What we do to maintain our social and environmental performance.
What we do to maintain our social and environmental performance.
As a company, we’re committed to improving our environmental performance, protecting our customers’ assets and having a positive impact on our local community, all while ensuring the wellbeing of our team. While details of all our policies are available separately, below is a quick overview of our corporate social responsibility policies.
At Jigsaw24, we strive for excellence and efficiency in everything we do, and we’re committed to minimising our environmental impact. In order to do this, in accordance with our ISO 14001 accreditation , we will:
This policy represents Jigsaw24’s recognition of the ongoing responsibility we have towards environmental issues, and our commitment to the implementation and sustained development of environmentally sound business operations.
Doing our bit for local schools and businesses
When outsourcing work or otherwise contracting to third parties, we actively seek to support the local business community by contracting to smaller, niche service providers rather then national or multinational generalists. We also work with local schools and colleges to offer technical apprenticeships in our support and engineering departments, and with further and higher education organisations to offer internships and work placements for those in vocational business training. We aim to provide young people with a clear development and training path during their time with us.
Making sure our partners are above board...
We will only do business with companies that share our commitment to treat all stakeholders fairly and ethically in accordance with the United Nations Global Compact on human rights, labour regulations, protection of the environment and anti-corruption. We make every effort to ensure that both Jigsaw24 and our suppliers abide by all relevant legislation, including:
The Finance Director has overall responsibility for procurement within the business, and the finance and procurement team are responsible for supply chain management. When working with subcontractors on a project, the Company appoints a project manager to take responsibility of the subcontractor relationship, in order to provide ourselves and customers with a single point of accountability. We monitor our suppliers and subcontractors using a three point system of audits, operational performance management meetings and customer feedback. Our ISO9001:2008 quality management system provides us with processes and procedures for reviewing supplier performance, including a rolling audit programme that includes unannounced visits to supplier premises and to customer sites.
...and that our team all get a fair shake
At Jigsaw24 everyone has the right to be treated with dignity and respect and not to be disadvantaged in any way as a result of their race, gender, disability, nationality, religion, age, sexual orientation, family status or any other personal characteristic. We are committed to the equal treatment of everyone who works for the Company and those applying to join us. So, we all share an equal obligation to colleagues, customers and business partners to provide a safe, fair and equitable working environment in which each individual can seek, obtain and continue employment without experiencing any form of positive or negative discrimination or harassment. The Company is fully committed to providing equal opportunities in employment and the elimination of unlawful and unfair discrimination, and values the differences that a diverse workforce brings to the organisation. The Company will not discriminate on the grounds of race, gender, disability, nationality, religion, age, sexual orientation, family status or any other irrelevant factor and will build a culture that values openness, fairness and transparency.
Making sure we find the best people
In accordance with the DfE’s ‘Safeguarding Children: Safer Recruitment and Selection in Education Settings’ recommendations, we’ve got a three step process for checking up on new hires:
1. Verify the applicant’s identity and address All applicants must provide:
2. Get employer references
3. Get a Disclosure and Barring Service check (DBS)
Giving something back
We feel that companies should find ways to give back to the community. That’s why we have set up a Community Strategy Group, which is there to help focus and communicate the company’s approach to investment in the community. The group is headed by John Hughes (Jigsaw24’s Director of Finance & Operations) and two members of staff who have been allocated co-ordination roles. Jigsaw24 have supported Children in Need to the tune of £15,000 over the last three years. We have also submitted teams into several charity sport events such as the Robin Hood Marathon (Kelly Holmes Trust and Macmillan), the Derby 10k (Sporting Futures and Rainbow Hospice) and the Cooper Parry 10k (Macmillan).
Our green credentials
In accordance with our ISO 14001 accreditation, we:
We also take pains to dispose of waste ethically, from recycling office waste to becoming a full member of the Distributor Take-Back Scheme (DTS), as defined in regulation 35 of the WEEE Regulations. This means we make a financial contribution towards the development of the network of Designated Collection Facilities for WEEE, instead of collecting waste items in-store. We also offer buy back and recycling schemes to our customers. This enables them to trade in their end of life equipment against new orders, providing a financial incentive for them to adopt greener policies.
The Company is committed to maintaining an ethical approach to global human rights, labour standards, environmental protection and anti-corruption. Also to the wellbeing and conduct of our own employees.
The attitude of our suppliers, contractors and business partners towards these issues should inform our dealings with them.
If any of our employees suspect a supplier or business partner of not adhering to the Company’s policies, guidelines or ethics or, if any employee is offered any form of incentive or bribe, in line with the terms and conditions of employment this must be immediately reported to the Company’s management.
The departmental manager will provide training and advice on the practical application of this policy.
To read more about our Supply Chain Management please download our policy document on the right.
This statement sets out Jigsaw24’s actions in understanding all potential Modern Slavery risks related to the business and to put in place steps that are aimed at ensuring there is no slavery or human trafficking in its own business or its supply chains.
Jigsaw24 are committed to the highest level of ethical standards and integrity in our approach to driving out acts of modern day slavery and human trafficking within our business and from within our supply chains, including sub-contractors, and our partners. We acknowledge our responsibility to the Modern Slavery Act 2015 and will ensure transparency within our Company and with our suppliers of goods and services to the Company.
Jigsaw24 will not support or deal with any business knowingly involved in slavery or human trafficking and our company Directors and Management team will take responsibility for implementing this policy and its objectives and shall provide adequate resources and investment to ensure that slavery and human trafficking is not taking place within the organisation and our supply chains. Jigsaw24 have a zero tolerance approach to any form of modern slavery or human trafficking.
This Policy takes into account, and supports, the policies, procedures and requirements documented in our Integrated Management System, compliant with the requirements of ISO 9001, ISO 14001, ISO 20001 and ISO 27001. The implementation and operation of this management system underlines our commitment to the policy.