With 80% of retailers now reporting increased sales when using mobile devices, it’s time to take a serious look at your setup – both on the shop floor and behind the scenes. Our ePOS and mobility solutions can help you increase customer engagement, spend and loyalty, manage the recent changes in the customer journey, and reduce till times and dropped baskets. Whether you’re a boutique store, brick and mortar multinational or are an eCommerce-only enterprise, we can scale solutions to support you.
What we offer
Retail solutions from front of house hardware to behind the scenes apps.
Connect with customers, organise your workforce and drive sales.
Stay up to date in a changing retail environment.
We can help with everything from design and consultancy to support contracts and repairs.
Our solutions deliver
Excellent customer experience
With so many options for today's shoppers, focussing on providing an excellent customer experience is vital in a rapidly evolving retail environment. Empower store associates to better assist shoppers with digital catalogues, and create an end-to-end shopping experience and build relationships with personalised emails to celebrate a birthday, share a curated look or target with more personable marketing.
Improved operations
View reports on staff activity, forecast payroll costs and manage rotas from anywhere with tools for scheduling staff, giving you valuable insight and improving business productivity.
Better staff communication
Streamline your communications, training, and sales best practices by empowering staff with the tools they need. Allow effortless sharing of files between users for approvals and other processes, and improve communication between your sales team and customers.
Our retail solutions
Apple in retail
Our iPad services including design and consultancy, pre-flighting of devices with all your corporate apps and settings, employee training, support contracts with next business day swapouts and replacement, and mobile device management.
Clienteling
Reduce dropped baskets and personalise the shopping experience with digital catalogues, lookbooks and personalised marketing for your customers, creating the rich, end-to-end shopping experience they expect in a modern retail environment.
Digital signage
Engage your customers in-store with dynamic, interactive digital content. Our in-house solutions team can help with assist with dynamic digital content, scheduled content systems, interactive displays, video walls and even digital changing rooms.
Scheduling staff
Gain insight into staff activity, see availability and approve holidays with Planday. Easily manage staff rotas for any size of workforce, keeping on top of staff management from anywhere.
Custom app development
Our team of developers can create apps, purchasing portals or interactive brochures and presentations, and offer support throughout the lifecycle of your app and subsequent iterations.
Video and digital assets
From live streaming to full studio builds, we can help you with all aspects of production and post-production workflows, helping you deliver great content and build your brand presence.
Providing a personal touch with clienteling and Apple in retail
With the help of Apple technology, you can build strong customer relationships and foster trust and loyalty.
How Bigtincan can digitally transform retail, manufacturing and financial services
Empowering your teams to learn faster, sell smarter, and be more productive.
“Working with them was all very straightforward, pricing was competitive, and delivery was on time and in full, so it was all very easy for us, and that’s all you can hope for when you’re trying to get hardware out there quickly.”
Russell Harte, Head of Multichannel Development and Delivery at DFS
Get in touch
Want to know more about our retail offering, and how our solutions and services can help you implement, manage and support your business? Fill in the form and one of the team will be in touch.
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