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HWM24: Hardware Maintenance

Our hardware maintenance and repair service for businesses.

HWM24: Hardware Maintenance

Our hardware maintenance and repair service for businesses.

Hardware repairs from our Apple certified team

We've been diagnosing and repairing Apple equipment for over 20 years. We hold the highest possible accreditations, complemented by the most competitive service levels available in the industry.

We provide nationwide coverage, with repairs being carried out by our accredited team at our Apple Premium Service Provider repair centre. Our technicians are qualified to the highest standards, and the devices that we repair remain covered by Apple’s warranty once completed.

Apple authorised repairs and genuine Apple parts.

Collection, repair and return service as standard.

Covers in-warranty and out of warranty devices.

Free assessment of damaged devices.

HWM24 includes:

  • Maintenance of in-warranty and out of warranty devices.
  • Free diagnosis and replacement advice for damaged devices.
  • Access to a specialist service desk.
  • Fast device turnarounds, including collection from your site where required.
  • Replacement parts procured from Apple.

Why choose HWM24?

Hardware maintenance is a crucial part of any IT estate. Our hardware maintenance service is designed to take the pressure off your team and put it firmly in the hands of our highly accredited, Apple-focused team. From the Apple Certified Support Professionals who diagnose your device issues to the Apple Certified Mac Technicians who handle the repairs, there’s nobody better.

Our specialist service desk triage incidents and arrange for collection and repair when faults are identified. Our average turnaround from collection to delivery is five working days. We always aim to repair devices faster than this, unless delays occur outside of our control, or further testing is required.

We are one of a handful of Apple Premium Service Providers in the UK, in recognition of our dedication to customer satisfaction.

Replacement parts are Apple-approved and procured directly from Apple.

We can assess damaged devices free of charge, and will provide a quote for the repairs work for approval.

Turnaround times and customer satisfaction are at the heart of the work we do. Hardware maintenance has been part of our arsenal for over 20 years now, and the team here live and breathe Apple. They are recognised by Apple as being the best of the best, and we pride ourselves on the service we can provide as a result.

David Dudman, Jigsaw24 Services Director

Get in touch

Want to find out more about hardware maintenance and repair? Fill in your details using the form and a member of our team will be in touch!

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