Solutions & Services
Our solutions are designed to give you the best possible experience with your IT. Looking to roll out Apple? We like to think there’s literally nobody better to help you get the ultimate Apple experience. And when it comes to the creative industies, our solutions have been designed by experts who have worked in the field. Read more
Our customers are continually challenging themselves to improve their business, and it’s safe to say we find ourselves working with them as well as for them. From the creative industries to education, we provide a full range of end user solutions and services. Read more
We like to think we do things a little differently than your average IT reseller and service provider. Find out more about the company and team here, and swot up on our news, articles and events before your job interview! Read more
Changes to your IT infrastructure can come with the risk of expensive disruption to your business. But with our Change Management Service, CMS24, experienced change managers will help you deliver your IT changes efficiently and successfully.
You’ll work with an ITIL-accredited change manager who will use a proven change process to review your current infrastructure and practices and provide a detailed plan before implementation begins. Thorough testing will ensure changes are working for your business, with help to roll back if needed.
Clear communication with your key stakeholders.
End user testing and a defined rollback plan for tackling issues.
Reduced incident volumes and impact on live service.
Clear recording and documenting of all infrastructure changes.
Upgrading your IT should be exciting and rewarding, not daunting and painful. With CMS24, we can work closely with your stakeholders to address their concerns while using an industry-proven framework to deliver your project.
Every change is evaluated for benefits and risks before standardised methods and processes are used to minimise the risk of negative impacts. Our change managers will help you log and manage your records, monitor your changes and maintain easy communication with our support engineers and your stakeholders.
David Dudman, Jigsaw24 Services Director
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