Solutions & Services
Our solutions are designed to give you the best possible experience with your IT. Looking to roll out Apple? We like to think there’s literally nobody better to help you get the ultimate Apple experience. And when it comes to the creative industies, our solutions have been designed by experts who have worked in the field. Read more
Our customers are continually challenging themselves to improve their business, and it’s safe to say we find ourselves working with them as well as for them. From the creative industries to education, we provide a full range of end user solutions and services. Read more
We like to think we do things a little differently than your average IT reseller and service provider. Find out more about the company and team here, and swot up on our news, articles and events before your job interview! Read more
When OutPost were tapped for editing duties on Netflix series After Life, they needed to upgrade their monitoring setup so they could be sure they were hitting Netflix’s Dolby Vision specification.
“There were only two or three monitors on Dolby’s approved list, and we were originally interested in the Sony one because that’s the industry standard,” said Managing Director Nigel Gourley. However, OutPost already use EIZO monitors in their online suites, and they’ve always been “super reliable”, so when Nigel discovered that the EIZO CG3145 was on the Dolby approved list he was keen to stay with a trusted supplier.
“The CG3145 has been great and I’d recommend it without question,” said Nigel. “Compared to previous LCD technology, the blacks are black – as black as an OLED monitor – and working with the new monitor was dead easy because the team were all already familiar with how EIZO monitors work.”
"I was expecting a larger company to be less on the case, but Jigsaw24 are always on it. Even though it’s a bigger gang of people, we’re getting the same immediate service we get from our smaller suppliers."
While footage is being worked on, it’s held on OutPost’s Avid | NEXIS shared storage, chosen because “it’s the industry standard, and when you have a system that everyone’s working on, then everyone’s instantly familiar with it and knows how to slot into the workflow.”
With everyone dependent on a single system, it’s important that the NEXIS is well-supported and up to date. “The good thing about NEXIS is that it just keeps cruising,” said Nigel. “We’ve been working with it for about three years now and we have someone from Jigsaw24 come in to update it once a year and give it a spring clean, but otherwise it just runs and runs.”
Recently, OutPost have switched from onsite to remote support in order to minimise disruption to the team when their NEXIS needs updating. “We used to have to send the unit away to be updated, but now the team at Jigsaw24 can just log in and remote it, without us losing any time with it.”
If anything goes wrong with the NEXIS unit between updates, our team are on hand with remote, phone and email support, as well as providing loan units and help rebuilding any failed drives. “When root6 joined Jigsaw24 and became a far larger company, I was expecting a bigger company to be less on the case, but Jigsaw24 are always on it,” said Nigel. “Even though it’s a bigger gang of people, we’re getting the same immediate service we get from our smaller suppliers.”
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