iOS and Android in business: Looking at fragmentation

iOS and Android in business: Looking at fragmentation

If you’ve decided to take the plunge and roll out mobile devices across your business, you’ll be faced with the question of which device to go for for running all your day to day applications. One factor we’d always recommend you think about is device fragmentation, especially when it comes to Android devices. There are many variations of Android platforms and a mixture of hardware, making it virtually impossible for app developers to build an app to run smoothly across all devices.

In August 2014 there were 18,796 distinct Android devices available, and in August 2015 there were 24,093, all with vastly different performance levels and screen sizes*. So developing any app that will work across the whole range of devices becomes a huge challenge.

So if you’re thinking about a BYOD scheme which will include both Apple and Android devices, it’s worth noting that apps built for iOS devices will be far less fragmented than Android. There are far fewer iPhone models available, making apps for iOS far easier to design, as most models have the same features, and there are far fewer screen sizes to design for. The illustration below demonstrates perfectly how screen size differs between iOS and Android devices.

Android

Android fragmentation

iOS

iOS fragmentation

Apple design all their hardware, software and operating systems to work together for better usage. Up until the release of iPhone 5, every iPhone had the same screen and similar features, including the camera. It was fairly certain that if you wrote an app for iPhone 4, it would work similarly on previous models, just slightly slower, making iPhone and iOS an ideal choice for use in business.

MDM

Fragmentation can also affect features of mobile device management solutions. Take the time to make sure that the platform you choose feature settings that are available across all Android devices. Businesses considering a BYOD scheme would need to pay particular attention to the make, model and operating system in use on the Android devices to create a supported device list, this will ensure all devices are compatible to run all the features and benefits of their mobile device management solution. For more help with mobile device management, visit our webpage here.

How can we help?

When it comes to rolling out iPhone business-wide, we can help with our range of iPhone solutions and support. We can provide you with:

Mobility: Including mobile device management solutions, Apple’s DEP and VPP, to help manage, deploy and protect your iPhone deployment.

App development: Our in-house team are on hand to help you create your own custom app, and ensure it will run smoothly across all your devices.

Deployment: We can handle every stage of your iPhone rollout, from consultancy to configuration, whether you need one iPhone or thousands.

For those of you leaning towards a mixed iOS and Android rollout, we can also help you out with managing mixed environments of mobile platforms!

Want to talk to us in more detail about our iPhone and managed solutions? Give us a call on 03332 409 306, email sales@Jigsaw24.com or just pop your details in the form below and we’ll be in touch. For all the latest news and tips, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.

*http://opensignal.com/reports/2015/08/android-fragmentation/


Read all about IT – An interview with News International CIO Chris Taylor

Read all about IT – An interview with News International CIO Chris Taylor

News International CIO Chris Taylor has embraced Apple technology and helped transform business operations.

 

Chris Taylor embodies a new breed of digitally engaged CIO. Confident and eager to embrace innovative technology, Chris has helped spearhead News International’s move towards consumerisation. The media giant has created an open approach to device use that has allowed the business to develop a strong digital strategy. Chris’s work leads him to offer clear advice to some of his IT leadership peers who continue to swerve the concerns surrounding consumer technology.

“Go for it,” he says. “Consumerisation is no longer a choice, it’s a business reality. Your workers are bringing their own technology to the workplace. You have to make sure your business is part of the movement.”

Chris speaks to Creative CIO in his open plan office in News International’s London headquarters. Rather than coding heads-down in a series of grey cubicles, the technology team engages openly and is able to use innovative consumer technology to offer the best possible service to internal and external customers.

Consumerisation matters to Chris and his organisation for two key reasons. First, his firm now serves digital products to tech-savvy consumers – and where his customers tread, his workers need to follow. “We need to make our people curious about the digital possibilities,” says Chris.

Second, access to consumer IT can help the business attract the best talent, both in terms of technology staff and the editorial team. Giving people the right tools, like Apple devices, shows you are an engaged and forward-looking firm,says Chris.

Proper business engagement with the concept of consumerisation requires a high degree of trust. Rather than locking down platform access for employees, Chris continues to create an open approach to technology use. There are no limitations to the devices employees can use to complete their work, so long as the selected tool is compatible with the News International enterprise environment.

Compatibility requires strong relationships with vendors. Chris allows manufacturers and system integrators to come in and showcase technology. All the major digital innovators are keen to help News International develop its leading-edge approach to consumerisation. But one firm has been particularly crucial.

“Apple have led the consumerisation of IT,” says Chris. “For every ten people we offer a choice of device, nine will pick Apple. In terms of catalysing an interest in consumerisation, giving people access to Apple technology can really help.”

News International has introduced a shared ownership scheme, where employees are given £200 towards the purchase of a device. More than 700 iPads have been purchased through the scheme so far. Chris expects the recently released, and competitively priced, iPad mini to create another surge in sales.

But success in consumerisation is not just about giving workers open access to innovative technology. Chris and his technology team have worked hard to gain best practice techniques from the best possible sources. Senior IT staff at News International spent time at Apple’s UK headquarters in an attempt to understand how the technology giant encourages self-support.

Perhaps Chris’s smartest innovation comes in the form of a dedicated room near the company canteen. Inspired by Apple’s Genius Bar, News International has introduced a technology bar that allows employees to play with gadgets and apps. The hands-on approach to consumerisation produces significant dividends.

“People have a natural fear of change,” says Chris. “But when you show them innovation, and you make a switch to digital technology, you find that people can cope. Real business transformation requires a new approach to systems and technologies.”

Chris says the key to News International’s consumer IT-led transformation has been a change in mind set. A collection of small modifications can make a big difference. He points, for example, to a re-branding exercise that has seen the IT organisation renamed as the technology department.

The subtle change is part of a broader shift away from arm’s length support and towards deeper relationships with business colleagues. Technology support workers in the firm are ultra-professional; they are expected to wear suits and are financially well rewarded.

“Service is as important as fixing the problem,” says Chris. “Win the philosophical argument and you can focus on improving face-to-face relationships. Then a new type of dialogue exists – once business workers trust you, you can show them the art of the possible. And then digital technology can take the business in any number of directions.”

Support for the continued development of IT consumerisation has come from the Apple specialist Jigsaw24. Chris worked with them in his previous role as CIO of publisher Emap. The partnership has continued at News International.

As his own demands for transformative IT have developed, Chris says his firm has been able to take advantage of Jigsaw24’s ever-increasing service offering. Key benefits from Jigsaw24 have included on-site support, remote services and innovation partnering.

“To make Apple work seamlessly, you need specific skills from a specialist service provider,” says Chris. ”Jigsaw24 strikes the right balance between being large enough to cover our flexible demands and professional enough to maintain a close, human relationship. That balance makes Jigsaw24 a joy to work with.”

Such benefits leave Chris to conclude that all CIOs must start to embrace consumer IT. “Have courage,” he says to his IT leadership peers.

Chris Taylor joined News International in March 2011 after spending a number of years at Emap. He is responsible for all aspects of technology at the multinational media giant, including digital product, enterprise technologies and transformational programmes.

To find out more about we have worked with Chris Taylor on News International’s Apple deployment, take a look at the video below. Or to set up an Apple strategy workshop with our team, get in touch on 03332 409 219 or email B2B@Jigsaw24.com.

Sign up for Casper Suite training courses now!

Sign up for Casper Suite training courses now!

The Casper Suite is all about making the life of system administrators easier by improving management and deployment of Apple Mac and iOS devices. And JAMF’s own accredited courses are designed to make it easier to learn and develop the skills necessary to get the most out of Casper Suite.

Whether you’re just about to get started with Casper Suite or want a refresh in best practice, these courses are essential if you want to manage OS X and iOS devices. Below, we’ve given you a breakdown of the three courses that JAMF are running in the new year in the UK. Take a look and give us a call on 03332 409 306 or drop us an email at services@Jigsaw24.com if you have any questions about pricing or availability.

Thanks

Ed

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Certified Suite Essentials (CSE) – To learn the basics of Casper

London on 15th-16th May

What is it? It’s a two-day course that’s perfect for anyone who is completely new to the Casper Suite or looking for a bit of a refresh. It’s focused around hands-on exercises that cover common management tasks for OS X and iOS devices, with the aim of building a solid foundation and providing core information for day-to-day management.

What’s covered? JAMF Software Server (JSS) administration basics, enrolment methods, inventory and reporting, building and managing packages, managing policies and profiles, imaging, Self Service, mobile device management, and app and eBook distribution.

Who’s it for? Anyone new to Casper or looking for a refresh, but has basic OS X and iOS familiarity.

To enquire about pricing or to register your place, email us

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Certified Casper Administrator (CCA) – To become a Casper expert

London on 15th-17th April

 

What is it? This is the original Casper Suite certification. It’s a three-day course that consists of hands-on exercises (not the strenuous kind) that challenge system administrators to demonstrate just how good they are at OS X management with the Casper Suite.

What’s covered? Inventory (including acquiring computers, generating inventory reports, tracking licensed software, application usage and extension attributes), Packaging (including fundamentals, creating OS and application packages and best practices), Management (including deploying software and updates, running scripts, Self Service, Managed Preferences and restricted software), and Imaging (configurations, autorun data, pre-stage images).

Who’s it for? System administrators with 3 months’ experience with Casper Suite, and who have received JumpStart or attended the Casper Suite (CSE) course.

To enquire about pricing or to register your place, email us

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Certified Mobile Administrator (CMA) – To become a mobile expert

London on 18th-19th April

What is it? This is a two-day, hands-on course designed for Casper Suite administrators managing iOS devices. It covers many aspects of provisioning, deployment and management required for iOS deployments. The course is focused on building complete iOS workflows that account for the entire lifecycle of the devices in your organisation. Both Casper Suite and Apple tools for managing iOS devices (such as iTunes, Xcode and iPhone Configuration Utility) are covered in depth.

What’s covered? iOS settings management, mobile device management framework configuration, app distribution, remote management functions, iOS device inventory collection, Sync Station (OS X) provisioning and management, common iOS distribution and management workflows.

Who’s it for? Casper Suite administrators with basic iOS and OS X familiarity.

To enquire about pricing or to register your place, email us