Whether you’re a whizz with Mac computers and iOS device deployments, or a complete newcomer to Apple hardware and software, a little training (or a quick refresher) never goes amiss. So we’ve put together a catalogue of Apple training courses designed for end users and tech admin staff within businesses – all hosted by Apple-accredited trainers and certified Apple technicians – to make sure you’re up to speed with the latest versions of Apple operating systems, and the techie stuff behind it all…
How do these benefit my business?
Our Apple training programmes are tailored for every business type and every level of staff, from executives to sales staff to technical teams. If your end users are just making the move from PC to Mac, we have introductory courses that will get them acclimatised with the user interface culture shock, and user experience workflow including iCloud and the like, as well as get them moving from Microsoft Office apps like PowerPoint to using Apple’s own powerful Keynote software.
For technical staff, we’ll take the guesswork out of iOS and OS X, going deep into how to manage devices using mobile device management (MDM) solutions like AirWatch and JAMF Software Casper Suite, and all-round support for IT staff, including everything from troubleshooting to cross-platform integration.
As each of our training courses are run by experts with years of training supporting Apple systems in the wild, you know you’re getting relatable real world advice and support (all from a friendly face). In essence, each course will help you:
– Get the most from your Mac, iPad and iPhone, receiving the full Apple experience.
– Learn best practice at the same time as colleagues, leading to safer, more uniform IT usage that stays in line with company policies.
– Mitigate the dip in productivity that usually happens when you switch to a new system.
– Remove the need to hire new support staff, as your in-house team will already be clued up on the key technical aspects of Mac and iPad.
– Ensure you get advice on real world scenarios from our experienced engineers, rather than generic training from someone who’s not in the field.
– Get to grips with MDM, VPP, DEP, AirWatch and JAMF Software Casper Suite.
Sharan Matharu, Assistant Principal at Sidney Stringer Academy, had this to say about our Apple training: “A week after the training, people are still coming up to me saying, ‘Thank you. I was really apprehensive about the training initially, I used my iPad for email and that was it, but now I feel much more confident.”
What courses are available?
For end users…
User experience: This is designed to help end users get the most out of their existing Apple devices by getting everyone familiar with the latest features in iOS and OS X, as well as teaching people to sync devices, set up iCloud, and work on iWork and Office documents on all their Apple devices.
Moving to Mac from PC: If you’re introducing Mac computers into your organisation for the first time, this training will show end users how to perform all their day to day tasks on a Mac, familiarising them with the UI, key functions and key apps.
Keynote for iPad or Mac: In this course, you’ll get to grips with using Keynote for iPad or Mac, and why it’s so perfect for business. Learn how to create visually engaging, clearly organised and personally expressive presentations, and develop strategies to share and collaborate.
iPad or Mac skills for business: This course is all about developing iPad or Mac skills specifically for a business environment. You’ll identify and explore the fundamentals and features of your iPad or Mac, and learn how to personalise iPad or Mac settings and use built-in apps for business.
For tech teams…
iOS core essentials: This course is for small groups of helpdesk specialists, technical coordinators, service technicians and others who support iOS users. It is aimed at ICT technicians who deploy and manage Apple iOS devices. We can also offer specific training on your organisation’s chosen MDM solution, such as JAMF Software’s Casper Suite, AirWatch or Lightspeed.
OS X core essentials: This training session will be conducted by a Professional Services System Engineer from Jigsaw24, and has been designed to ensure attendees understand the core functionality behind OS X, how best to manage it, and how it compares to similar Windows environments. These features will be referenced where this helps comparison to the OS X support and client management experience. We will include specific reference to the market-leading MDM solution JAMF Software Casper Suite, plus OS X Server Profile Manager features.
All-round support: This course covers deployment methodologies and best practices for Mac desktops, notebooks and iOS devices, including cross-platform integration, device management (including Apple’s own schemes) and troubleshooting. Designed for tech teams that know their onions but haven’t had to handle iOS or OS X devices before. This course also comes with five days’ remote support, so you’re covered in case you need any help post-training.
Introducing new iterations: Before you move the office onto the next version of iOS or OS X, this course gives them the chance to work on updated machines and learn the new lay of the land. We’ll cover the changes, their benefits and how to troubleshoot them if anything goes wrong.
Mobile device management (MDM): Designed for business deploying third party MDM solutions such as AirWatch, JAMF Software Casper Suite, Lightspeed or Good. This covers everything you need to understand mobile device management on Apple technology in business, as well as apps, Apple’s VPP and DEP schemes, best practices, firewall access, security concerns, collaborative tools and containerisation. This course also includes two days remote support post-training.
– See full details of our Apple training courses here.
How much does it cost?
Our courses range from three hour sessions for cracking Keynote, to half or full day sessions for the more complex courses aimed at tech teams. Most can be taken either at our place in Nottingham or Soho (usually with a lunch and refreshments, as well as takeaway documents, thrown in), or round at yours. They can also be tailored to different numbers of candidates, from one user up to a group of ten. As such, pricing differs slightly, so please get in touch for a quote on our Apple training courses today!
Want to know more about our Apple training? Get in touch with the team on 03332 409 306 or email solutions@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.