Jamf

Jamf Pro

Get simple, centralised control of your Apple devices with our hosted or managed Jamf Pro solutions.

Why choose a hosted and/or managed Jamf Pro deployment?

We can make managing your Apple estate easy with our Jamf Pro solutions.

Jamf Pro is the world’s leading Apple device management solution, designed to help you maintain centralised control over your Mac computers, iOS devices and Apple TVs, with zero-touch deployment and inventory tools to ensure maximum visibility over your estate. We’ve been hosting and managing Jamf Pro (formerly Casper Suite) on behalf of our customers since 2009, and have deployed more licences and jumpstarts than any other UK provider, so there are no safer hands for your Jamf Pro deployment.

In a nutshell

  • Take control of your Apple devices, gaining visability over your whole estate.
  • Range of licensing options to suit your business needs.
  • We have a track record of successfully supplying Jamf Pro to varied organisations.
  • Predictable per-device pricing to make budgeting easy.
  • Secure, UK-based datacentre.

Take a look at the key benefits

  • Predictable per-device pricing.
    Let’s get this out of the way early. Our solution is billed on a per device basis, so you’re only paying for the licences you use and you don’t incur any internal hosting costs.
  • Focus on core skills.
    Maintaining another skills base in your organisation is challenging financially, logistically and strategically. Instead, hand over to our team, who are already certified and ready to go.
  • Time savings.
    All you have to do is tell us how you want your devices to behave. We’ll then build profiles, register devices, apply settings, monitor usage, troubleshoot and generate reports for you.
  • Secure access to UK-based datacentre.
    Your licences will be hosted at our UK-based datacentre, and you'll be given private, secure access.

Our Jamf services

  • On-premises deployment
    • Priced per device.
    • Available for macOS and iOS devices.
    • Hardware hosted at your place but maintained by us.
    • Maintenance covered by annual support fee.
    • Special education pricing available.
    Hosted deployments
    • Subscription price per device.
    • Available for macOS and iOS devices.
    • Licences hosted at our UK datacentre.
    • Can be managed by your team or ours.
    • Special education pricing available.
    Jigsaw24 services for Jamf Pro
    • Notification of update availability.
    • Notification of product issues.
    • Test update of database.
    • Change control documentation for internal submission.
    • Quarterly MySQL backup check.
    • Upgrade execution during business hours.
    • Back-out plan and execution (if required).
    • Insight into beta releases.
    • Progress of beta testing.
    • Customer provided certificate updates.
    • Supporting requirements for MySQL, Tomcat, WebApp, Java.
    • Update of 3 JDS servers (Jamf distribution servers).
    • Excludes core OS updates, upgrades, etc.
    • Post upgrade support.
  • Jamf Pro kick off training is mandatory if you plan to manage your own setup, but can be skipped if you're letting us manage your devices for you.

    iOS 10
    only JumpStart
    • Four hour session.
    • Taught remotely.
    • Covers the basics of managing iOS
      devices running iOS 10.

    From £619

    JumpStart remote
    launch for iOS
    • Four four-hour remote sessions.
    • Covers the basics of iOS management.
    •  
    •  

    £1200

    JumpStart
    launch for macOS
    • Two days onsite training.
    • Conducted at your office.
    • Full introduction to managing macOS devices.

    £2870

    macOS and iOS
    combined JumpStart
    • Three days onsite training.
    • Conducted at your office.
    • Full introduction to managing both iOS and macOS devices.

    £3500

    Prices may vary due to currency fluctuations and other variables. The ones shown are guidelines only. Please get in touch with our team for a quote for your deployment.

  • macOS devices

    Our managed Jamf Pro covers:

    • App Store app deployment.
    • Creating and applying profiles.
    • DEP assignment.
    • Group workflow management.
    • Enrolment invitations.
    • Inventory collection.
    • Reporting.
    • In-house app development.
    iOS devices

    Our managed Jamf Pro service covers:

    • App Store app deployment.
    • Creating and applying profiles.
    • DEP assignment.
    • Group workflow management.
    • Enrolment invitations.
    • Inventory collection.
    • Reporting.
    • In-house app development.
  • Jamf Pro for macOS training

    £350 per person, one day session

    • Deep dive into macOS build methods and benefits.
    • Deployment practices.
    • Useful third party tools.
    • Using Bash, AppleScripts and Hooks.
    • Legacy solutions.
    • Installation.
    • Using EFI.
    Jamf Pro for iOS training

    £350 per person, one day session

    • Best deployment practices.
    • Apple ID management.
    • Using DEP.
    • Deploying with MDM.
    • Device functionality.
    • Shared device workflow.
    • Collaborative tools and containerisation.

    Prices may vary due to currency fluctuations and other variables. The ones shown are guidelines only. Please get in touch with our team for a quote for your deployment.

  • Jamf Pro
    Admin support
    Jamf Pro
    Bronze
    Jamf Pro
    Silver
    Jamf Pro
    Gold
    Jamf Pro admin assistance Yes Yes Yes Yes
    Remote profile setup assistance Yes Yes Yes Yes
    Remote policy assitance Yes Yes Yes Yes
    Alerts Yes Yes Yes Yes
    Troubleshooting No Yes Yes Yes
    Remote services days (pa) None 2 3 6
    Onsite services days (pa) None 2 5 8
    Jamf Pro packages (pa) None 3 6 12
    Jamf Pro remote healthcheck documentation No Yes Yes Yes
    Jamf Pro roadmap documentation No Yes Yes Yes

    What you can expect
    • Dedicated Account Manager.

    • Strategic guidance.

    • Jamf Pro Support from accredited Jamf professionals

      Assistance from UK’s leading Apple and Jamf reseller who has the experience of not only Apple estates but also Windows platforms and leading storage, servers and networks as well as creative and media and entertainment solutions.

    Type Response time
    Telephone support calls 1 hour
    Email support assistance 1 hour
    Jamf Pro Package delivery 4 hours
    Alerts 4 hours
    Jamf Pro Upgrade server 10x releases

    Prices may vary due to currency fluctuations and other variables. The ones shown are guidelines only.
    Please get in touch with our team for an quote for your deployment.


Every problem we've had, Jigsaw24 have come up with a solution for it. I'd definitely recommend them. No question.

Dave Stoddard, Systems Director, Total Merchandise

Why choose Jigsaw24?
Scalability

We’ve deployed more licences of Jamf Pro and carried out more JumpStart training than any other company in the UK, so we have the scalability to assist with small or enterprise deployments.

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Longevity

We’ve been working with Jamf since 2009, and were one of the first companies in the UK to work with them, meaning we have the most experienced team of engineers available to you.

Apple expertise

But it’s not all about Jamf. We’ve been providing Apple devices, solutions and services for over 25 years, and our support team really understand your devices, their underlying architecture and how they’ll interact with Jamf Pro and your wider IT ecosystem, whether that be Windows or macOS-based.

Security

As well as providing secure access to your licences, our UK datacentre offers redundant power and cooling to keep your drives in optimum condition, and in case of disaster we can deploy backups remotely to any workstation you want.

Predictable costs

A hosted, managed solution from Jigsaw24 lets you bypass hardware, setup, training and support costs, and puts no time demands on your team.

Some of our happy customers
SuperGroup
Hachette
University of Lincoln
King's College London
News UK
Pret-a-Manger
MTV
Jamie Oliver
The Guardian
Pentland Brands
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Anything else you’d like the team to cover? Let us know!


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