AppleCare OS Support - Select

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    AppleCare OS Support - Select

    Stock Arriving Soon

    Jigsaw Code: D6602ZMA
    Manufacturer Code: D6602ZM/A

    Platform:  macintosh macintosh

    Availability:  Stock Arriving Soon

    £3,819.00£4,582.80 incVAT

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    Details

    Get the IT department-level support you need when deploying macOS, macOS Server or iOS in your organisation. AppleCare OS Support delivers phone and email support for integration, migration and advanced server operation issues. Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides one year of coverage.

    Covers up to 10 enterprise-level incidents and provides four-hour response for priority 1 issues (server down), 12 hours a day, 7 days a week (12/7).3 Unused incident support expires after one year. Additional support for incidents can be purchased as needed.

    Specifications

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    Service Included

    Length of Coverage
    1 Year
    AppleCare OS Support Coverage
    Covers up to 10 enterprise-level incidents and provides four-hour response for priority 1 issues (server down), 12 hours a day, 7 days a week (12/7).3 Unused incident support expires after one year. Additional support for incidents can be purchased as needed.

    Other Details

    AppleCare OS Support plans provide enterprise-level incident support - defined as support for integration into heterogeneous environments; system components; network configuration and administration; professional software applications; web applications and services; and technical issues requiring the use of the command-line tools for resolution
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