Welcome to our new, fully compliant Apple framework for HE

With a qualified support team and £3 million stock holding, we can get you the service and speed of delivery you need when you're ordering Apple kit.

We first teamed up with the University of Nottingham to provide them with centralised ordering, delivery and repair of their Apple devices, but they were so pleased with the service they received that they’ve invited us to be the sole supplier for their national purchasing framework, a comprehensive, compliant alternative to the NWUPC HE framework.

"As well as their technical knowledge, sales knowledge and high rate of hitting their SLAs, [Jigsaw24 offer] a lot of intangible benefits that aren’t in the contract, they’re just part of the ethos of the company. For example, when a researcher found out they needed the data off a machine that was in for repair so they could travel abroad to present it, Jigsaw24 pulled the stops out to get their laptop back to them within a day. They go the extra mile to help us."

Kevin Hopkins, Apple Supplier Relationship Manager
The University of Nottingham

Enquire now

For a call from one of our consultants or to receive more information by post, please fill out the form below.

Why join The University of Nottingham framework?
Stockholding. We keep £6m of Apple stock in house, ready for next day delivery, with discounts on older models.
30 days’ credit. We give all universities a 30 day credit account – no credit hold!
Delivery to departments.
Rather than to a central location.
Customer list. The option of a pre-agreed product list to ensure staff only purchase approved models.
Regular reporting. Either quarterly or at your preferred times, for better procurement monitoring across campus.
University-branded purchasing portal. We can even integrate it with SciQuest for you.
Friendly honest staff. And proper account management, with a dedicated point of contact.

Why choose Jigsaw24?

  • We’re one of the leading Apple Authorised Service Providers in the UK and have a 95% customer satisfaction rating independently verified by Apple.
  • We offer upgrades and refurbishments to extend the lifetime of your Mac computers – and we’re so confident, we offer four year warranties instead of the usual three.
  • We provide management information to allow efficient, pan-university understanding of purchases and assets, plus dedicated purchasing portals that can integrate with your back end systems.
  • We partner with local environmental company Go4Greener to ensure that we’re as environmentally as possible.

Your key info

Threshold: OJEU
Organisation: The University of Nottingham
Main activities: Education
NUTS code: Nottingham (UKF14)
Type: Supplies – contract award notice
Market: Supply contract
Award criteria: Quality criterion - Name: Delivering an excellent student and staff experience / Weighting: 20%
Quality criterion - Name: Ordering and order fulfilment / Weighting: 15%
Quality criterion - Name: Service and account management / Weighting: 10% Price - Weighting: 40%
Published: Saturday, September 16, 2017
Tender ID: 2017/S 178-364350
CPV Code: 30213000 Personal computers
30213100 Portable computers
30213200 Tablet computer
30213300 Desktop computer
30230000 Computer related equipment
30237000 Parts, accessories and supplies for computers