You are accessing this website with an out of date browser. Please update to enjoy an optimal experience.

Solutions & Services

Whether you’re looking to deploy Apple in your business, increase digital collaboration in your workplace or improve your IT infrastructure, our solutions have got you covered. They’re delivered by experts who’ve worked in your field and are passionate about helping your business meet its objectives with technology. Read more


We help businesses, creatives, educational institutions and public sector bodies to improve their performance through better sustainable technology and expert services, support and sales. Find out more about the people and organisations we’re proud to work with. Read more


We’re a bit different from your average IT reseller. Throughout our nearly 30-year history, we’ve developed a proud company culture rooted in delivering great customer service and treating people with the respect they deserve. Find out more about what makes us tick and how you could fit in with the team. Read more

Enabling fast turnaround, full resolution approvals at Gorilla

Gorilla provide post services for a number of high volume programmes, ranging from 30-episode series of Extreme Cake Makers to the 96-episode-a-year Bargain Hunt. To help them keep up with demand, our team more than doubled their Avid shared storage to enable a full resolution workflow, and helped develop a workflow that links HQ with crews in the field...

Liz Sunter

“At Gorilla, we work on a mixture of high-end TV, which tends to have very large file sizes, and high-volume factual programming, which requires full resolution ‘native’ editing.” Managing Director Richard Moss explained. “Because factual work has to go through so many compliance procedures, you can’t work on it using the offline/online model. We can’t afford to get to the conform or online stage and have an executive or legal consultant spot something that they couldn’t see on a rough version, because all these projects are delivered right up to the wire. Everything has to be worked natively.”

After securing work on Bargain Hunt, which produces 96 episodes a year, along with the general explosion in non-scripted productions in Wales, the Gorilla team realised they would need to drastically expand their editors’ storage. Enter the latest NEXIS E4…


"We’ve been using Avid storage for near on 20 years, and through every change it’s been a solid, reliable backbone. It’s grown with us, we’ve grown with it, and we’ve had no problems."

Taking advantage of advances in Avid technology

“We already had NEXIS storage and over 100 Avid seats, but we were adding another 15 editors and more dubbing suites, so it was obvious we’d need extra capacity,” said Richard. “We stuck with NEXIS because the pricing is actually very sensible now, and it’s a very, very simple process to bolt more storage on to our existing infrastructure, including integrating it with our MatrixStore nearline storage and LTO library.”

Since Gorilla last updated their storage, Avid had increased the capacity of their preferred model for online storage, the NEXIS E4 chassis. This meant that while Gorilla originally planned to double their storage by adding four new E4 units, they actually got several more terabytes than they were bargaining for, adding an extra layer of future proofing to the setup.

The latest version of the Avid ecosystem also simplifies the management of those 100+ Avid Media Composer licences and the content they produce. “The beauty of the Avid storage is that it self-manages – there’s a very simple GUI and the media manager can allocate space to projects easily.”


Developing a new on-location workflow

As well as increasing the capacity of their central storage, Gorilla have been developing an Avid-centric on-location workflow, facilitated by the NEXIS Pro. “Avid’s never really had a cost-effective solution for just a couple of editors before – if you wanted an editor and an assistant to work in a shared environment with the assistant loading the editor’s work, the full-scale NEXIS and its predecessors were always cost-prohibitive,” Richard told us.

“But NEXIS Pro has really opened this up, and it’s a no-brainer for us to use it for shared storage for offsite work, because freelancers already know how to use it, and it’s a low cost way to get them the same performance as they’d expect at the facility. When we’re working at sports events, often the easiest way to get the bandwidth we need is to bolt four NEXIS Pros together, and if we’re on a fast turnaround, which we often are, we can bring those back to HQ, bolt them onto our main storage and the editors don’t even notice that they’re using a different storage volume. It’s a very, very simple process.”


Consistent local support

Our Cardiff team are there at every step of the process, just in case something does go wrong, and to advise on key updates and best practice as Gorilla continues to expand.

“Just like we’ve always used Avid storage, we’ve always used Jigsaw24,” said Richard. “Working with them is a seamless process. They managed the delivery of the NEXIS, they liaised with our internal tech team and got everything moved in, set up and in use incredibly efficiently. Knowing that we have the support of the Jigsaw24 team behind us here in Cardiff is a huge confidence boost.”


Download this case study as a PDF. Want to know more? Fill in the form below, or get in touch with the team on 03332 400 888 or at For the latest news, follow us on LinkedIn, Facebook and Twitter.

Featured Products

Want to hear more?

Pop your details in the form and our team will get in touch. Alternatively, call us on 03332 400 888 or email

*We would like to send you information on our latest special offers as well as relevant news, articles and event invites. Click here for examples. We’ll always treat your details with respect and the information you provide will only be used to better target the communications you receive. You can read our full Privacy Notice here.

Related Articles