Adobe Creative Cloud users given the all clear to move to OS X Yosemite

Our reaction to a new version of OS X is always excitement – Dark Mode! Look at Spotlight! – mixed with the nagging worry that our software might not support it. Do we dare download yet? How long should we wait?  Thankfully, Adobe have given Creative Cloud users the all clear to move to the newly released OS X 10.10 Yosemite. 

In their official statement, Adobe say: “Adobe and Apple have worked closely together to test Adobe Creative Cloud applications for reliability, performance and user experience when installed on Intel based systems running OS X Yosemite (v10.10). The latest versions of all Adobe CC products are compatible. In addition to the current Photoshop CC release (2014.2), the Photoshop team has also tested Photoshop CC (14.2.1) and CS6 (13.0.6; 13.1.2) for compatibility.”

This means you can be confident that moving to Yosemite won’t affect the performance of your Creative Cloud apps, or stop you being able to access any of your files or tools. However, if you do encounter a bug the testers didn’t spot, you can report it to Adobe here.

Frequently asked questions

Do any of the Adobe Creative Cloud applications require updates to be compatible with OS X Yosemite?


Are Adobe aware of any issues, bugs, or odd user experiences when using CC or Adobe Acrobat products with OS X Yosemite?

Apple has improved security by introducing their new ‘V2 code signing’ (this is a way to guarantee that the application came from the developer and has not been altered, infected with a virus or damaged in any way). While Adobe is signing future updates with V2, some applications that are signed with the older V1 code signing may issue a warning: “<Adobe Application> can’t be opened because the identity of the developer cannot be confirmed.”

When using OS X 10.10 with Safari 8, PDFs do not open using the Adobe Acrobat or Reader PDF browser plug-in. When opening a PDF in a browser, Safari’s Preview is the default PDF viewer. You must explicitly set the Adobe plug-in as the default PDF viewer.

In our testing we have found no other significant issues with running Creative Cloud products with OS X Yosemite.

How do I install any future updates for compatibility?

If updates for OS X Yosemite compatibility with Creative Cloud products are required in the future, you will be notified of any updates with the Creative Cloud Desktop App or through the desktop application itself.

I use a number of plug-ins with my current version of Creative Cloud applications. Are these plug-ins compatible with running OS X Yosemite?

Customers are encouraged to check plug-in compatibility by contacting the plug-in vendor before upgrading to OS X Yosemite. For third-party products, contact the manufacturer for guidance.

Do Adobe offer technical support for their products running on OS X Yosemite?

Adobe offer support to customers running OS X Yosemite in accordance with our standard customer support policies.

I am a volume licensing customer. How do I get updates for my Creative Cloud products?

Adobe recommends following your company’s internal guidelines to manage updates. You may want to contact the IT person who manages your Adobe licences for information about your corporate policies on updating software. For volume licensing customers, IT admins should visit Creative Cloud Packager to learn how to package updates for silent deployment of CC and CS6.

Are the trial versions of individual products compatible with OS X Yosemite?

Yes. If a full version of a product is compatible with OS X Yosemite, then the trial version of that product is compatible as well.  Any known issues described in this document also apply to the trial versions.

You can read these FAQs in full over at Adobe’s website.

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