Win a Wacom Intuos Pro by sharing productivity tips and pics

Win a Wacom Intuos Pro by sharing productivity tips and pics

Calling all design teams and creative studios! Would you like to win a Wacom Intuos Pro? Just share your best creativity or productivity tip with us by emailing or getting in touch on social media to be in with a chance of winning our design team’s graphics tablet of choice. 

To celebrate our 25th birthday this year, we’re looking back at the last quarter century of creative work, and where it’s heading. We want to hear from you guys about your own creative workflow and how you stay as productive as possible.

How to enter

For your chance to get your hands on a free Wacom Intuos Pro, let us know your top creativity and productivity tips with us on Twitter and Facebook with hashtag #Y25Wacom, or email, or send a picture of the creative team working away that captures what a day in the life of your studio looks like. Your tips could include anything from advice on the tech you use to stay productive (your most used Wacom, Adobe or Apple shortcuts, for example), to an insight into how your team stays creative – we want to see how your team work, and the more interesting the better, so feel free to get creative!

The competition ends on Friday 30th June, so get thinking and snapping, and get your entries in sharpish if you want to be in with a chance of winning!

Terms and conditions

– The prize is 1x Wacom Intuos Pro Creative Pen Tablet Medium (2017). There is one tablet available to be won.

– The competition closes at 11.59pm on Friday 30th June 2017. Any entries received after the closing date will unfortunately not be considered.

– The competition winner will be chosen by our judging panel on Monday 3rd July 2017.

– The winner will be informed via the platform through which they entered (Twitter or Facebook) on that day, and delivery of prize will be arranged.

– By submitting your tip and photo, you agree to Jigsaw24 possibly using your entry (including text, photo, entrant name and company name) in future marketing, including online, print, email and social media collateral.

– Entrants must be based in the United Kingdom.

– The competition is not open to any employee of Jigsaw24 (nice try though, guys…).

So best of luck, everyone, we’re looking forward to seeing your best tips and pics!

Want to know more? Give us a call on 03332 409 306 or email For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

How to build an agile, multi-speed IT strategy (with no stress!)

How to build an agile, multi-speed IT strategy (with no stress!)

In this digital age, new technology underpins everything, and is used to create new business models and make customer experiences deeper and more rewarding. So to stay agile and respond quickly to opportunities, businesses need to develop the right technology and IT strategy – and Apple should be a big part of your thinking… 

Of course, constantly trying to keep up with the speed of digital and do it as quickly as possible to create value and hit business goals can put a huge strain on any company’s tech platforms, not to mention giving you a headache. According to research by Info-Tech, 47% of business leaders feel that business goals are unsupported by IT, and if IT can’t support projects that directly benefit the business, it can be seen to be an expenditure with little value.

Effective IT strategies help bring IT in line with your business, however, Info-Tech also report that 92% of IT departments surveyed claimed their IT strategies were less than adequate, with many being seen as “too technical” in wording and content, and not focusing on people or processes. A clear strategy that marries IT up with business needs and objectives, based on in-depth understanding of the business environment, current state of IT, drivers and constraints will help thrust IT into a leadership role.

The need for ‘multi-speed’

We hear the word ‘agile’ bandied around a lot when it comes to developing an IT strategy, but what exactly does it mean? Business strategies need to be flexible and respond to changes in the market, with the ability to change direction and create new opportunities, and it’s the same with IT strategy, with the technology needing to be able to support regular changes of the business’s overall strategy.

While speed and agility are key factors in responding to innovation and disruption, older everyday IT systems within businesses are often not up to that quick tempo and need more care. Shifting operating models sit somewhere in between in terms of the pace of change required. Which is where a more contemporary ‘multi-speed’ approach to IT strategy is required.

Accenture Strategy recently surveyed more than 900 executives on the need for, and ability to deliver, multi-speed IT, and while there was broad agreement on the need, opinions on ability vary greatly. 88% of executives believe that the IT organisation needs to broaden its scope and keep pace with the evolving needs of the business; 70% of executives believed they or their IT organisation could operate and simultaneously support multiple business objectives, or ‘multi-speed IT'; 81% of executives stated that most IT organisations do not know how to operate effectively while supporting multiple objectives at the same time.

So what to do? A few steps for CIOs who want to go multi-speed could include: Firstly, and most importantly, recognising the business needs for multi-speed IT and understanding the current operating model needs to change, then employing new agile methods and governance to support those new ways of operating. You’ll then need to have a rethink of your current infrastructure to accommodate any new tech, and then finally take a good look at your strategy to ascertain where new skills might be needed to support your agile, multi-speed IT strategy.

Introducing Apple

If you are looking at implementing a new agile, innovative, multi-speed IT strategy, Apple is likely going to be a part of that. Apple tech is now a firm fixture in business environments, often as part of a mixed platform setup, but when factoring it into IT strategy, there are still some perceptions that it can be an expensive investment, although the return on investment is actually far greater than cheaper PC counterparts.

During their own internal Apple rollout, when PC giants IBM introduced Apple to their organisation, they did conclude that computers cost around 21% more than similar PC models, but also found that they had a 47% higher residual value, and that they were saving $535 in ongoing costs for every Mac they deployed. Even without taking into account the support savings, the low software costs and high residual value that are part and parcel of owning a Mac pretty much cancel out that extra initial outlay. And in terms of support, they found that a dedicated Mac helpdesk had 98% first time issue resolution with 84% customer satisfaction, compared to 53% for their Windows helpdesk.

Supporting your IT

Bringing in a raft of new Apple devices to a business who are traditionally PC-based can often have a strain on your IT team though. They may only be used to the tools and resources to manage PCs, aren’t set up to manage Macs, and may not be prepared for the regular update/release cycle Apple have, which is different to the core PC fleet. So a little tech support help is often a good idea.

For example, when Hachette UK wanted to consolidate their existing Mac support contracts into one single support agreement that covered both day to day support and project-based work, including helping them transfer five offices to a new, central premises, they came to us to help. We now provide a comprehensive support and repair service for Hachette UK, including onsite engineers to handle the Apple side of their service desk, phone and email support in case of escalations, installation and configuration of new machines, deployment to desk and more.

They now receive more comprehensive, better value support for their Mac users, from onsite engineers embedded in the Hachette team. They have a team of engineers familiar with the Hachette environment available for cover and
times of high workload, a single point of contact for all their team, with additional resource available at peak times, better second and third line support, a managed repairs service for faulty units, as well as strategic advice for key projects. Read the full case study on our work with Hachette UK here.

How we can help

If you’re considering reviewing, updating or building your IT strategy over the next five years, and want a clear roadmap for your Apple estate, we can help. Our team have been supporting mixed environments for 25 years, and provide nationwide support coverage for some of the UK’s biggest creative companies, often working with their existing Windows-centric systems integrators to ensure Mac and PC users can enjoy equality of service. We can even provide fully outsourced IT options to take the pressure of supporting Apple environments off your own team.

Rather than delaying support while you retrain existing staff or taking on the additional overheads that come with a new hire, many companies choose to outsource their Apple support to a third party specialist. And instead of bringing everything in house, we’re now seeing central IT teams acting as hubs for ‘multisourced’ IT services – where every service is delivered by a specialist provider, all of whom report to the same team within your organisation. That internal team then manage these different specialists in order to deliver as-and- when access to services for end users.

While this might sound intimidating, managing specialists is often a far more efficient use of your team’s time than attempting to deliver services or support themselves when they aren’t fully conversant in the technology that needs to be supported. In this whitepaper, we’ll be looking at the changing face of IT service provision, what you need to consider when choosing an outsource partner, and how this can affect your IT budget.

Not only will outsourcing take the hassle out of managing and supporting your tech, but it can seriously save you money too. We offer three varying levels of outsourced support whether you need to cover a company-wide deployment, or a few staff members insisting on using Mac, including a full time Apple engineer working as part of your team, an onsite helpdesk or your own tech bar.

If you’d like to find out more about laying out your IT strategy, implementing Apple and outsourcing your IT, give us a call on 03332 409 365 or email For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

NAB 2017: Dolby announce new Atmos Production Suite and Mastering Suite

NAB 2017: Dolby announce new Atmos Production Suite and Mastering Suite

After Avid’s announcement that the forthcoming release of Pro Tools HD will offer native Dolby Atmos mixing, there was more Dolby news brewing at NAB 2017, with the release of two new software bundles – the Dolby Atmos Production Suite and Dolby Atmos Mastering Suite.

Although theatrical Atmos will still require a Dolby hardware rendering and mastering unit (RMU) in a Dolby-approved room for deliverables, the new Dolby software packages will allow deliverables for domestic use, letting audio professionals create, mix, master, and edit high quality Dolby Atmos content for Blu-ray, digital delivery, gaming and virtual reality. It also appears they have bumped up the the bed tracks to 9.1. Here’s the lowdown from Dolby:

Dolby Atmos Mastering Suite

– Create, edit, mix, and master high quality Dolby Atmos content for Blu-ray and digital delivery.

– Enable Dolby Atmos workflows in editorial and premix rooms with the Dolby Atmos Production Suite.

– End-to-end content production for linear cinematic and virtual-augmented-mixed reality applications.

– Quality control (QC) of Dolby Atmos master files.


– One seat of Dolby Atmos HT-RMU Rendering and Mastering Software for Windows.

– Three copies of the Dolby Atmos Production Suite for Mac.

– Dolby Atmos Conversion Tool.


Dolby Atmos Production Suite

– Allows monitoring of content on your Mac without the need for additional hardware.

– Provides editorial and premix functionality for film and TV content, along with a complete end-to-end workflow for VR content.

– Enables playback and QC of any Dolby Atmos master file type, greatly simplifying QC workflows for high value content.


– Dolby Atmos Renderer application for Mac.

– Dolby Atmos Panner plug-in for Pro Tools.

– Dolby Atmos Panner plug-ins for VR for Pro Tools.

– Dolby Atmos Monitor application.

– VR Transcoder application.

– Session templates and documentation.

If you want to know more on the biggest and best NAB Show releases, give us a call on 03332 409 306 or email For all the latest news, follow @WeAreJigsaw24 on Twitter‘Like’ us on Facebook or take a look at our roundup post.

Migrating from your old Xserve to new infrastructure

Migrating from your old Xserve to new infrastructure

We get it, you love your old Apple Xserve. You’ve grown up with it, got to know its quirks and foibles, and shared sweet memories in the soft glow of its system identifier light. But while Apple’s rack-mounted server may have been a loyal servant to your business over the years, it’s now obsolete. So it’s high time to move on from your outdated architecture and get with a new model.

Apple discontinued the Xserve all the way back in 2011, realising their server market was too small to actively compete with mainstream manufacturers. While it’s still supported up to OS X El Capitan, and you’ll probably get a couple of years of updates yet, if you want to use Apple’s latest operating system, you’ll find macOS Sierra has dropped software support for the systems altogether. So to make sure you’re up to date, compliant and – above all – secure, you’ll need to invest in new infrastructure hardware.

Originally, those wanting to continue using Apple for their server-based needs were catered for in the shape of the old Mac Pro tower or the more compact Mac Mini Server option. These ran the macOS Server system which, since the discontinuation of the Xserve, began getting simpler so that it was able to run on the more basic machines.

But for businesses who require enterprise-grade, industrial-strength servers, this solution wouldn’t really be ideal. So what next for former Xserve acolytes who need a server to cover deployments of both Mac and PC?

Many large Mac-based companies have been running Unix AppleShare file servers for years, so a rack-mount, scalable Unix-based server is the strongest option. You’ll find that many new servers from the likes of HP, Dell and IBM will actually cost you less than the price of the original Xserve, include more options for storage, and are easier to expand and scale with your business needs.

And if you still find yourself feeling overly attached to your old server, you could always do what some creative clever-clogs have done and turn your old Xserve into a coffee table.


Don’t live in the past; get your infrastructure reviewed

To make sure your setup’s as future- and disaster-proof as possible, book an infrastructure review with our expert field team. For just £450, they’ll visit your premises to ascertain how resilient your systems are, and provide recommendations for strengthening them further or ensuring you can support new formats and standards.

As well as help migrating from obsolete solutions such as Xserve, we can advise on:

– Storage utilisation and growth.

– Removing network bottlenecks.

– Securing critical systems.

– Creating a business continuity plan.

– Disaster recovery strategy.

– Developing cloud strategy.

– Integrating Mac and Windows environments.

Want to know more about Xserve, infrastructure and beyond? Give us a call on 03332 409 306 or email For all the latest news and reviews, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook


NAB 2017: New TVLogic reference 4K and OLED monitors

NAB 2017: New TVLogic reference 4K and OLED monitors

LCD and OLED HD displays manufacturer TVLogic are choosing NAB 2017 to introduce several new 4K HDR and OLED monitors. The new displays are designed to address the ever-increasing demands of broadcast, production, post-production, and multi-viewer applications. Here’s the full press release… 

The new lineup includes the LUM-310R – a 31″ 4K HDR Reference Master monitor featuring 2000 nit maximum luminance, the LEM-550R – a 55″ UHD OLED HDR monitor for broadcast QC and post production, the VFM-055A – a 5.5″ HD OLED viewfinder/onboard monitor offering stunning cinematic quality, and the LVM-171S – a 17″ QC-Grade HD Dual-Channel LCD monitor with unmatched wide viewing. The displays will be on display at the company’s Booth N5306 during NAB.

Wes Donahue, Director of Channel Sales & Marketing, TVLogic USA & Latin America, said: “We look forward to major industry events and shows each year, such as NAB, where we have an opportunity to showcase our newest products while also having a chance to meet one-on-one with our customers. This year, we are highlighting some of our most advanced video monitor designs ever. As high-resolution image technologies like 4K and HDR continue to struggle toward standardisation, the need for reference monitors that support a range of new imaging formats is imperative. NAB is the perfect venue to introduce these offerings to the industry.”



The LUM-310R is a 4K HDR Reference Master production monitor with a 31″ wide Super-IPS 4K LCD (4096 x 2160) and a local-dimming backlight array designed to reproduce reference HDR content at a maximum luminance of 2000 nits with a simultaneous deep black minimum of 0.002 nits.

The LUM-310R supports various HDR standards such as SMPTE ST2084, ST2086 and ST2094 (pending), Hybrid-Log Gamma (HLG), and more. It also supports multiple colour gamuts including Rec.709, DCI-P3, and Rec.2020. Signal I/O includes 3G/6G/12G-SDI input via one, two, or four SDI connections as well as HDMI (ver. 2.0).


The LEM-550R is a QC-Grade HDR monitor for broadcast and post-production with a 55″ OLED panel with UHD resolution of 3840 x 2160. The OLED panel can reproduce a maximum luminance of up to 750 nits. The LEM-550R supports various HDR standards such as SMPTE ST2084, ST2086 and ST2094 (pending), Hybrid-Log Gamma (HLG), and others. It also supports multiple colour gamuts including Rec.709, DCI, and Rec.2020. Signal I/O includes 3G/6G/12G-SDI input via one, two, or four SDI connections as well as HDMI (ver. 2.0).


The VFM-055A is a 5.5″ OLED (organic LED) on-camera viewfinder monitor with native 1920×1080 resolution. It offers truly cinematic image quality with deep blacks, wide-gamut colour reproduction, a very wide viewing angle, and support for multiple video formats via 3G-SDI and HDMI 1.4 inputs. Useful functions include cinema camera log-to-linear LUT conversion, HDMI-SDI cross-converted output, waveform and vector scope, markers, focus assist, audio level meters and more.


The new LVM-171S is TVLogic’s top QC-Grade 17″ model with a 16.5″ IPS LCD panel with 1920×1080 native resolution, wide-gamut reproduction (up to DCI-P3) enhanced contrast ratio and wide viewing angle all unmatched by other LCD monitors. A completely redesigned video processing unit provides powerful dual-channel performance and artefact-free image reproduction. Support for various cinema camera log-to-linear LUTs, easy field upgradability and a full array of image processing features are standard.

If you want to know more on the biggest and best NAB Show releases, give us a call on 03332 409 306 or email For all the latest news, follow @WeAreJigsaw24 on Twitter‘Like’ us on Facebook or take a look at our roundup post.

Your 1:1 iPad roadmap: 11 essential steps to a successful rollout

Your 1:1 iPad roadmap: 11 essential steps to a successful rollout

iPad and mobile technology is great for education, but implementing a whole-school or year-group 1:1 (that’s one device per user) iPad scheme can be a little daunting. But, with careful planning beforehand (and perhaps a little helping hand from a reliable IT partner…), everything should go smoothly and you’ll be seeing improved learning outcomes and teaching benefits in no time. 

Check out our 1:1 iPad roadmap for the essential steps you need to consider to achieve your 1:1 iPad vision…

Your 1:1 iPad roadmap: Your 11 essential steps to achieving a successful 1:1 iPad rollout

Your 1:1 iPad roadmap

Want to know more about iPad in education? Drop us an email at or call 03332 409 290. For everything else, including the latest news, events and offers, follow us on Twitter @WeAreJigsaw24 or ‘like’ us on Facebook.

Blackmagic Design announce the new Ursa Mini Pro camcorder

Blackmagic Design announce the new Ursa Mini Pro camcorder

There were collective high fives in the office on hearing Blackmagic Design’s press conference in which they unveiled the new Ursa Mini Pro camcorder. Suited to film, broadcast, and studio work, they’re essentially positioning the new camera as three products in one, which will suit the needs of every shooter. And as it’s launched at a very competitive price point compared to similar cameras on the market, we think everyone else is going to be just as excited as us.

The Blackmagic Design Ursa Mini Pro features an interchangeable lens mount for quickly swapping out Canon EF, cinema PL, or broadcast B4 mounts, and they’ve even got a Nikon F mount on the horizon. The camera’s button layout has been designed for multiple users, with tactile feedback and the ability to access controls in two ways – a big boon for film.

URSA Mini Pro

Just as with the Ursa Mini 4.6K, the Ursa Mini Pro features a Super 35 sensor for higher than DCI 4K resolution and 15 stops of dynamic range. The Ursa Mini Pro can record 4.6K footage at up to 60 frames per second, and your footage is saved to dual CFast or dual SD cards (there’s an optional SSD dock if you need it, too). You can record in a range of formats including Cinema DNG RAW and ProRes 4:4:4 and 4:2:2.

Also announced in Blackmagic Design’s press conference were two new DaVinci Resolve panels, and footage from the Ursa Mini Pro will be well at home in DaVinci Resolve – you even get a full copy of the software included when you buy it! But enough gushing from us – here’s what Blackmagic Design said:

“We are excited about this new model because it really builds on the success of URSA Mini and combines the best digital film technology with the most advanced broadcast features and ergonomics available. URSA Mini Pro is powerful enough to be used on high end feature films and television shows, versatile enough to be used for broadcast news and live multi camera event production, and affordable enough for indie filmmakers and even students!”

URSA Mini Pro Rear Angle - blog

The Blackmagic Design Ursa Mini Pro is available to preorder from Jigsaw24 now. Currently shooting with the the original, first generation Ursa? Blackmagic Design have kindly said they’ll be offering an upgrade option to the Ursa Mini Pro, whereby you pay a set amount, keep your beloved Ursa, and get the new version for a reduced price!

Want to know more about the Blackmagic Design Ursa Mini Pro? Give us a call on 03332 409 306 or email For all the latest news, follow @Jigsaw24Video on Twitter or ‘Like’ us on Facebook.


How to set up the Atomos Flame series with the Sony FS7

How to set up the Atomos Flame series with the Sony FS7

Want to get the most our of your Sony PXW-FS7? This video takes you step by step through how to set up an Atomos Flame series recorder with the FS7, and how connecting with Atomos dramatically adds value with more professional monitoring and recording functionality.

Sony FS7 Setup with the Atomos Flame Series from Atomos Video on Vimeo.

For more information on the Sony FS7 and Atomos Flame range, email or call 03332 409 306. For everything else, ‘like’ us on Facebook or follow us on Twitter @WeAreJigsaw24.

Video: Easy client backup and archiving

Video: Easy client backup and archiving

In this presentation, Jigsaw24’s backup specialists Tom and Phill show us step by step a fast, efficient and worry-free way to back up and archive, featuring CrashPlan by Code42 and YoYotta ID.

Want to know more about backup and archiving? Get in touch with the team on 03332 409 288, email or visit

How to upgrade your Mac to macOS High Sierra

How to upgrade your Mac to macOS High Sierra

Making sure your Mac end users are all on the same operating system is important. Not only does it mean everyone has access to the same great new macOS features, but some software only runs on certain versions of the OS, so what you don’t want is different people with different software versions, making files incompatable.

And while brand new Mac computers will ship with the latest version of macOS pre-installed, if you’re using older machines, and want the latest iteration of Apple’s operating system, you’ll need to upgrade. So here’s a quick step-by-step guide to upgrading individual Macs to macOS High Sierra, if they’re not already managed in a device management solution.

macOS High Sierra requirements

First thing’s first, you’ll need to know whether your Mac can actually support the latest version of macOS (but don’t worry, we can tell you this!), as not all older hardware and operating systems do. Apple advise you’ll also need at least 2GB of RAM and 14.3GB of free storage space to install macOS Sierra, although we would recommend much higher than 2GB RAM – at least 4GB but ideally 8GB.

To find out what model your Mac is, plus your memory, storage, and version of OS X, choose About This Mac from the Apple menu (). Supported Mac models are iMac (Late 2009 or newer), MacBook (Late 2009 or newer), MacBook Pro (Mid 2010 or newer), MacBook Air (Late 2010 or newer), Mac mini (Mid 2010 or newer) and Mac Pro (Mid 2010 or newer).

Installing macOS High Sierra

You can download the new upgrade from the High Sierra page on the Mac App Store. Here’s what you need to do:

1. Back up your Mac. Whether it’s to Time Machine, a NAS, or enterprise cloud storage, backing up your machine before you install any upgrades is always good practice.

2. Open the Mac App Store app on your Mac from the Applications folder, Launchpad, Spotlight or the Apple menu ().

3. If macOS High Sierra doesn’t show automatically, search the App Store for macOS High Sierra, or go directly to the macOS High Sierra page.

4. Click the Download button on the macOS High Sierra page. A file named Install macOS High Sierra downloads to your Applications folder or Launchpad, depending on what your current OS is.

5. After it’s finished downloading, Install macOS High Sierra opens automatically. Click Continue and follow the onscreen instructions.

Upgrading managed devices

If you’re already using a device management solution, you’re already applying settings, permissions and packages to new devices as soon as they’re turned on. That means the minute a new user logs in, their device starts loading the software you want them to have, and you have clear visibility over any changes. You’re then able to roll out operating system updates to all your end users’ devices at once at a strategic time (after you’ve tested them for compatibility with your core business software, of course) without even touching them.

Want to know more about Apple and managed devices? Give us a call on 03332 409 306, email or pop your details in the form below. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.