£50 per user support package
Whether you’re a small creative business or you support a pocket of people using Apple Macs, iPad or iPhone in a larger organisation, our £50 support package is ideal. It’s a scalable and affordable solution that guarantees Insanely Great levels of Apple support within your organisation.
Who’s it for? 
It’s aimed at groups of between 2 and 50 users, who work on Apple Mac, iPad and iPhone. We can support bigger organisations, but would need a bit more information about your exact needs, so get in touch with us if you’re interested in finding out more.
What’s covered?
Unlimited remote tech support for Macs and iOS devices
Simple phone or email contact to raise a support call, available Mon to Fri,
between 8:30am and 6:00pm
Triaged calls based on impact and urgency, with four levels of priority
Free warranty repairs, including collection
Best advice on options, and free quotes on out-of-warranty repairs
Technical advice whenever you need it, not just when things go wrong
Onsite support when it’s deemed necessary
What makes this different?
We charge ‘per user’ rather than ‘per device’. Why? Because we’re interested in supporting your people, not just the hardware. So if every one of your group uses a Mac, iPad and iPhone, you’ll still only pay £50 for each person. Or, if you currently only use Macs, but decide to roll out iPhones to all users six months down the line, your support costs will stay the same. Essentially, we’ll be there to provide tech support and advice when you need it, not just when things go wrong.
Where’s the small print?
Right here. Download these FAQs to find out exactly what’s covered and to learn about the finer details of the offer.
Why trust Jigsaw24 with your support?
We have been providing support to all sizes of organisations for 20 years. Our specialist skills and experience are strongest around Apple technology, and our techies have years of experience under their belts with just about every type of workflow – including those where Macs are running on a PC infrastructure. We’re also an Apple Premium Service Provider, which means we are accredited by Apple to provide tech support and repairs on Apple hardware and software. In a recent survey we received a 97% customer satisfaction rating. Want to find out who you’ll be dealing with? Meet the team here!
From News International to the AA, we have provided support to some of the biggest organisations in the UK.
Find out how we helped the AA support their Macs.
Guarantee support for all your Mac users now.
Get in touch with the team on 03332 409 230
or email sales@Jigsaw24.com
to find out more about the benefits for your organisation or to buy now.
