or exported to most editing and compositing systems.

360° object removal. Mocha’s famous Remove Module now works on 360° video by analysing temporal frames and removing unwanted camera rigs, shadows, crew members, and more for massive time-savings.

Horizon stabilisation and reorient. Designed to reduce unstable motion, the new reorient module can drastically improve nausea-inducing VR experiences by smoothing or stabilising shaky, handheld, and drone captured footage. Driven by robust planar tracking, a user can even track and stabilise difficult and out of focus footage.

Lens distort workflow for 360° compositing. Mocha VR’s plug-in based lens correction workflow converts between lat/long and rectilinear for a simple workflow to add titles, graphics, patches, and non-360 enabled filters to your 360 project.

Buy Mocha VR plug-in for Avid, Adobe and OFX here.

Buy Mocha VR plug-in for Avid here.

Buy Mocha VR plug-in for Adobe here.

Buy Mocha VR plug-in for OFX here.

Want to know more about Mocha VR? Give us a call on 03332 409 306, email or pop your details in the form below. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

Jigsaw24 and Dyslexia Action team up for neurodiversity workshops

Jigsaw24 and Dyslexia Action team up for neurodiversity workshops

At the back end of last year, we partnered with Dyslexia Action to provide support at 41 Train the Teach events across England. Funded by the Department for Education, the workshops were designed to help teachers get to grips with neurodiversity and Specific Learning Difficulties (SpLDs).

Train the Teacher kicked off in September, but we’d already been working with Dyslexia Action to demonstrate the benefits of assistive technologies for learners and institutions. The Dyslexia Action team had attended several of our events for teachers, and our guys had previously trained a group of Dyslexia Action staff on how to use iPad for teaching, and even loaned them some kit to use when working with schools throughout the country.

The events spanned four months, and Dyslexia Action, Patoss, Helen Arkell, the British Dyslexia Association and Jigsaw24 welcomed over 2400 teachers from primary, secondary and post-16 institutions who were looking for some guidance. We supplied 100 iPad free of charge for the events, which were used by delegates and the technical support team to demonstrate teaching materials.

The workshops helped bridge the growing skills gap between teachers and rapidly developing assistive technology. Schools were taught how to identify and support students with SpLDs, and teachers were shown how to access learning resources for neurodiversity.

The consortium also covered the SEND (special educational needs and disabilities) Code of Practice at the events, which lays out the duties local authorities, health bodies, schools and colleges have to children and young people with special educational needs and disabilities. They also offered some insight into sharing knowledge and strategies with colleagues, and introduced them to range of new teaching techniques.

Since Train the Teacher finished earlier this month, we’ve been working with several schools and a local authority to provide further support for iPad in the classroom, and hosted specialised training days for teachers looking to enhance learning with assistive technology.

If you’d like to find out more about our Train the Teacher events, assistive technology and supporting iPad in the classroom, get in touch on the details below.

Want to know more? Give us a call on 03332 409 290 or email For all the latest news, follow @Jigsaw24Video on Twitter or ‘Like’ us on Facebook.

Check out JBL’s new 7 Series studio monitors

Check out JBL’s new 7 Series studio monitors

Designed to work in conjunction with the Intonato 24 system (but work fine on their own too!), the 7 Series speakers feature patented driver and waveguide technologies, delivering high output and accuracy.

Revealed at the 2017 NAMM Show in Anaheim, California, the 7 Series studio monitors are the ones to watch if you’re after an expansive sound stage with superior output, detail and accuracy. 7 Series monitors can be merged with JBL’s 24-channel monitor management and room tuning system, Intonato 24, to form a complete monitoring system for immersive audio production.

7 Series features:

705P and 708P: 2409 high frequency compression driver with a low mass annular diaphragm to provide optimal output and minimal distortion.

– 705P: 725G five inch low frequency transducer, providing 14mm peak-to-peak excursion for linear, low frequency output down to 39Hz.

708P: 728G eight inch low frequency transducer featuring JBL Differential Drive technology. This reduces power compression and offers up greater sustained output and low frequency performance to 35kHz.

– 705P and 708P: JBL Image Control Waveguide delivers seamless transition between woofer and transducer.

– 705P and 708P: 120W amp for the 2409H high frequency transducer, and 250W amp for the 725G and 728G low frequency transducers.

– 705P and 708P: 12 bands of room EQ, plus eight bands of user EQ for users to tailor speaker response and improve accuracy according to room acoustics.

– 705P and 708P: Analogue AES/EBU digital inputs for improved connectivity across a broad range of production hardware.

– 705P and 708P: Work in conjunction with 705i and 708i models to form the hub of a complete system. The full system includes room EQ, downmix capabilities, as well as hardware and software control of a range of monitoring functions.

Want to know more about the JBL 7 Series speakers?  Give us a call on 03332 409 306 or email For all the latest news and reviews, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.