A strong cultural fit with Hachette UK, and their complex systems setup.
Help consolidating their existing Mac support into a single support agreement.
The key thing for us was the depth of knowledge that Jigsaw24 showed. We were impressed by the calibre of people who were involved in the [tender] process and their responses, and they already looked after customers who were in a similar position to us.
Andy Cobb, Director of IT Support, Hachette UK
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