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We help businesses, creatives, educational institutions and public sector bodies to improve their performance through better sustainable technology and expert services, support and sales. Find out more about the people and organisations we’re proud to work with. Read more

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We’re one of the UK’s leading B2B technology solutions providers, having delivered amazing levels of service for nearly 30 years. Find out how we use technology to help our customers solve real-world problems while delivering projects in a sustainable, responsible way. Read more

CMS24: Change Management Service

Implement IT changes effectively – without impacting on service delivery.

CMS24: Change Management Service

Implement IT changes effectively – without impacting on service delivery.

A little guidance goes a long way.

Changes to your IT infrastructure can come with the risk of expensive disruption to your business. But with our Change Management Service, CMS24, experienced change managers will help you deliver your IT changes efficiently and successfully.

You’ll work with an ITIL-accredited change manager who will use a proven change process to review your current infrastructure and practices and provide a detailed plan before implementation begins. Thorough testing will ensure changes are working for your business, with help to roll back if needed.

Clear communication with your key stakeholders.

End user testing and a defined rollback plan for tackling issues.

Reduced incident volumes and impact on live service.

Clear recording and documenting of all infrastructure changes.

CMS24 includes:

  • Documentation, review and implementation of infrastructure changes.
  • An ITIL-accredited change manager following a proven change process.
  • Clear communication and reporting with stakeholders.
  • Post-change reviews to confirm the change has had the desired effect.

Why choose CMS24?

Upgrading your IT should be exciting and rewarding, not daunting and painful. With CMS24, we can work closely with your stakeholders to address their concerns while using an industry-proven framework to deliver your project.

Every change is evaluated for benefits and risks before standardised methods and processes are used to minimise the risk of negative impacts. Our change managers will help you log and manage your records, monitor your changes and maintain easy communication with our support engineers and your stakeholders.

CMS24 minimises the risks of disruption to your live service and ensures there’s always a route back should you need it.

David Dudman, Jigsaw24 Services Director

Get in touch

Want to find out more about CMS24? Fill in your details using the form and a member of our team will be in touch!

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