If you’ve invested in Apple resources and want to fully utilise and make the most of them, you should consider outsourcing. Not only will outsourcing take the hassle out of managing and supporting your tech, but it can seriously save you money too. We offer three varying levels of outsourced support whether you need to cover a company-wide deployment, or a few staff members insisting on using Mac…
What is it?
If you’d like to give users a one-stop, walk-up place for quick fixes and advice on all things Apple, our tech bar solution is for you. We provide onsite technical support for all your staff (and students too, if you’re an educational institution) from a tech bar that’s staffed during normal office hours, and will undertake all the design and building of the bar too.
A tech bar can cost from £55,000 ex VAT per annum.
What you get
- Onsite technical support for all staff (and students).
- Complete design and build of tech bar.
- Full time staffing during normal office hours.
What are the benefits?
Our solution means users can simply walk up to the bar with a problem they need sorting quickly, without wasting time going through the usual IT support channels. Whether it’s a hardware or software fault, or general advice on operating systems, users can get a quick fix from the Tech Bar team, mirroring the consumer experience offered by technology outlets on the high street and improving your employee experience and productivity.You get:
- A front of house IT presence.
- Demos and assistance in an easy to find location.
- Increased user engagement.
- Value added service from IT.
- Better user experience.
“Nothing has ever been too much trouble for Jigsaw24, as demonstrated by their support when we moved to our new offices, rolling out over 1200 new Macs. Jigsaw24 dealt with the challenge smoothly and painlessly, and I would very much recommend them.”
Download: Outsourced IT for Mac and iOS
Case Study: Comprehensive supply and support services at News UK
in the resource pack