What’s in store for the new Apple Mac Pro?

What’s in store for the new Apple Mac Pro?

It’s been nearly four years since Apple’s current Mac Pro was announced at WWDC in June 2013. To the delight of Mac geeks such as ourselves, Apple have announced a revamped Mac Pro is in the works, and pricing on existing high-end Mac Pros is set to come down.    

Rumours on what we can expect from Apple’s redesigned Mac Pro abound, but we may have to wait a while to see exactly what we’ll be getting our hands on come launch day.

When will it arrive?

Apple are keen to make this new model the best that it can be, and that’s going to take some time. The current timeframe suggests a 2018 launch, at the earliest.

“We have a team working hard on it right now,” says Phil Schiller, Senior Vice President of Worldwide Marketing at Apple. “We want to architect it so that we can keep it fresh with regular improvements, and we’re committed to making it our highest-end, high-throughput desktop system, designed for our demanding pro customers.”

About the spec

Of course, we can’t say for certain, but the rumour mill has been churning out some pretty exciting stuff about what we can expect from the new Mac Pro. Rumours suggest that the new model will feature a modular design accommodating high-end CPUs and GPUs. We could be looking at a next-generation Intel Xeon E5 processor, and more RAM in the entry-level version if Apple follow what they’ve done with the MacBook Pro, which ships with 16GB as standard.

For a professional audience, it would be good to see a higher capacity of storage available than the 256GB PCIe-based flash storage found in current Mac Pro models. Looking at graphics cards, AMD revealed their new FirePro W-series in 2014, or there’s their Fury platform that could be a contender for the new machine.

In terms of ports, the current Mac Pro has six Thunderbolt 2 ports, four USB-3 ports, Dual Gigabit Ethernet, HDMI 1.4 UltraHD and a combined optical digital audio output/analogue line out mini-jack. The new model will probably include more Thunderbolt ports in the form of USB-3, and perhaps traditional Mac Pro users will get their wish of PCI slots to add faster SSDs and better video cards.

Current pricing on Mac Pro models

If you can’t wait until 2018 for a new model, Apple have announced that pricing on the higher-end Mac Pros will be coming down in the meantime. The entry-level 6-core Intel Xeon processor, dual AMD FirePro D500 GPUs and 16GB memory option is now available for £2999. The higher-end model now sits at £3899, with an 8-core processor and a dual D700 GPUs.

While we’re definitely excited for a long-awaited update on the Mac Pro, the existing model is still a powerful desktop option for creatives. With a potentially long wait ahead of us for the redesign, do you think it’s worth investing in the 2013 machine now prices have dropped? Let us know in the comments.

Want to find out more about Mac Pro options? Give us a call on 03332 400 888 or email sales@Jigsaw24.com. For all the latest technology news, reviews and articles, follow @WeAreJigsaw24 on Twitter or ‘like’ us on Facebook.


Creatives on… Panasonic Lumix GH5

Creatives on… Panasonic Lumix GH5

It’s been a long time coming, but the Panasonic Lumix GH5 is finally here giving you the highest picture quality in the history of Lumix G compact systems cameras. The experts are impressed, and so are we.

The GH5 is ideal for any creative team looking to stay at the cutting edge of video marketing, capable of gorgeous 6K and 4K/60p video and boasting a high-end, futureproof spec.

Why the GH5 is great for your creative workflow

With its compact design, high frame rate and intuitive controls, the GH5 has been described as a great fit for a creative agencies, photographers and videographers. Working with traditional cameras you could be shooting at 10 or 12 frames per second – with the GH5 that jumps to 30 or 60 frames a second, ensuring you perfectly capture the images you can’t afford to miss. Simply put, this camera just keeps on giving, and as your team’s video projects become more ambitious and complex over time, you’ll find it consistently meeting your new requirements.

The Lumix GH5 is adaptable to most shooting situations, including extreme conditions, allowing you to focus on the shot and not worry about whether your equipment will be up to the task. Speaking of adaptability, if you’re shooting some internal video for marketing on a low budget, the GH5 is really forgiving so you can be confident that it won’t let you down. Shooting at low or awkward angles isn’t an issue either, as the free angle screen with touch capabilities can be flipped out and tilted to whatever angle is required. The 6K photo function allows you can capture the greatest detail, giving you clear, crisp images with accurate colour representation.

Panasonic GH5 is available from us for £1399 ex VAT, and for that money you’re getting a solid investment. At a good price point and with a good form factor, the GH5’s ability to shoot high frame rates in HD and shoot in 4K60p means you can film almost entirely handheld. Similarly, the fact that you can capture slow-motion footage handheld will save you a lot of time and you’ll see a noticeable uptick in productivity and efficiency as a result.

GH5 features

Capture unmissable moments with the GH5’s dual image stabilisation, high picture quality and professional video performance. Some of the pros’ favourite features include;

– 3MP MOS sensor without low pass filter.

– Accurate AF tracking with new DFD technology.

– Large 0.76x 3,680k-dot OLED live viewfinder.

– Unlimited 4K 60p/50p video recording.

– Double SD card slot.

– Dust, splash and freeze-proof.

– High durability magnesium alloy frame.

– 4K 4:2:2 10but internal recording.

– 5-axis dual image stabilisation.

– Free angle touch screen.

– 6K photo capability.

– 18MP/30FPS burst shooting.

– Bluetooth and WiFi.

What the experts say…

See the Lumix GH5 in action and hear from the professionals on how this camera helps them get on with capturing the perfect shot.

Ross Grieve, portrait and commercial photographer.

“The GH5 for me is a real turning point, it’s a game changer.”

Steven Clarey, professional extreme sports photographer.

“I feel confident that I can get that epic shot when everything comes together.”

Daniel Berehulak, photojournalist.

“The GH5 opened up so many opportunities for photographers.”

Want to find out more about the Panasonic Lumix GH5? Give us a call on 03332 400 306 or email broadcast@Jigsaw24.com. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.


Creative game-changers: What our designers can’t live without

Creative game-changers: What our designers can’t live without

We’ve been doing this for 25 years, and there’s no one out there who gets creative workflows the way we do. And, in the past quarter of a century, there’s been a huge amount of technological advancement. So we caught up with our design team on the game changers they’ve seen in the creative industry, and how they couldn’t do their jobs without them…

Xenia, Graphic Designer

“The Wacom Intuos Pro has changed my life. It makes everything so much easier and is always invaluable throughout all stages of a project – I’d never go back! From quickly drawing out ideas in Illustrator, to easily zooming in or rotating an image, to using the Expresskeys customised with my most-used Creative Cloud shortcuts, I’ve found the Intuos Pro to be an essential piece of tech. And with the wireless kit, working on the go is as easy as moving to another room – I just keep the adaptor plugged into my MacBook ready to go.”

Jamie Shaw, Web Designer

“Back in the day, I remember trying to get PC and Mac to work together was very laborious. Now saving and opening things on both and passing work between them is seamless, and saves so much time! Where getting Windows and macOS to work with each other used to be a headache, everything is much easier now that Macs support SMB, and I’m excited for APFS.” (If you’re not quite as prepared as Jamie, we can run through where you are with your kit and where there’s room for improvement to increase your overall productivity – ask us about our Strategy & Discovery Sessions for more details).

Thierry, Graphic Designer

“A biggie for me is having a notebook and tablet, and the mobility that brings for working both in the office and at home. For example if I’m working away from my desk, I can mock up a more refined document using Adobe Comp on iPad Pro as easily as sketching on paper. And when I move back to my desktop, I can seamlessly pick up exactly where I left off without the hassle of emailing files across or swapping software. Very quickly, I’ve got a clear idea of how things are looking and a design that can be presented for approval.”

Liana, Graphic Designer

Creative Cloud is great because I can work from home, and have files readily available rather than getting people to email them across. I’m able to cut out a lot of steps in the image searching process, so I can spend more time designing and less time trawling the web. Being able to search and share images, styles and assets among different applications and computers, as well as with other team members, has really impacted my productivity.”

Simon, Graphic Designer

“On a day to day basis, I often find myself swapping between print and web work. A colour calibrated display, such as the Eizo ColorEdge series, is great for this because at the click of a button I can change the colour mode needed for the current project I’m working on. I know the finished product will look how I want straight away instead of battling unwanted hues by trial and error. I can be confident that colours on screen will reflect the end product, and get more out of my day by not having to waste time on avoidable colour edits. And not only does the colour and tone of imagery look better when working on it, but it translates to the screens of other devices much better as well.”

Want to find out more about being more productive? Give us a call on 03332 409 306 or email sales@Jigsaw24.com. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.


Our guide on how to survive and thrive with Office 365

Our guide on how to survive and thrive with Office 365

You might be a whizz with Word or a PowerPoint pro, but these days you need more than the basic apps to get down to business. Office 365 is our productivity platform of choice, providing secure, cost-effective and familiar tools accessible from anywhere.

But exactly what bang are you getting for your buck? Here’s our ultimate guide to what’s included and all you need to know on the pricing plans available…

Stay connected with Exchange Online

Exchange Online is a hosted messaging solution that gives users access to their email, calendar, contacts and tasks, and as it’s all stored in the cloud this is all accessible from Macs, PCs, the web and mobile devices. With capabilities such as anti-malware and anti-spam filtering, data loss prevention and premier disaster recovery, not to mention a guaranteed 99.999% uptime, you can stay online securely and consistently whether you’re at your desk or on the go.

Share and store with OneDrive for Business

OneDrive for Business is a personal online storage space of up to 1TB, where you can store, sync and share your work files. Being cloud-based, the app lets you update and share your files from anywhere and work on Office documents with colleagues at the same time – never again will you find that you’ve wasted time working on an old version of a document attached to yesterday’s email. All your files are private unless you decide to share them, and you can choose to share with your whole business or specific colleagues.

Encourage collaboration with SharePoint Online

Enable your team to create and manage custom, project-focussed sites for collaboration with SharePoint Online. Accessible via almost any web browser, SharePoint Online gives you 500MB of storage per account and an additional 10GB for teams and projects (and if that’s not enough, you can take advantage of the 1TB available with OneDrive). For those worried about needing an internet connection for cloud computing, don’t fear – you can work on documents offline and have everything automatically synced back to the server when you reconnect.

Connect anytime with Skype for Business Online

Skype for Business Online is a hosted communications service that allows you to connect anytime, anywhere, giving users access to presence, instant messaging, audio and video calling, rich online meetings and extensive web conferencing capabilities. Whether you need to send a quick message to a colleague or conduct meetings with partners and customers around the globe, you can do so quickly and easily from Mac, iOS, Android, Windows or web clients.

Work on and offline with Online Office and Office Applications

Office Online gives you access to all your most-used, business-critical programmes such as Word, Excel, PowerPoint and OneNote within a web browser. Work and share files from almost any device with an internet connection, so you’re never tethered to your desk and can stay productive on the go.

Going to be working offline? With Office Applications you can download the latest version of your Office desktop to up to five devices, Mac or Windows, from the Office 365 portal. You can also install and use all features provided by the Office Mobile apps on your iOS or Android devices.

Get organised with Yammer

Drive business alignment and agility with Microsoft’s secure enterprise social network. By allowing people to collaborate easily, make decisions faster and self-organise into teams, Yammer can engage your employees and improve relationships with both customers and partners.

Maintain security with Azure Active Directory

Azure Active Directory is a comprehensive identity and access management solution for cloud, providing a robust set of capabilities. Manage users and groups, and help secure access to applications including Microsoft online services and non-Microsoft Cloud services. Users can log onto all the cloud services you assign them using their Active Directory username and password, minimising the number of accounts and passwords they need to remember (how many times on average do you need to type in a password before you get it right?). And by allowing users access with a single sign-on, you can enable and disable access as and when people join or leave the company, so you’re not at risk from ex-employees gaining unauthorised access to your services.

Which Office 365 plan is best for your business?

We know that one solution doesn’t necessarily fit all, and with Office 365 there are a range of plans.

Business plans cover up to 300 users per plan, and includes 24/7 phone support from Microsoft for critical issues, OneDrive for Business (1TB cloud storage) and Active Directory integration.

Business. Also includes Office Apps and Office Online.

Business Essentials. Also includes Office Online, Exchange, Skype for Business, SharePoint and Yammer.

Business Premium. Also includes Office Apps, Office Online, Exchange, Skype for Business, SharePoint and Yammer.

Enterprise plans allow for an unlimited number of users, and includes 24/7 phone support from Microsoft for all issues, OneDrive for Business (1TB cloud storage) and Active Directory integration.

Enterprise ProPlus. Also includes Office Apps, Office Online and Access, Skype for Business.

Enterprise E1. Also includes Office Online, Exchange, Skype for Business, SharePoint and Yammer, and supports hybrid deployment.

Enterprise E3. Also includes Office Apps, Office Online, Exchange, Skype for Business, SharePoint and Yammer, and supports hybrid deployment.

There are also additional, standalone plans available if you require different sets of features, and you can always swap plans as your business requires. Get in touch with a member of our team to discuss your needs and find out which plan is best suited to your business.

Want to find out more about Office 365? Give us a call on 03332 400 888 or email sales@Jigsaw24.com. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

Get journalism students ready for the newsroom with Avid’s iNEWS and Interplay

Get journalism students ready for the newsroom with Avid’s iNEWS and Interplay

Looking to take your institution’s journalism courses to the next level? iNEWS and Interplay from Avid will help prepare your students for life in the newsroom, giving them access to the tools used by top broadcasters across the industry.

Created for broadcasters, journalists and news teams, Avid’s iNEWS is a Newsroom Computer System (NRCS) that will bring your students out of the classroom and into the fast-paced world of news. What better way to prepare for a career in the media and entertainment industry than by getting hands on with the same tools being used in newsrooms around the UK?

What is iNEWS? 

Working together with infrastructure such as Avid Interplay, the iNEWS server lets users create and deliver breaking news, unify entire newsroom operations, and engage audiences across a broad spectrum of TV, web, mobile and social media channels. iNEWS supports all standard wire formats such as ANPA, IPTC, and News ML and allows the consolidated ingest of wires and other sources via serial feed, telnet, email, or by monitoring directories. The iNEWS interface provides a multipurpose front end. Here users can preview videos associated with Avid Interplay sequences directly within iNEWS, perform forward searches across multiple iNEWS systems, and communicate with the rest of the news team.

Journalists can create, browse and edit stories while directly connected to the iNEWS system at the station, but can also work remotely, accessing news content and rundowns via a realtime Interplay Central browser-based interface or using the mobile workflow of Interplay Central native iPad and iPhone apps.

Avid NewsCutter, a news-orientated version of Media Composer, provides direct editorial control over media, cutting broadcast quality pictures and audio that are ready for transmission. The system also plays host to an audio, video, and script-editing tool for journalists, iNEWS Instinct. This is a visual storytelling tool that increases speed, control and creativity of the development of voiceovers/VOSOTs and accelerates newscast production using a script-based format. At the end of the chain is the iNEWS Command automation-assist system. This provides experience of playout of video and CG events, triggering their broadcast based on the order and timing of the events in the newscast rundown.

Why use iNEWS for education?

Unlike many other education solutions, Avid iNEWS isn’t a standalone product. The server software provides the heart of an entire collaborative workflow solution for news content creation and distribution in a broadcast environment, where each component further develops student skillsets.

Colleges and universities are typically using Avid iNEWS to anchor end-to-end Avid workflows. We’ve been working with Nottingham Trent University to bring their student newsroom up to scratch, and they found that having an advanced newsroom onsite allows students to interact with and use news feeds from professional news organisations such as the BBC and Reuters, and provide news services for their communities. Such collaboration and real-world experience furthers the skills and employability of students on iNEWS-based courses, putting them in prime of place when it comes to job-seeking in the news industry.

Want to find out more about how iNEWS can get your students industry ready? Give us a call on 03332 400 888 or email broadcast@Jigsaw24.com. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

Eight steps to execute the perfect iOS iPad and iPhone rollout

Eight steps to execute the perfect iOS iPad and iPhone rollout

If you’re looking to implement iPad and iPhone, we can help with every stage of the rollout, from supply through to configuration, installation, training and support, ensuring minimal downtime and a positive experience for new users – all without putting strain on your internal tech team.

When rolling out a large number of devices, you want to make sure that your transition from old to new devices is as glitch-free as possible. Get the maximum benefits from mobile working by having us pre-configure your devices to your exact specifications, so you can be ready to roll straight out of the box.

What are the benefits?

Our solutions can improve workflow and enhance security, as devices are configured and respect security permissions from day one. We can improve content access and delivery thanks to tighter integration with back-end systems, and can reduce the risk of data leaks thanks to our mobile device management (MDM) solutions. You will also benefit from increased visibility and control over your iOS estate, leading to a smooth rollout and ease of new device on-boarding for new starters.

So how can Jigsaw24 help?

Step one: Choose your device

Our team will assist with project planning and management to make sure your rollout goes smoothly from start to finish. From device selection and procurement, to setting up purchasing agreements and dedicated purchasing portals, we’ve got you covered from the word go.

We can also arrange leasing options for your business as well as warranties and cover for accidental damage to the devices.

Step two: Tell us which corporate apps your employees can’t do their jobs without

Before you even lay your hands on your devices, we’ll have them configured with all your business-essential apps. We’ll also ensure that your iOS is updated, your device is charged, and will carry out quality assurance testing, so you can be confident you can start using your device straight out of the box.

Step three: Sharing and securing your files

As we’ll set up iCloud backup, data restore and universal file access on your devices at pre-staging, you know that nothing will be lost from the get-go. We’ll also implement access and permissions management to ensure you maintain granular control over your organisation’s permissions and profiles.

Step four: Enrolling in Apple’s DEP programme

We will integrate your MDM system with Apple’s DEP scheme for a smoother device enrolment and rollout. This means you’ll instantly be able to update your devices to ensure that your end users are on the latest, approved versions of key apps. It also makes on-boarding additional devices for new staff quicker and easier.

Step five: Asset tracking with CAT24

We’ll deploy your devices to multiple sites with comprehensive asset tracking, using our tracking app CAT24. See real time statistics on how the handover is progressing, when old devices are back and new ones have been deployed.

Step six: Supporting and training your staff

To make sure your staff have all the information they need to get up and running quickly, our marketing service will produce bespoke welcome leaflets for each device (up to 15,000 in the past!) and an in-house training video. We can also offer phased, ‘roadshow’-style workshops across multiple sites, where we’ll send trained engineers to your office to make sure everything runs smoothly and answer any questions your staff may have.

Step seven: Training your technical team

We’ll ease the pressure on your tech team with dedicated training to make sure they’re equipped to handle any post-rollout queries from staff. Of course, we’re just on the other end of the phone if they require any more support.

Step eight: If something does go wrong…

Our support doesn’t stop once the devices are in your hands – we offer a post-deployment advanced replacement and repairs service, so you can be sure of minimal interruptions to your workflow should anything go wrong with your device.

Why choose us?

With 25 years’ experience, Jigsaw24 can offer you a consistent, high quality end user experience from start to finish. In 2016/17 so far, we’ve staged, configured, enrolled and deployed over 50,000 iOS devices… so we know what we’re talking about. We can deploy to multiple sites with comprehensive asset tracking to ensure smooth migration from old to new devices. Our team will support your end users and IT team both during and after deployment to ensure the very best experience.

Want to find out more about our configuration services? Give us a call on 03332 409 339 or email solutions@Jigsaw24.com. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.


Get peace of mind with our bespoke support packages

Get peace of mind with our bespoke support packages

If you’re looking for scalable, flexible and reliable support for your Apple kit and infrastructure, we’ve got you covered. With a 97% customer satisfaction rating for Apple repairs, 25 years’ worth of experience and a range of options to suit your business, you can be confident that you’re in safe hands.

Your IT infrastructure is critical to the success of your business, and our support can give you the peace of mind that comes with knowing that you’re supported by experts.

Whether you’re overhauling your infrastructure or looking at integrating Apple, our accredited team of engineers and dedicated support staff are available to lend a hand every step of the way. From over the phone post-sales support with product purchase, to a fully managed service where we proactively manage your IT for you, we’ve got a support package perfectly suited to your business needs.

Our team boasts the highest levels of accreditation for many tech solutions – not just Apple! This means that as well as covering your devices, our support contracts can cover all your infrastructure, including servers, storage, backups, central infrastructure and networking… whatever you need!

What makes us different?

With 25 years of experience working with the UK’s top corporate and creative companies, we understand that every organisation’s IT needs are unique. Our consultants will work in tandem with your team, providing top notch support to ensure that whatever you need is there whenever you need it.

Because we’ve tackled every kind of workflow, including those where your infrastructure supports an Apple and PC environment, we can usually resolve your issue first time round – even if Apple aren’t the only vendor involved. We respond to 96% of calls within one hour and prioritise tickets based on impact and urgency, so for example if your server went down you’d be our highest priority.
Our service agreements are not just there for when something goes wrong. You’ll have a dedicated point of contact from our team of accredited engineers for whenever you need technical advice. We’re keen to be inclusive with our help, so while there are high-end and specialist areas that may be out of scope of standard support, we will always do our best to help and offer as much advice and support as we’re able to.

What’s right for your business?

Our modular approach enables you to select which type of cover you need for different elements of your infrastructure. We can provide support for just one component or all of your infrastructure, depending on what you need help with. We’re totally flexible and our support options are scalable, so we can provide a support package that meets your exact business needs.

Level 1: Post-sales support

We provide telephone and email support both during and after purchase, so if you have a problem or are not completely satisfied, we’re just a phone call away. We also offer product returns and exchanges should you find your purchase is unsuitable, and our post-sales desk is open 9am-5pm Monday to Friday.

Level 2: Remote support

Our remote support options all come with standard service level agreements (SLAs) and are ideal for businesses who want end user device support for their Apple Macs and iOS devices. These offerings can include warranties, staging and configuration, remote device support, hardware break/fix with replacement kit or loan options if we need to keep hold of your kit for more than five days.

Level 3: Infrastructure support and Mac management

After more in-depth support? Our highly-accredited engineers will ensure your infrastructure and production workflow runs smoothly. Build support to suit your specific needs, choosing from unlimited remote support, cover for media and entertainment infrastructure, cover for your Jamf Pro estate, and cover for your servers, storage, backups, central infrastructure and networking.

Level 4: Managed support

If you want to take the pressure off your management team, let us be your trusted IT partner. Our comprehensive managed support provides you with proactive services, with guaranteed SLAs and monthly reports. Built around you, as with all our packages, this can include Apple and infrastructure support, systems monitoring, infrastructure management, security and patching, and capacity management user administration.

For businesses looking to provide an enhanced user experience for their Apple estate, we can put one of our trained Apple technicians onsite with you for one day a week. This dedicated member of staff will provide users with all the support, fixes and guidance they might need – whatever your challenge, we are able to assist.

If you’re not sure whether we’ll cover equipment or technology that’s important to your business, let us know. We can confirm one way or the other, and, if it’s not covered, give you some options and costs for other solutions.

Want to know more about our support options? Call us on 03332 409 288, email solutions@Jigsaw24.com or visit Jigsaw24.com/support-services for a live chat! For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.

NEW: Stream and publish anywhere with the NewTek TriCaster TC1

NEW: Stream and publish anywhere with the NewTek TriCaster TC1

It’s the one that you’ve been waiting for… 4K. 60p. IP. 16 inputs and no compromises. The NewTek TriCaster TC1 is the first affordable end-to-end 4K IP video production system, and it’s available to pre-order now.

The TriCaster TC1 is the culmination of more than a decade of IP video experience for live production, with uncompromising support for 4K UHD switching, live streaming, recording, data-driven graphics, virtual sets, social media publishing and more. Without sacrificing functionality, the TC1 supports up to 16 inputs, at any resolution up to 4K UHD 60p resolution, and offers multiple studio-grade Skype TX channels for adding remote video guests to live shows.

Never go back

“Working with IP video makes you feel like you are living in the future, today,” said Dr Andrew Cross, NewTek’s president and CTO. “Once you have it, you can’t imagine going back. It enables so many new ways of working and greatly simplifies infrastructure. It also makes things like live streaming even easier. I can’t imagine anyone buying a product today that isn’t capable of delivering content to all of the places the viewers want to watch.”

The key features

The TriCaster TC1 delivers a rich feature set that typically requires four or five other devices to accomplish in traditional baseband video workflows. The TC1 offers…

– Switching, streaming, and recording in 4K UHD, with support for video formats up to 2160p60, along with 3G, HD, and SD resolutions

– Up to 16 external inputs with any combination of SDI, NDI, IP, or Skype TX

– 4 Mix/Effects busses supporting separate mixes, keying layers, virtual sets, compositing, and more

– Multi-channel ISO recording to full-resolution QuickTime and H.264 files for VOD, post-production, and archive

– Dual-channel live streaming to Facebook Live, Microsoft Azure, Twitch, Twitter, YouTube Live, and more

– Real-time export for social media sharing to Facebook, Imgur, LinkedIn, Twitter, Vimeo, YouTube, and more

– Integrated video servers allowing playback, replay, and live editing without additional hardware

– Powerful production automation with custom macro commands, sophisticated full-motion compositing, and flexible control options

– Advanced audio mixing with multi-source configuration and control, professional DSPs, and 4x4x4 channel routing

– Premier creative capabilities, including multi-bus mix effects, animated titles and transitions, advanced chroma keying, spectacular live virtual sets, and more

– Over one hundred operator centric features to maximize efficiency in video production including, PTZ camera control, 4x4x4 audio matrix router and mixer, DANTE and AES 67, animated buffers, and more.

–  Fully NDI IP enabled. Open up your workflow with all NDI applications & hardware

The NewTeck TriCaster TC1 is available to pre-order now, and will be on display at NAB 2017 Booth #SL5016 at the Las Vegas Convention Center, April 24-27, 2017.

Want to know more? Give us a call on 03332 409 306 or email broadcast@Jigsaw24.com. For all the latest news, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.


FREE Canon firmware updates for the C100, C100 Mk II, XC10 and XC15

FREE Canon firmware updates for the C100, C100 Mk II, XC10 and XC15

Keep your kit up to date with the latest free firmware downloads from Canon.

Canon’s latest firmware for the C100, C100 Mark II, XC10 and XC15 is now available to download for free from their website. Check out some of the upgrades available below!

Canon C100

The firmware update for the C100 enables peripheral illumination correction for the following lenses:

·         EF 35mm f/1.4L II USM
·         EF 50mm f/1.8 STM
·         EF-S 18-135mm f/3.5-56 IS USM
·         EF 24-105mmf/4L IS II USM

This update also provides Cinema Servo Lens Support for the CN7x17KAS S, the CN-E18-80mm T4.4 L IS KAS S and CN20 x 50 IAS lenses.

Canon C100 Mk II

The C100 Mk II’s new firmware enables a shutter angle priority mode which maintains the shutter angle when the frame rate is changed.

The update also enables peripheral illumination correction data for the new EF 24-105 f/4 L IS USM II lens. This will compensate for any changes in T-stop throughout the zoom range of the lens.

Canon XC10 and XC15

Updates for both the XC10 and XC15 cameras enable support for the Video Performance Guarantee 130 standard for CFast cards. For more information about CFast cards that have been verified to work with this camera, please visit Canon’s website.

New firmware can be downloaded now by finding your camera model on the Canon website here. The downloaded folder contains a procedure manual for updating the firmware, so please check the manual carefully before starting update operations.

Want to know more about Canon? Give us a call on 03332 409 306 or email broadcast@Jigsaw24.com. For all the latest news, follow @Jigsaw24Video on Twitter or ‘Like’ us on Facebook.


Be ready, not worried; how you can safeguard your business with Backup24

Be ready, not worried; how you can safeguard your business with Backup24

At Jigsaw24, we understand the plight of the creative. When working with audio and image files the data starts to stack up, especially if your business is expanding. Managing it all can be a headache, but with Backup24 you can keep your data safe and available without relying on local storage.

Backup24 is a secure backup service for creatives who need offsite protection for their intellectual property and digital media assets. Quite simply, we take your data and store it securely in our UK datacentre, and offer you simple retrieval whenever you need it. Suitable for customers with over 1TB of data and with no upper limit, our solution is scalable in line with your requirements, so you only pay for what you use.

How can Backup24 help?

Strict deadlines leave little and no time to be searching for or redoing lost work, so Backup24 features daily synchronisation to limit your downtime should anything go wrong. Be reassured with fast, anytime access to your data using the Secure File Transfer Protocol (SFTP) client, with no file recovery costs to limit your access. Routine physical checks are undertaken at our UK datacentre to make sure your files are secure, and engineers are just on the other end of the phone to offer support and let you know how your invaluable files are doing.

Disaster-proofing with Total Merchandise

We know the importance of retaining access to key business resources in event of disaster. For Total Merchandise, a key part of their success is their ability to deliver tight turnarounds on a range of products, including a 48-hour express service. As their response time is so important to their customer relationships, they absolutely cannot afford any downtime. We worked with them to implement offsite hosted backup and a redundant server setup that ensured business continuity in the event of a major failure.

“The Jigsaw24 guys have initiated offsite backups and made sure that everything gets backed up overnight, which is great for us,” says Dave Stoddart, Systems Director at Total Merchandise. “It’s really good to know that if one server goes down, [end clients] automatically flip to the other server – the staff don’t even know something’s gone wrong, everyone just carries on working. It’s fantastic.”

Because Backup24 is adaptable to an end user’s unique workflow, for Total Merchandise we also arranged for the team to start backing up their Filemaker server to hosted storage every hour. This way, they’ll never lose more than an hour’s work should it crash. The senior leadership team have access to laptops with the login for these backup servers, so should the main site become inaccessible, they can simply log in remotely and continue working as normal.

What’s best for your business?

You can download our handy technical guide to Backup24 here to see which of our data backup solutions is perfect for your specific business needs.

And if you’re looking for even more protection, we can offer a range of business critical solutions such as hosted server management, cloud services, disaster recovery and data retention plans. Get in touch with our team to find out more about what we can do for you.

Want to find out more about how Backup24 can help your business? Give us a call on 03332 409 339, email solutions@Jigsaw24.com or pop your details in the form below. For all the latest news and reviews, follow us on Twitter @WeAreJigsaw24 and ‘like’ us on Facebook.