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Customers

Our customers are continually challenging themselves to improve their business, and it’s safe to say we find ourselves working with them as well as for them. From the creative industries to education, we provide a full range of end user solutions and services. Read more

About

We like to think we do things a little differently than your average IT reseller and service provider. Find out more about the company and team here, and swot up on our news, articles and events before your job interview! Read more

Jamf

The industry leader for Apple device management, with Jamf Pro, Jamf Now and Jamf Connect

Jamf

The industry leader for Apple device management, with Jamf Pro, Jamf Now and Jamf Connect

About Jamf

Jamf create industry-leading device management solutions for Mac, iPad, iPhone and Apple TV. Whether you’re a small business or growing enterprise, they’ve got a solution that will help empower end users, while making things a whole lot easier on IT teams. As a Jamf Gold Reseller, with the highest number of certified engineers in the UK, we’re the best people to come to to help you implement Jamf Pro, Jamf Now and Jamf Connect.

About Jigsaw24 and Jamf

We’re a leading UK Jamf reseller, with Gold Reseller and Certified Jumpstart Integrator status. We’ve been implementing, supporting and managing Jamf Pro since 2009 in companies and educational establishments of all shapes and sizes, so there are no safer hands for your Jamf Pro deployment. Having provided Apple devices, solutions and services for over 25 years, our team really understand how your devices interact with Jamf Pro and your wider IT ecosystem. From licensing to support, training to managed services, we can offer a customised solution to meet your requirements, whether that’s a single setup or complex multi-site implementation.

Jamf solutions

Jamf Pro

Jamf Pro is the world’s leading Apple device management solution, designed to help you maintain centralised control over your Mac computers, iOS devices and Apple TVs, and let you inventory, deploy and secure devices with ease.

Jamf Pro fully integrates with Apple Business Manager and provides day-zero support for new features, so you can take immediate advantage of zero-touch deployment, volume purchasing and app management, as well as native security features. It empowers IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

Jamf Now

Much like Jamf Pro, Jamf Now is on-demand Apple mobile device management, allowing zero-touch deployment for Apple devices. Where it differs is that it’s designed specifically for smaller deployments of 1-199 devices. That makes it perfect for small to medium businesses and creative agencies, who don’t require the enterprise-level features and functionality of Jamf Pro.

With Jamf Now, you can easily deploy settings, apps, restrictions and more for groups of devices in minutes, all from one place. Whether you need management for macOS machines (MacBook Pro, iMac, Mac mini) or iOS devices (iPad and iPhone), Jamf Now is fast, accessible and affordable, so you can support your users without needing a dedicated IT manager.

Jamf Connect

Jamf Connect lets you streamline Mac authentication and account management, eliminating the need to bind a Mac to Active Directory, but maintaining account security. End users can simply unbox their Mac, turn it on and access all of their corporate applications after signing on with a single set of Okta, Microsoft Azure or Google Suite credentials.

With one Mac username and password, Jamf Connect creates a better Mac experience for your users, keeping account credentials in sync between your identity provider and local Mac machines.

Our Jamf Pro services

Managed Jamf Pro

Comprehensive management from Jamf Pro for macOS and iOS devices, covering:

 - Monthly packaging and core app deployment.

 - A dedicated service desk for incidents.

 - The reporting of assets and configuration statuses.

 - Unlimited creation and revision of customer policies.

 - Unlimited App Store application packaging and deployment.

- Device enrolment through Apple Business Manager.

Jamf Pro technical training

Effective technical training on Jamf Pro

Delivered by our technical Apple and Jamf Pro experts, our iOS and macOS Core Essentials courses have been designed for IT teams that are more familiar with Windows environments, and need some in-depth Apple and mobile device management (MDM) training.

Through a structured and practical hands-on session, our courses will ensure attendees will leave skilled up on macOS and iOS functionalities within Jamf Pro. These are one day sessions, available at our Nottingham or London offices. The cost is £350 per person (min. booking of three people) and includes all the hardware you’ll need, plus lunch and refreshments for the day.

Jamf Pro support

Effective support for Jamf Pro

If you want to manage your own Jamf deployment but are concerned about having adequate tech support, we can provide expert support to assist and maintain your Jamf Pro estate, to make sure you provide the best possible service to your end users. 

We offer the following Jamf Pro support packages:
 

Standard
Support from a certified Jamf expert, certified Apple professionals and an ITIL-underpinned support desk, with responses within four hours. Provides assistance with profile and package creation, workflow troubleshooting and escalation to Jamf.

£6500
 

Standard+ 
As above, but also including two onsite project days per year with a Jamf Certified Administrator, Jamf bi-annual roadmap reviews, project planning for upcoming business requirements and a dedicated email support line.

£13,000
 

Enterprise
As above, but with four onsite project days per year, access to a Service Delivery Manager, upgrade planning for two Apple and Jamf major releases per year, a dedicated Certified Jamf Expert and helpdesk number, fully managed environments and change management.

Price on application

Tier Zero Support: MDM For Self Service

Watch our webinar with Jamf on how utilising MDM for self service can lead to Tier Zero Support for IT. It covers the functionality that MDM solutions provide and how it can enable processes like redeployment for remote workers, log gathering and remote support to be carried out simply. 

Get in touch

Got any questions about Jamf? One of our team of experts can help! Pop your details in the form and our team will get in touch. Alternatively, call us on 03332 400 888, email solutions@Jigsaw24.com

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