iOS and Android in business: Looking at fragmentation

iOS and Android in business: Looking at fragmentation

If you’ve decided to take the plunge and roll out mobile devices across your business, you’ll be faced with the question of which device to go for for running all your day to day applications. One factor we’d always recommend you think about is device fragmentation, especially when it comes to Android devices. There are many variations of Android platforms and a mixture of hardware, making it virtually impossible for app developers to build an app to run smoothly across all devices.

In August 2014 there were 18,796 distinct Android devices available, and in August 2015 there were 24,093, all with vastly different performance levels and screen sizes*. So developing any app that will work across the whole range of devices becomes a huge challenge.

So if you’re thinking about a BYOD scheme which will include both Apple and Android devices, it’s worth noting that apps built for iOS devices will be far less fragmented than Android. There are far fewer iPhone models available, making apps for iOS far easier to design, as most models have the same features, and there are far fewer screen sizes to design for. The illustration below demonstrates perfectly how screen size differs between iOS and Android devices.


Android fragmentation


iOS fragmentation

Apple design all their hardware, software and operating systems to work together for better usage. Up until the release of iPhone 5, every iPhone had the same screen and similar features, including the camera. It was fairly certain that if you wrote an app for iPhone 4, it would work similarly on previous models, just slightly slower, making iPhone and iOS an ideal choice for use in business.


Fragmentation can also affect features of mobile device management solutions. Take the time to make sure that the platform you choose feature settings that are available across all Android devices. Businesses considering a BYOD scheme would need to pay particular attention to the make, model and operating system in use on the Android devices to create a supported device list, this will ensure all devices are compatible to run all the features and benefits of their mobile device management solution. For more help with mobile device management, visit our webpage here.

How can we help?

When it comes to rolling out iPhone business-wide, we can help with our range of iPhone solutions and support. We can provide you with:

Mobility: Including mobile device management solutions, Apple’s DEP and VPP, to help manage, deploy and protect your iPhone deployment.

App development: Our in-house team are on hand to help you create your own custom app, and ensure it will run smoothly across all your devices.

Deployment: We can handle every stage of your iPhone rollout, from consultancy to configuration, whether you need one iPhone or thousands.

For those of you leaning towards a mixed iOS and Android rollout, we can also help you out with managing mixed environments of mobile platforms!

Want to talk to us in more detail about our iPhone and managed solutions? Give us a call on 03332 409 306, email or just pop your details in the form below and we’ll be in touch. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.


Mobile methods for modern media: An interview with Bauer Media CIO Stuart Page

Mobile methods for modern media: An interview with Bauer Media CIO Stuart Page

Bauer Media CIO Stuart Page explains how he has made mobility a core element of the firm’s successful business strategy

Stuart Page, Group IT director at Bauer Media, has no doubts whatsoever: mobility is absolutely crucial to the success of the multinational publishing firm.

Stuart Page, CIO at Bauer Media on mobility

Stuart Page, CIO at Bauer Media

“If we don’t make mobile work, the whole business will fail,” he says, referring to the increase in demand for mobile content created by the consumerisation of IT. “Mobility, quite simply, is the future. Everyone will be consuming content via their mobile devices.”

Page spent ten years in financial IT and moved to the media sector to broaden his experiences. After working as CIO for publisher Emap, he moved to become group IT director at Bauer Media in April 2008. Page is responsible for technology across the company’s consumer magazine and radio divisions.

“My technology strategy is the business strategy,” he says. “I look at the key trends in IT and how CIOs are told they need an approach to mobile or the cloud. At Bauer, we just have a business strategy – and that is to ensure our customers are served offline and online to the highest possible standard.”

He reports to the Bauer Media UK CEO and is a member of the executive board. The position means Page is continually plugged into business need, and other peers are able to continually call on him for his expertise.

“The role has shown me a different way of operating,” he says. “There’s a strong business focus here. CIOs sometimes struggle to create the link between technology and business. But alignment really is the key at Bauer.”

Page says he has steered his firm through the first stage of mobile development, where the organisation has to play catch up with the devices its customers use to access content. He is now moving through a later stage of mobile development, where mobile use is demand-led and embedded into the business strategy.

There are two sides to making mobile work on behalf of the organisation, says Page. The first side is about external interaction. “It’s all about working out how we get our content on to multiple platforms, and then how we can get our customers to pay for what we provide,” he says.

The second side of successful mobility focuses on internal users. Page says Bauer requires a strategy that allows employees to use the mobile devices that consumers are buying, such as iPad. Page also has to develop the platforms to help workers innovate, while providing a simple but effective layer of security and governance. His approach to consumer IT at Bauer is straightforward.

“We’ve just gone for it,” he says. “We’ve actively encouraged access, with strict guidelines around data use and loose principles around devices. Our workforce is creative; you have to trust our employees. Our entrepreneurial staff get what they need and mobility is now just natural at Bauer.”

Page has implemented the systems and software that allows employees to use whatever portable devices they own. Employees log in securely and are given access to a series of software tools. Page has segmented the user base, ensuring different types of mobile workers have access to the right kinds of apps.

“If we need to do something, we have an enforceable policy,” he says. “Most people now have better access to technology at home than they would in the office. As a CIO, you have to look for economies of scale and try and standardise your services as much as possible.”

Page has called on Jigsaw24 to help create a platform for new approaches to IT procurement. Bauer buys all its iMac, MacBook Pro and MacBook Air equipment through Jigsaw24. The media firm is also exploring the potential for leasing schemes that would allow employees to purchase iPads through an automatic wage deduction.

“Jigsaw24 is one of our most important service providers,” says Page. “They have always delivered and, in the rare event that anything unexpected happens, they communicate what is happening very clearly. They have a great management team in place that ensures everything works really well.”

Stuart Page has been Group IT Director at Bauer Media for the last four years. Prior to this, he spent five years at Emap PLC where he was responsible for all technology strategy and delivery across Emap consumer, B2B and Radio Divisions.

To find out more about Stuart’s approach to mobility, take a look at his Best Practice Tips here, or for more information on how we can help your business go portable and get productive, get in touch with us on 03332 409 219 or email

You can also download our guide to employee iPad schemes here.

Education app of the week: mobilEcho for iPad

Education app of the week: mobilEcho for iPad

Do you need to give your pupils access to the Windows file servers they’re used to using on Mac and PC, but from their iPad? mobilEcho lets them do just that, and really easily too, which is why we’ve given it our coveted ‘app of the week’ crown…

What is mobilEcho?

mobilEcho is a solution that’s essentially made up of two components – software that gets installed in your school’s server to give you access to Windows File Servers, SharePoint and NAS systems from your iPad devices, and then the mobilEcho app (Acronis, free), which we’re reviewing here. It’s important to point out, you can’t access your file servers using the app if your school hasn’t purchased the server software (see below for how to get one of these through us).

How easy is it to use?

It’s incredibly easy for your pupils to start accessing files using mobilEcho. Once the app is installed on all your iPad devices (either by downloading it from the App Store, or by getting an IT admin to send an invite with instructions of how to install a pre-configured version), mobilEcho connects up to your school’s file servers, then pupils have access to everything they need. There’s no new navigation to learn – all same folder structures appear just as they would on a laptop or desktop computer.

How could it benefit the classroom?

Having access to files on the server has obvious advantages – instead of having to email round worksheets, you can get pupils to access a centralised folder on the server and grab the file from there themselves, from anywhere in the school. But you can also use mobilEcho to push those files out to iOS devices if you need to make sure everyone receives the same file.

It’s also really secure, as you’re able to use the software to authenticate user profiles, give pupils access to their file shares on the servers, approve a list of apps that you’re happy for pupils to move files into for editing, or prevent high security documents from leaving the mobilEcho environment. If, for some reason, an iPad gets lost or stolen, you can even remotely wipe the mobilEcho app and all the data contained within it.

What’s the best feature?

What we really love is the two-way sync folder – this is a folder stored on a shared server which staff can drop files into, then whenever pupils access that sever through the app, the new files are automatically pushed to their device to be stored locally and accessed offline. It’s a fantastic way to keep your class up to date with work!

How much is it and where do I get it?

While the mobilEcho (Acronis, free) app is completely free and available from the App Store here, you do have to pay for the software side. For an idea of how much this might cost your school for a full site licence, get in touch on the details below. Or if you’d like to try out mobilEcho for free for 21 days, head to our mobilEcho page here.

– Missed last week’s app? Read our review of Frog Dissection for iPad here.

Want to know more about our favourite apps and Apple iPad for the classroom? Get in touch with the team on 03332 409 333, email, follow @Jigsaw24Edu on Twitter or ‘Like’ our Jigsaw24 Education Facebook page for all the latest technology in education news, reviews and articles.

Best Practice in… Mobile Data Management

Best Practice in… Mobile Data Management

From security concerns to people management, consumerisation means businesses must develop high standards for information access.

As CIOs ponder the rollout of consumer IT, one question is usually dominant above all others:

“How can I securely manage device use?”

Mobile security is a serious concern for IT leaders, many of whom climbed to the top of the technology department during a sustained period of locked-down enterprise access. Workers were simply presented with a desktop PC and a bunch of standard tools a decade ago.

Ten years later, employees are entering the workplace with their own devices and apps, and they expect to be able to hook into the enterprise network.

Juniper Research reports that the number of employee owned smartphones and tablets used in the business will more than double by 2014 to 350 million devices, compared to almost 150 million in 2012.

Tools and techniques

Researcher IDC says consumerisation can be best seen as a demand from employees to use their own devices on enterprise networks, a movement that flies in the face of accepted and standardised IT best practice. The analyst says CIOs looking to keep control will need to invest in mobile device management (MDM) tools.

Spending on mobile enterprise management software totalled $444.6 million in 2011, according to research from IDC. Investment is expected to grow by 32% annually through 2016 and total spending will reach $1.8 billion by 2016.

CIOs who fail to take strategic action will see users making their own choices regarding consumer IT. The message from analysts and industry experts is clear: technology chiefs must consider consumerisation now.

Yet analyst Forrester reports that more than a quarter (31%) of UK firms have no policies or tools to enforce security around employee-owned smartphones. And researcher B2B International reports just 11% of businesses currently use MDM, the basic building block for a successful approach to secure data access.

With so much choice, and so many potential security fears, where do CIOs start? Where can the embattled IT leader turn for help? As a first port of call, though, you should identify your key business requirements – and Jigsaw24’s specialist consultancy services will help.

Strategy and security

Data protection is likely to be the key to mobile management. Modern businesses have to deal with    increasing amounts of information. Your MDM strategy needs to work towards device agnosticism, so workers can hook in their favoured technologies.

CIOs looking to convince the board about the potential of consumer IT must address security concerns. Senior executives might recognise the productivity benefits of allowing workers to use corporate information on the go, but they also understand the risks associated to data loss – and they will not be eager to see such risks played out in a business environment.

Device security at its most basic level must include complex, alphanumeric passwords. Common security features also include automated removal of noncompliant devices, secure document distribution, and remote locking and wiping.

Other modifications can include application restrictions, such as not allowing employees to use cameras. MDM should also cover application management processes for each device, so that the use of software is controlled and monitored.

IT leaders must also strive for simplicity. Look for an MDM approach that allows standardised administration policies, or which allows you to create role-based rules. Companies can use MDM to assign privileges and restrictions that make the device safe for the manipulation of enterprise data.

Apple technology already has baked-in MDM features that will help CIOs cover off the security basics for iOS devices. The Apple mobile platform can be tweaked and customised to suit organisational requirements, meaning employees can work productively and securely within iOS.

Application security is another key in-built element for Apple users. iOS apps can be sandboxed, so information can only be used in one app, and not forwarded for manipulation in another program. Corporate apps placed on an iOS device can be deleted when an employee departs – an approach that leaves a user’s personal apps untouched.

Policy and people

In short, your policy should be configured with the status of the individual employee in mind. Consider whether your proposed approach to MDM, such as purchasing new mobile devices or specialist tools, fits with your existing enterprise architecture and security environment.

Some CIOs will be looking to add additional functionality to the in-built MDM capability of their selected operating system. A range of MDM tools exist to help CIOs provision for safe mobile use. JAMF’s Casper, for example, is purely iOS and OS X-based, while MobileIron covers all mobile devices.

IDC expects investment in MDM technology to help drive moderate growth of 3.1% in the European software industry during 2012. The researcher expects many organisations to use cloud-based systems as a fast and easy way to get MDM under control.

Do not, however, fall into the trap of believing specialist MDM tools are the straightforward answer to all business questions around consumer IT. Technology leaders should be wary of vendor hype. Chris Taylor, CIO at News International, is one IT chief who says the significance of MDM products can be overplayed.

Mobile security management is not necessarily reliant on the implementation of additional layers of technology. Chris says CIOs looking to manage mobile access need to strive for consistent user policies; successful MDM policies are focused on the individual. “The human link is the weakest link in any organisation’s attempts to enforce secure mobile working,” he says.

We are an integration specialist and can work with you to ensure that you are dealing with your data in the best possible way. Get in touch with us on 03332 409 219 or email

Embrace the consumer revolution

Embrace the consumer revolution

Four business realities that CIOs must face head-on if they are to create a competitive advantage from digital technology.

Modern CIOs are charged with finding innovative technology to help the business grow. Finding a partner to deliver such benefits can seem like an intractable challenge – and, even if you find a partner, hardware and software implementation will not be a straightforward process.

Apple is an innovative technology provider whose user-centric products and iOS can provide a platform for consumer-led business transformation. CIOs looking to introduce consumer technology are likely to encounter a number of realities. Here, we outline the means to overcoming hurdles as the CIO uses digital IT to create business benefits.


1. The reality: Devices define your digital success

The challenge Long gone are the days when a company was simply judged on its ability to produce widgets and sell products. Every business in the digital age must pay attention to its brand. Organisations are being deluged by data and the ability of employees to respond in a timely manner will define success.

The benefits The inexorable rise of digital communications means responsiveness is now core to organisational operations. Media and technology firms, for example, must make digital decisions quickly or risk being overtaken by nimbler competitors. CIOs in slower moving sectors might feel time is on their side, but they would be mistaken.

A manufacturing CIO that fails to embrace digital technology is just as likely to see his or her firm’s position undermined by fleet of foot competitors. The barriers to entry are lower in all sectors, as high quality technology becomes available on-demand and entrepreneurial individuals can establish a strong foothold in new markets.

Perception in the digital age is absolutely crucial. If you want to respond quickly to changing market conditions, give your workers devices to act with speed. If you want to react flexibly to changing customer demands, provide easy access to timely information. If you want to attract the best entrepreneurial talent to your business, give workers access to great devices and apps.

You cannot expect the digital generation to respond flexibly to customer demands via a traditional, locked down PC environment. Estimates suggests as many as nine in every ten employees now believe they have better access to technology at home than in the workplace. Your employees of tomorrow will demand flexible technology and are already using Apple handheld and portable devices. Follow their lead and embrace consumer IT.


2. The reality: Integration is now a business standard

The challenge The ability to purchase  computing resources on demand means internal users are becoming increasingly keen to make their own IT buying decisions. CIOs that do not offer a platform for flexibility will be seen as a blocker to innovation, or even circumnavigated.

The benefits IT resources have grown alongside the rise of personal computing and online collaboration. But many businesses have simply spent too long buying too much kit. CIOs looking to help their organisation create a competitive edge in the digital era must strive for simplification and standardisation.

IT leaders can regain control by looking to make integration a business standard. Rather than simply adding more layers of technology, enterprise architecture in the digital age needs to be different. CIOs must pay attention to integration across every element of the stack, from the hardware and device down to the operating system and its apps.

The result of your approach should be an optimised user experience. Regardless of infrastructure, device or application, individuals should be able to manipulate information and make intelligent decisions on the go. The Apple iOS can help you drive integration as a business standard.

Apple are now known for their beautifully designed and well integrated products, and the weight of the Apple user base is testament to this. Apple iOS can work with what you already have and create a stronger, and more flexible, user experience.


3. The reality: BYOD means procurement is changing

The challenge Encouraging workers to use their own devices appears to some like a short cut to trouble. Letting employees use their preferred technology might be a way to embrace the digital agenda, but the potential costs – both in terms of system integration and potential data losses – are too much for some executives.

The benefits It doesn’t have to be that way. CIOs looking to create a strategy for BYOD have a number of possible avenues, including giving employees an open choice over which devices they use to hook into the network. CIOs requiring more structure could look towards implementing a digital allowance initiative.

Like in a company car scheme, workers with a digital allowance are given the opportunity to procure a device from an approved list of suppliers for an agreed amount of money. Another option for a BYOD strategy is shared ownership, where the company agrees to pay a specific amount towards a device and the employee pays the difference.

Such initiatives cover two bases: organisations can maintain some form of governance over device introduction; and workers are happy because they are supported in their attempts to purchase their preferred devices. Many individuals in such schemes choose Apple technology because the hardware is already familiar.

CIOs looking for help as they implement BYOD can turn to the specialist advice of Jigsaw24, who have already provided consultancy services to major firms such as Guardian News and Media. With a carefully honed approach to mobile data management (see feature in this issue), information can be kept secure and data loss fears kept in check.


4. The reality: Enterprise app stores are changing the role of IT

The challenge Gartner believes many organisations will be delivering mobile software to workers through private application stores by 2014. The analyst believes such enterprise app stores present a challenge to the CIO, shifting the role of the IT organisation from a centralised planner to a market manager that governs services for users.

The benefits The role of the CIO is changing. But smart IT leaders recognise the shift away from managing day-to-day operations provides an opportunity for CIOs to focus on innovation and to develop a digital strategy for the business. The enterprise app store is one such area. Get it right, and the result is a flexible platform that offers a high quality user experience for employees.

Great technology needs great software and CIOs can use Apple’s consumer technology to help increase productivity. Take built-in elements of iOS, such as iBooks, which allows organisations to circulate documents without huge printing costs. Or take iTunes, which supports training podcasts and allows firms to bring workers up-to-speed quickly and efficiently.

These standard iOS apps can be added to a broader enterprise app store that allows your workers to pick software on-demand to match business requirements. From customer relationship management to business intelligence, employees can tap into an application base from some of the major enterprise providers, including Salesforce, SAP, Citrix and Microsoft.

Applications, of course, do not just come from external providers. Jigsaw24 can work with your team as you create apps internally and help ensure software meets business needs. Such apps can then be listed in your own secure corporate app store.

To find out more about the consumer revolution and how we can help you meet the demands of changing IT, get in touch with us on 03332 409 219 or email

Read all about IT – An interview with News International CIO Chris Taylor

Read all about IT – An interview with News International CIO Chris Taylor

News International CIO Chris Taylor has embraced Apple technology and helped transform business operations.


Chris Taylor embodies a new breed of digitally engaged CIO. Confident and eager to embrace innovative technology, Chris has helped spearhead News International’s move towards consumerisation. The media giant has created an open approach to device use that has allowed the business to develop a strong digital strategy. Chris’s work leads him to offer clear advice to some of his IT leadership peers who continue to swerve the concerns surrounding consumer technology.

“Go for it,” he says. “Consumerisation is no longer a choice, it’s a business reality. Your workers are bringing their own technology to the workplace. You have to make sure your business is part of the movement.”

Chris speaks to Creative CIO in his open plan office in News International’s London headquarters. Rather than coding heads-down in a series of grey cubicles, the technology team engages openly and is able to use innovative consumer technology to offer the best possible service to internal and external customers.

Consumerisation matters to Chris and his organisation for two key reasons. First, his firm now serves digital products to tech-savvy consumers – and where his customers tread, his workers need to follow. “We need to make our people curious about the digital possibilities,” says Chris.

Second, access to consumer IT can help the business attract the best talent, both in terms of technology staff and the editorial team. Giving people the right tools, like Apple devices, shows you are an engaged and forward-looking firm,says Chris.

Proper business engagement with the concept of consumerisation requires a high degree of trust. Rather than locking down platform access for employees, Chris continues to create an open approach to technology use. There are no limitations to the devices employees can use to complete their work, so long as the selected tool is compatible with the News International enterprise environment.

Compatibility requires strong relationships with vendors. Chris allows manufacturers and system integrators to come in and showcase technology. All the major digital innovators are keen to help News International develop its leading-edge approach to consumerisation. But one firm has been particularly crucial.

“Apple have led the consumerisation of IT,” says Chris. “For every ten people we offer a choice of device, nine will pick Apple. In terms of catalysing an interest in consumerisation, giving people access to Apple technology can really help.”

News International has introduced a shared ownership scheme, where employees are given £200 towards the purchase of a device. More than 700 iPads have been purchased through the scheme so far. Chris expects the recently released, and competitively priced, iPad mini to create another surge in sales.

But success in consumerisation is not just about giving workers open access to innovative technology. Chris and his technology team have worked hard to gain best practice techniques from the best possible sources. Senior IT staff at News International spent time at Apple’s UK headquarters in an attempt to understand how the technology giant encourages self-support.

Perhaps Chris’s smartest innovation comes in the form of a dedicated room near the company canteen. Inspired by Apple’s Genius Bar, News International has introduced a technology bar that allows employees to play with gadgets and apps. The hands-on approach to consumerisation produces significant dividends.

“People have a natural fear of change,” says Chris. “But when you show them innovation, and you make a switch to digital technology, you find that people can cope. Real business transformation requires a new approach to systems and technologies.”

Chris says the key to News International’s consumer IT-led transformation has been a change in mind set. A collection of small modifications can make a big difference. He points, for example, to a re-branding exercise that has seen the IT organisation renamed as the technology department.

The subtle change is part of a broader shift away from arm’s length support and towards deeper relationships with business colleagues. Technology support workers in the firm are ultra-professional; they are expected to wear suits and are financially well rewarded.

“Service is as important as fixing the problem,” says Chris. “Win the philosophical argument and you can focus on improving face-to-face relationships. Then a new type of dialogue exists – once business workers trust you, you can show them the art of the possible. And then digital technology can take the business in any number of directions.”

Support for the continued development of IT consumerisation has come from the Apple specialist Jigsaw24. Chris worked with them in his previous role as CIO of publisher Emap. The partnership has continued at News International.

As his own demands for transformative IT have developed, Chris says his firm has been able to take advantage of Jigsaw24’s ever-increasing service offering. Key benefits from Jigsaw24 have included on-site support, remote services and innovation partnering.

“To make Apple work seamlessly, you need specific skills from a specialist service provider,” says Chris. ”Jigsaw24 strikes the right balance between being large enough to cover our flexible demands and professional enough to maintain a close, human relationship. That balance makes Jigsaw24 a joy to work with.”

Such benefits leave Chris to conclude that all CIOs must start to embrace consumer IT. “Have courage,” he says to his IT leadership peers.

Chris Taylor joined News International in March 2011 after spending a number of years at Emap. He is responsible for all aspects of technology at the multinational media giant, including digital product, enterprise technologies and transformational programmes.

To find out more about we have worked with Chris Taylor on News International’s Apple deployment, take a look at the video below. Or to set up an Apple strategy workshop with our team, get in touch on 03332 409 219 or email

Sign up for Casper Suite training courses now!

Sign up for Casper Suite training courses now!

The Casper Suite is all about making the life of system administrators easier by improving management and deployment of Apple Mac and iOS devices. And JAMF’s own accredited courses are designed to make it easier to learn and develop the skills necessary to get the most out of Casper Suite.

Whether you’re just about to get started with Casper Suite or want a refresh in best practice, these courses are essential if you want to manage OS X and iOS devices. Below, we’ve given you a breakdown of the three courses that JAMF are running in the new year in the UK. Take a look and give us a call on 03332 409 306 or drop us an email at if you have any questions about pricing or availability.




Certified Suite Essentials (CSE) – To learn the basics of Casper

London on 15th-16th May

What is it? It’s a two-day course that’s perfect for anyone who is completely new to the Casper Suite or looking for a bit of a refresh. It’s focused around hands-on exercises that cover common management tasks for OS X and iOS devices, with the aim of building a solid foundation and providing core information for day-to-day management.

What’s covered? JAMF Software Server (JSS) administration basics, enrolment methods, inventory and reporting, building and managing packages, managing policies and profiles, imaging, Self Service, mobile device management, and app and eBook distribution.

Who’s it for? Anyone new to Casper or looking for a refresh, but has basic OS X and iOS familiarity.

To enquire about pricing or to register your place, email us


Certified Casper Administrator (CCA) – To become a Casper expert

London on 15th-17th April


What is it? This is the original Casper Suite certification. It’s a three-day course that consists of hands-on exercises (not the strenuous kind) that challenge system administrators to demonstrate just how good they are at OS X management with the Casper Suite.

What’s covered? Inventory (including acquiring computers, generating inventory reports, tracking licensed software, application usage and extension attributes), Packaging (including fundamentals, creating OS and application packages and best practices), Management (including deploying software and updates, running scripts, Self Service, Managed Preferences and restricted software), and Imaging (configurations, autorun data, pre-stage images).

Who’s it for? System administrators with 3 months’ experience with Casper Suite, and who have received JumpStart or attended the Casper Suite (CSE) course.

To enquire about pricing or to register your place, email us


Certified Mobile Administrator (CMA) – To become a mobile expert

London on 18th-19th April

What is it? This is a two-day, hands-on course designed for Casper Suite administrators managing iOS devices. It covers many aspects of provisioning, deployment and management required for iOS deployments. The course is focused on building complete iOS workflows that account for the entire lifecycle of the devices in your organisation. Both Casper Suite and Apple tools for managing iOS devices (such as iTunes, Xcode and iPhone Configuration Utility) are covered in depth.

What’s covered? iOS settings management, mobile device management framework configuration, app distribution, remote management functions, iOS device inventory collection, Sync Station (OS X) provisioning and management, common iOS distribution and management workflows.

Who’s it for? Casper Suite administrators with basic iOS and OS X familiarity.

To enquire about pricing or to register your place, email us


5 reasons why businesses love iPad

5 reasons why businesses love iPad

Whether it’s because Apple’s iPad is the only tablet device to feature 256-bit hardware encryption or because it doesn’t take up as much IT admin time as a laptop, businesses are using iPad to improve the way they work.

Fully secure mobile working

iPad actually has four types of security: device (including passcode, timeout periods and device restrictions); network (secure WiFi and cellular access, and integration with VPNs); data (there’s built-in hardware encryption using AES 256-bit encoding for preventing data being accessed when the device is locked); and platform (all apps are “sandboxed” stopping them accessing data on other applications). And with a mobile device management (MDM) solution, you get even more granular control over specific device features (turn to page 17 to find out more).

iPad can improve productivity

With iPad, employees have everything they need in one place; they can share information with colleagues via email, access important files, create and edit documents, present to clients, schedule meetings or have meetings over FaceTime, organise their day and keep in touch with colleagues. iPad can even integrate with important business processes such as CRM and IT management systems making it easier to quickly access vital day- to-day resources, or run Windows via virtualisation.

iPad improves the sales experience

iPad is literally the perfect tool for sales forces, giving them access to every piece of information they could possibly need to secure a sale – including customer profiles, customer purchase history, product stats, marketing tools etc. – all on one device. And, not only is it exceptional at multitasking, it also looks pretty flashy too.

iPad motivates employees

While there’s no denying that apps play a big part in driving up productivity, the fact is that workers are more likely to engage with a device that’s simple to use, easy to customise and that they feel ownership over. According to Citrix, one of the main reasons businesses are choosing to invest in bring your own technology (BYOT) schemes is to attract and retain employees.

iPad doesn’t have to be expensive

With an employee iPad scheme, businesses can benefit from deploying iPad without having to foot the full bill. The exact saving is always going to depend on the type of scheme you choose but, in many cases, the employee contributes around half the cost. At the end of the programme, the employee often keeps the device while the business has benefited from having a workforce using the most productive technology.

To find out more about why iPad is great for businesses, head on over to our Apple for business site, call us on 03332 409 219 or email

Or leave us a comment below and we’ll get back to you.

How iPad has evolved: A timeline

How iPad has evolved: A timeline

In only two years, iPad has become one of the world’s most successful pieces of technology. Here’s a brief rundown of how it got there:

January 2010 – Steve Jobs announces iPad. It has a 9.7” screen, runs on Apple’s iOS operating system, comes with either 16GB, 32GB or 64GB of storage, and can be used with a SIM to access online services from anywhere!

November 2010 – iOS 4.2 arrives. It’s the first version of the operating system to make iPad as fully- featured as the iPhone.

March 2011 – iPad 2 is launched. The device now includes front and back cameras (for using the built-in FaceTime), has an A5 processor that’s twice as fast as the previous generation, and is 33% thinner and 15% lighter.

October 2011 – iOS 5 is launched. There’s an even greater business focus to it, and it now includes the Notification Centre – none of us have missed an appointment since…

March 2012 – Apple announce the new iPad. It has a faster dual-core A5X processor and quad-core graphics, as well as a Retina display. With a resolution of 2048 x 1536, it is marketed as being so crisp that you can’t see the pixels.

October 2012 – iPad mini is launched, with a lower price point and a 7.87 inch display. Apple also give the iPad with Retina display a refresh, including an A6X chip and faster connectivity.

January 2013 – A 128GB iPad option is announced. It looks the same, it feels the same, but it comes with twice the memory of any model before it. Find out more about the 128GB iPad release here.

To find out more about iPad visit our iPad resources page here. Or to take a look at how iPad can help your business, head to our Apple for business site.

Got a question? Call us on 03332 409 219, email or leave us a comment below and we’ll get back to you.

App of the week: Quickoffice Pro HD for iPad

App of the week: Quickoffice Pro HD for iPad

When it comes to creating and editing documents on the iPad, there are few apps as all encompassing as Quickoffice Pro HD. Designed to sync up with your desktop files, this makes it easy to work on Microsoft Office documents on the move while keeping everything synced up to the office or home computer. Quickoffice Pro HD regularly features in reviews of the Top 10 business apps for iPad, being both affordable and able to share files in so many ways, and here’s why we love it.

What is Quickoffice Pro HD?

Quickoffice Pro HD is a productivity tool for iPad which lets you carry on editing all your Microsoft Office documents including Word docs, Excel spreadsheets and PowerPoint presentations when you leave the office, quickly and professionally. It doesn’t even matter if you haven’t updated your Office software for quite a while – it’ll happily open any Office file right back to 1997 (though we would wonder why you’re trying to open an ancient Word file on a snazzy new iPad!).

Once you’ve opened your doc, you have free run of annotation, being able to mark up and track changes with the same tools you’re used to in the regular desktop version of Office, then save it back as a .doc or .docx file, as a PDF for viewing on pretty much any piece of technology that uses electricity (your toaster has a PDF reader app, right?) or print straight from iPad using iOS’s AirPrint function and an enabled printer.

But it’s not all just about marking up and sharing documents – Quickoffice Pro HD also lets you create your own documents from scratch, so if you need a well-featured word processing app on the train with a dozen of the most-used fonts, or decide to knock up a quick spreadsheet in the Post Office queue, it’s got you covered.

What’s our favourite feature?

We’ve tried out a few apps that purport to be the king of syncing documents in the cloud (Documents To Go is another great one), but we’d have to say Quickoffice Pro HD supports the most sync services. Google Drive, Dropbox,, Evernote, Catch, SugarSync, Huddle, Egnyte – they’re all supported in Quickoffice Pro HD, so you should be fine whatever service you like using. Of course, if you’re sharing company docs with third-party apps like these, your company will probably have some security measures in place, so it’s best to check first.

Who’s it for?

Ultimately, Windows users. That might sound strange but, if you’re used to Microsoft Office and want your iPad files to sync up with your PC, this is by far the best option. It’s proof that iPad is a genuine productivity tool that can sync with and more than hold its own in the enterprise sector. The extensive markup tools and fact that you can export as .doc, .docx and .pdf mean you can share files with anyone running any version of Office, making it a completely collaborative, mobile solution. Which we like very much. The only thing we would like to see is better handling of Word documents which include embedded images, and the functionality to import an image directly from iPad’s Camera Roll, but we really are being picky here.

If you do prefer working in Apple’s own iWork productivity software like Pages, Numbers and Keynote, however, we would suggest you look at the proper Pages, Numbers and Keynote iOS apps for the ultimate in Apple synchronisation.

Where can I get it?

Quickoffice Pro HD (Quickoffice, Inc) is available on the Apple App Store or iTunes for (the current sale price of) £13.99, which we think is a bit of a bargain considering it handles all Excel, Word and PowerPoint files.

– Need to catch up on last week’s top app? Check out our Adobe Photoshop Touch for iPad review.

Want to find out more about Apple’s iPad? Visit, call us on 03332 409 306 or email