Welcome to our fully compliant Apple framework for HE

With a qualified support team and £6 million stock holding, we can get you the service and speed of delivery you need when you're ordering Apple kit

Get in touch

Looking for the best way to purchase Apple kit?

We first teamed up with the University of Nottingham to provide them with centralised ordering, delivery and repair of their Apple devices, but they were so pleased with the service they received that they’ve invited us to be the sole supplier for their national purchasing framework, a comprehensive, compliant alternative to the NWUPC HE framework.

Download the factsheet

In a nutshell...

We're the sole supplier for UoN's national purchasing framework.

We provide centralised ordering, next day delivery and repair of devices.

We offer credit accounts, reporting, portals and more.

Join the University of Nottingham framework and achieve greater service levels through...

Vast stockholding

We keep £6m of Apple stock in house, with live stock visibility and discounts on older models.

Next day delivery

We can deliver to different schools and departments, rather than just to a central location.

Regular reporting

Either quarterly or at your preferred times, for better procurement monitoring across campus.

Friendly, honest staff

We're known for our proper account management, with a dedicated point of contact.

30 days' credit

We give all universities a 30 day credit account for purchasing kit – with no credit hold!

Bespoke customer lists

The option of a pre-agreed product list to ensure staff only purchase approved models.

Branded purchasing portal

We can create your own university-branded portal, and even integrate it with SciQuest for you.

Extended warranties

We provide four year warranties instead of three, enabling longer lifecycles and increased TCO for Apple technology.

Apple repairs

Our typical turnaround time is no more than four days, including collection and return. We also offer next day loans.

"As well as their technical knowledge, sales knowledge and high rate of hitting their SLAs, [Jigsaw24 offer] a lot of intangible benefits that aren’t in the contract, they’re just part of the ethos of the company. They go the extra mile to help us."

Kevin Hopkins, Apple Supplier Relationship Manager, The University of Nottingham

Why choose Jigsaw24?

Leading Apple provider

We’re one of the leading Apple Authorised Service Providers in the UK and have a 97% customer satisfaction rating independently verified by Apple.

Upgrades and refurbishments

We offer upgrades and refurbishments to extend the lifetime of your Mac computers and get the most out of your investment.

Management information

We provide management information for efficient understanding of purchases and assets, plus purchasing portals that can integrate with your systems.

Environmentally friendly

We partner with environmental company Go4Greener to ensure we’re as environmentally friendly as possible.

Configured to order hardware

We can provide configuration services for universities that require exact specifications of Apple technology.

Your key info

Threshold: OJEU

Organisation: The University of Nottingham

Main activities: Education

NUTS code: Nottingham (UKF14)

Type: Supplies – Contact award notice

Market: Supply contract

Award criteria:

Quality criterion - Name: Delivering an excellent student and staff experience / Weighting: 20%

Quality criterion - Name: Ordering and order fulfilment / Weighting: 15%

Quality criterion - Name: Service and account management / Weighting: 10% Price - Weighting: 40%

Published: Saturday, September 16, 2017

Tender ID: 2017/S 178-364350

Download the factsheet

CPV code:

30213000 Personal computers

30213100 Portable computers

30213200 Tablet computer

30213300 Desktop computer

30213500 Pocket computers

30230000 Computer related equipment

30237000 Parts, accessories and supplies for computers

Want to know more?

For a call from one of our consultants or to receive more information by post, please fill out the form...

*We would like to send you information on our latest special offers as well as relevant news, articles and event invites. Click here for examples. We’ll always treat your details with respect and the information you provide will only be used to better target the communications you receive. You can read our full Privacy Notice here.