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Why upgrade your ICON to an S6?

As of the 31st August 2018, Avid will officially be withdrawing support for ICON D-Control and D-Command hardware, meaning you’ll no longer be able to get technical support for these consoles, and there’ll be no reliable Avid stock of replacement parts if something fails.


Liz Sunter
Why upgrade to an Avid S6?

The most compelling reason to make the switch is that, should something go wrong with your ICON setup after August, getting up and running and delivering your project on time will become a lot more difficult. But the S6 is a phenomenal piece of kit in its own right, and has a lot to offer even if your ICON is in relatively good nick.

Launched in September 2013, the Avid Pro Tools | S6 controller has rapidly become a new industry standard, with installs in many of the world’s top professional audio facilities around the world.

Leveraging the best of the ICON and Euphonix System 5 product families in a revolutionary modular design, Pro Tools | S6 delivers superior ergonomics and intelligent studio control, providing an intuitive, immersive experience for the modern workflow.


The S6 delivers the performance you need to complete projects faster and create the best sounding mixes possible, there’s never been a better time to upgrade your ICON than now.

“Everything about the S6 is conducive to a faster mixing process,” explains our product expert, Saxon Greenep. “Its customisability is really exciting. You can start with an eight fader system and scale up, like you did with the ICON, but the S6 allows you to move different modules around to suit whatever project you’re working on, so everything you need is in arm’s reach. You can also use Layouts to set up templates for up to 48 sessions, and do really convenient things like putting VCA spills anywhere on the desk, or monitoring up to 32 tracks directly on the S6’s display rather than having to split your attention between the desk and Pro Tools.


“The S6 gives you more control over Pro Tools – the ICON’s a great piece of kit, but it’s fairly limited in terms of what you can achieve with Pro Tools. With the S6, you have direct access to things that are almost at a settings level in Pro Tools.”


How to upgrade

Like any technological investment, upgrading your console needs to be done with one eye on the future – there’s no benefit in investing in equipment that will become obsolete just a year or two down the line. It’s crucial to give proper consideration to futureproofing your setup.

As an Avid Elite Reseller, we can advise on this, and provide you with all the tools you need to build your ideal audio setup (as well as install and support it). And because we want you to get the most out of your room, we’ll send along one of our networking experts free of charge when you’re ready to upgrade, so you can get advice on how to integrate the S6 with your existing systems and workflow.

All you need to do is get in touch with the team on the details below, or contact your account manager if you’re already a customer.


Trading in your ICON

Until June 15th, Avid are offering trade-in details for anyone who wants to replace their D-Control or D-Command with an S6. Depending on the model you want to replace, you can save up to 31% of the cost of your new setup. Get in touch with details of your current setup and we'll help you calculate how much you can save. 

Some FAQs...

Why is this happening? Products and software versions are retired for a number of reasons, including market demands, change driven by technical innovation, or the simple fact that systems mature over time and are replaced by functionally richer technology.

While this is an established part of the overall product life cycle, we know that end of life milestones like this often prompt companies to review their own technology and how any given end of life announcement will impact their environment.

All ICON desks have already reached their final sales date (31st December 2009 for the Blue versions and 31st December 2014 for the ES versions), and support will terminate on the 31stAugust 2018. After that date, all forms of Avid service, technical support and spare parts will cease. Which means it’s probably time to think about how your environment would be affected should your ICON fail.

Will my ICON still support Pro Tools updates? While Avid may no longer support the console, they are maintaining compatibility with the latest releases of Pro Tools (v11, v12 and 2018) for the time being. However, they’re under no obligation to do this, and could remove backwards compatibility with the ICON from Pro Tools at any time, which is one of the reasons why we recommend upgrading. 

What if I'm not in a position to upgrade? We can still help. Get in touch with the team on the details below to find out more about getting your ICON serviced, so you enter the post-support era with your setup in the best possible condition. We’ll also be able to provide support and parts for your ICON for as long as we have stock (though there’s no guarantee how long that will be).

If you want to know more, give us a call on 03332 409 306 or email For all the latest news, follow @WeAreJigsaw24 on Twitter, or ‘Like’ us on Facebook.



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