The IT essentials
Everything your business needs to thrive.
Helping you succeed
When you’re busy running a productive business, the last thing you want is for your IT to let you down. We provide all the essential services your business needs to keep moving, so you can focus on making it thrive. As an HP Partner First Gold Partner, a Microsoft Small and Midmarket Cloud Solutions Silver Partner, an Acronis Platinum Partner and more, we can give you the peace of mind that comes from expert support.
We can save you from IT emergencies. Our service desk support gives you a single point of contact for all incidents, with specialists handling your Mac, iOS device, software and server requests. We do the legwork. Your IT team works on bigger priorities.
When your equipment fails, it’s important to get it fixed fast. We operate two Apple repair centres with dedicated engineers who can:
- Diagnose and repair your Apple devices (under warranty or AppleCare or out of warranty).
- Migrate your data from a working hard drive or backup.
- Provide replacement devices while yours is repaired.
- Upgrade your existing machines.
Keeping you working
Working, efficient servers are vital for your business. We can monitor and manage them to protect you from crashes and vulnerabilities, and we’re able to test new updates, evaluate server patches and deploy them to prevent any disruption, too. It keeps you secure and your system up to date.
- Staying connected keeps your business running smoothly.
- We can manage your network and proactively identify potential issues to resolve high-impact incidents more quickly.
- We test updates in a test environment to minimise disruption to you.
Your business runs more smoothly when you stay connected. We manage your network and proactively identify potential issues, enabling us to resolve high-impact incidents more quickly. Updates are always tested in a safe test environment, just in case. It’s good to catch things in advance.
We’re known as Apple experts, but we’ve got plenty of experience in Windows environments, too. Our Windows 10 and Office 365 service desks provide 1st and 2nd line support from a team that can help with everything from pre-staging and deployment to routine tasks, troubleshooting and problem solving.
“Jigsaw24 have done a great job. Anything I’ve asked them about, they’ve been able to give us suggestions, and we always resolve things very quickly.”
Ian Little, AA Publishing
The full package: our IT essentials
Get in touch
Want to know more about how our IT solutions and services can benefit your business? Get in touch with us using the form, call us on 03332 400 888 or email solutions@Jigsaw24.com.
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