JAMF Software have just launched version 9.4 of their Casper Suite device management tools. The major addition is Casper BYOD, which brings iOS and Android management tools to the Suite in order to better support – you guessed it – bring your own device programmes.
JAMF’s goal for this round of updates is to help end users become more productive and self sufficient, and to that end they’ve added self-service and BYOD tools that are designed to be simple, lightweight and easy for users to access without help from technical staff. Here’s the key info…
Casper Self Service for Mac, iPad and iPhone
JAMF have added new features to their self service toolkit, allowing users without admin access to download software and App Store apps, install eBooks, receive notifications from central IT and auto-configure their own email, contacts, calendars and WiFi/VPN profiles – all without having to raise a helpdesk ticket.
Users on iOS devices can now use the native Casper app to access self service functions, allowing them to download apps, files, eBooks, web clips and more, as well as configuring their email, calendars, contacts and WiFi and VPN settings, so they get a more seamless experience when moving between their desktop computer and any mobile devices.
Big benefits for IT here include the ability to send out push notifications and, hopefully, a massive reduction in the number of helpdesk tickets you have to handle. JAMF have made sure that configuration information still stays central, though, so you can have visibility over who is using which WiFi or VPN profile (and who’s tried to jailbreak their device) even if you’re not configuring it directly.
The biggest change in Casper Suite v9.4 is the appearance of Casper BYOD, a lightweight management interface that will let IT teams manage iOS and Android BYOD deployments unobtrusively. It includes tools that allow you to remotely wipe corporate data and settings, remotely lock devices, enforce encryption settings and passwords, and inventory devices and their data from a single, central console.
The key thing here is that wipes and inventories only cover corporate data, so ends users can rest assured that their private data is their own, and they’ll receive notifications whenever the IT team takes action that may affect them. They also get to keep all their personal preferences and settings (as long as they meet the company’s security requirements, such as mandatory passwords).
Casper Simplified Enrolment
Finally, Casper Suite v9.4 includes a vastly simplified process for enrolling users. It requires far fewer steps than before to set up, and users can be enrolled automatically as soon as their device is detected on the corporate network.
If you’re free later, JAMF Software are running through all the changes in a webinar at 2:00pm Central time (8:00pm UK time.) Sign up for the Casper Suite v9.4 launch webinar here.
Want to know more about managing your Macs and mobile devices? Get in touch with the team on 03332 409 306 or at sales@Jigsaw24.com. For all the latest news and reviews, follow @WeAreJigsaw24 on Twitter or ‘Like’ us on Facebook.
By Liz Sunter