An apology: On Tuesday 4 March 2014, we ran a story on our blog detailing Autodesk’s announcement of the final release of their Softimage software.
All at Jigsaw24 would like to apologise for the mistiming and tone used in this article. We try to keep our brand’s style light-hearted, but understand a more considered approach was needed here. Sorry to any of the dedicated Softimage users who happened to find this news out from us in this way, rather than from the official Autodesk press release. We have posted the official announcement from Autodesk below, including details and FAQs on everything Softimage users need to know about the future of Softimage. We will also continue to support our loyal Autodesk and Autodesk Softimage users with advice.
Softimage final release announcement
We regret to inform you that the upcoming 2015 release will be the last one for Softimage® software. This final version is expected to ship on or around April 14, 2014. Autodesk will continue to offer product support until April 30, 2016. We will also provide Softimage support services (including Hot Fixes and Service Packs) to all Softimage customers with Autodesk Subscription, at no cost, until April 30, 2016.
We understand that you will now need time to re-evaluate your production capabilities. To help you, we are offering Autodesk Softimage Subscription customers special no-cost options to migrate to either Maya or 3ds Max software while continuing to use Softimage in production. These options will be available until February 1, 2016. Upgrade paths are also available for customers who are not on Subscription.
Although this decision is a difficult one, we do believe that by focusing our development efforts, we can better serve the needs of the media and entertainment industry and provide customers with better products, faster. Autodesk wants to continue its relationship with you into the future. We regret any inconvenience that this may cause; however, we believe that you will find our new transition product offerings very attractive.
What is happening to Softimage?
Autodesk Softimage 2015 will be the last version release of the software. As of March 28, 2014, customers will no longer be able to purchase new standalone licenses. For Softimage customers who are currently on Autodesk Subscription, there will be options to migrate to transition offerings that include either Autodesk Maya or Autodesk 3ds Max for no additional cost.
How long will Autodesk provide support services for Softimage?
Autodesk plans to provide support and maintenance services to Softimage customers with active Autodesk Subscription contracts until April 30, 2016 or until the end of their contract in cases where an existing contract has a later expiry date. Customers renewing Subscription contracts will be able to continue to do so until April 30, 2016. Where necessary, contracts after March 28, 2014 will be prorated to end on April 30, 2016.
What about Service Packs?
Ongoing maintenance development (Hot Fixes and Service Packs) will continue for all Softimage customers (Subscription and non-Subscription) for a two-year support period (until April 30, 2016). All customers will be entitled to any Hot Fixes or Service Packs released for their version of software. However, an Autodesk Subscription contract will be required to access any additional customer support.